We are an independent, client focused company specialising in the sale and letting of both residential and commercial property. We pride ourselves on our high levels of client care and we believe that word of mouth is the best recommendation and that happy, satisfied clients are the best source of such recommendation so we strive to ensure that each and every client would be 100% happy to recommend us to others.
Our extended opening hours (including Sundays and Bank Holidays) and our policy of ensuring all calls are returned the same working day are just a couple of examples of our commitment to client care and to providing the best possible service, so whether you are looking to buy, sell, rent, let or invest you can be sure you'll be in good hands with S J Smith.
Our extended opening hours (including Sundays and Bank Holidays) and our policy of ensuring all calls are returned the same working day are just a couple of examples of our commitment to client care and to providing the best possible service, so whether you are looking to buy, sell, rent, let or invest you can be sure you'll be in good hands with S J Smith.
Reviews (10)
Amelia
Dec 15, 2021
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Jasmine Gahunia
Dec 02, 2021
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I'd like to just drop a quick line to say how amazing Frankie is and how professional she is. She isn't your typical estate agent, she cares! Keep doing what you're doing and I'm glad to say you'd be the first person I'd contact. Unfortunately we didn't find anything through Frankie however in the future I'd come back no doubt.
Katie D'Imperio
Oct 29, 2021
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Georgie Brown
Oct 18, 2021
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Positive: Professionalism, Quality, Responsiveness
Professional service from S J Smiths throughout.
Chad was very helpful and supportive throughout the process of buying the property. Despite obstacles that delayed the process, Chad and his team worked tirelessly to resolve these. Very Professional with Excellent communication, highly recommend.
Professional service from S J Smiths throughout.
Chad was very helpful and supportive throughout the process of buying the property. Despite obstacles that delayed the process, Chad and his team worked tirelessly to resolve these. Very Professional with Excellent communication, highly recommend.
Louise Cambray
Oct 16, 2021
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We bought and sold through SJ Smith and can't recommend them enough. Everyone at the office is great but we knew we were in safe hands with Louis from the off. He was so knowledgeable and took the time to listen to what was important to us. He was always available to talk things through and help solve any issues. Nothing was ever too much trouble and he continually went over and above - genuinely a really nice guy! Nicola was also amazing, so efficient and made what was a very difficult process as painless as possible. We are very grateful to both of them for all of their help!
Sue Ireland
Oct 06, 2021
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We found SJsmith fantastic at getting people through the door for viewings and there seemed to be lots of people interested.
They seem solely focused on the sale. We found there wasn't one agent allocated to sale so had a few agents showing people around and sometimes the agent didn't have all the details about the house.
Slightly disappointing that once property sold we didn't really here from them and they didn't always return calls, which is a shame.
They seem solely focused on the sale. We found there wasn't one agent allocated to sale so had a few agents showing people around and sometimes the agent didn't have all the details about the house.
Slightly disappointing that once property sold we didn't really here from them and they didn't always return calls, which is a shame.
Ali Alshaikh
Aug 28, 2021
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Worst estate agent ever. From the get go the viewing was cancelled 3 times then arranged after I said I'm making a complaint for wasting my time having to travel 100 miles for viewing but I was given 5min speedy viewing like racing.
Then move in time cancelled and postponed twice. They promised to professionally clean the place but they didn't see attached disgusting photos. No fridge freezer in place and paint was not done although agreed. Agent wasted 1 whole day of my annual leave time and logistics which has financial implications on me.
Contact all their managers and no one acknowledged
Then move in time cancelled and postponed twice. They promised to professionally clean the place but they didn't see attached disgusting photos. No fridge freezer in place and paint was not done although agreed. Agent wasted 1 whole day of my annual leave time and logistics which has financial implications on me.
Contact all their managers and no one acknowledged
Kym Brown
Jul 26, 2021
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Chad and Nicola have been amazing. From selling our property in March to finally exchanging yesterday - 4 August. It’s been a rollercoaster of a journey for all. These guys have been outstanding and would recommend to anyone selling in Ashford and surrounding areas. Keep up the amazing work guys n girls. And heartfelt thanks for getting us to our new life by the beach!!
Amy Daniels
Jul 19, 2021
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Buying a house is a challenge at the best of times but when you add in a pandemic and the housing market at the moment you know you are in for a bumpy ride, however, from the moment we met Chad we knew we were in safe hands. SJSmiths is certainly the most knowledgeable, professional and caring estate agents I have ever come across. Nothing is too much and no question is strange enough. The whole process has been smooth from the valuation through to pictures, arranging viewings to accepting an offer and exchanging. We have been kept informed the whole way through. This has been reassuring and you
Francesca Rodricks
Jun 24, 2021
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Finding and purchasing a house is not an easy task, but can sometimes be; when you have amazing people to guide and help you. Being a first time buyer, I had very little knowledge of what all is involved/needed when purchasing a house. Louis is a fantastic person who helped me with the initial stages of viewing, arranging a financial advisor and also negotiating and sealing the deal to obtain my first home. Followed on by Nicola who worked super efficiently and I really appreciated how she kept on top of things and kept me informed every step of the way. Thank you Louis and Nicola. I highly recommend
