We're going to keep this simple because that's what we're good at. We sell car insurance that has excellent levels of cover (as confirmed by Defaqto!) We've got smart people working hard in our pricing team to make sure you're getting the best price possible, and a friendly support team who are here to help.
Our customers are always at the forefront of our minds, as we provide car insurance to over three quarters of a million people in the UK! However, it's not just about selling policies, it's also about being there for our customers when they need us. Manage your policy online 24/7 using Your Account, the quicker and easier way to make changes to your policy - you'll benefit from reduced admin fees too!.
Our customers are always at the forefront of our minds, as we provide car insurance to over three quarters of a million people in the UK! However, it's not just about selling policies, it's also about being there for our customers when they need us. Manage your policy online 24/7 using Your Account, the quicker and easier way to make changes to your policy - you'll benefit from reduced admin fees too!.
Services
We're an ambitious and agile insurance company, helping over three quarters of a million customers save money on their car insurance. Want to join the team? You can follow us on LinkedIn too for the latest vacancies and company updates. We're always keen to hear what our customers think of us, so we've partnered with Trustpilot, an independent review company.
Unlike many insurers, we won't increase your premium next year if you have an accident that isn't your fault. If you're not sure if it was your fault or not, give us a call and let us take the stress out of your claim. We want to take the stress out of making a car insurance claim. That's why we've now made it possible for you to register your claim online via Your Account.
Below you'll find everything you need to manage your car insurance policy. The new-look Your Account is the place to go to view your policy details and make updates, like adding or editing additional drivers, changing your payment details and updating your method of payment.
In addition to this, you can view emails, documents and payments, change your car and its registration, and also update things like your address and level of cover and optional extras.And if that wasn't enough, if you make a change through Your Account, you'll benefit from paying a reduced admin fee.
In addition to this, you can view emails, documents and payments, change your car and its registration, and also update things like your address and level of cover and optional extras.And if that wasn't enough, if you make a change through Your Account, you'll benefit from paying a reduced admin fee.
Uninsured Driver Promise - if you're hit by an uninsured driver and it's not your fault, you won't lose your No Claims Discount. A 5 year warranty and workmanship guarantee on all repairs carried out by our recommended repairers. Choose from a range of optional cover extras to tailor your cover to suit your needs from extra Personal Accident Cover to 24-hour Breakdown Assistance.
We'll replace or repair your car, spare parts or accessories if they are lost, stolen or damaged. You'll get a new car replacement where your car is less than 12 months old and you're the first and only registered keeper, if the insurers deem the car a total loss. We'll replace or repair your car, spare parts or accessories if they are lost or damaged due to fire, lightning, explosion, theft or attempted theft.
Reviews (9)
Dominic Patrick Cromie
Mar 28, 2024
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Don't even deserve a Rating, took out a Policy with this company today, when I got the contract I noticed the Reg was different, so called them 5 mins after making payment to explain I did not know this Reg, and could they rectify this for me( NO ), we will have to change at a cost or cancel at a cost of £50 for admin, I tried explaining this was not my car and the Reg was not even close to mine and I only purchased this policy 20mins prior, still same response, not interested in anything only getting the £50, As much Customer Care as a Chocolate Tea Pot, So Be WARNED
Bernard Mooney
Aug 20, 2023
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Lucian Farwell
Jan 07, 2022
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Kieran West-Ley
Jan 06, 2022
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Ricky Scott
Jan 04, 2022
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Gary Miller
Dec 29, 2021
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Hannah
Dec 27, 2021
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Harriso Bancroft
Dec 06, 2021
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Ronel Remigio
Oct 27, 2021
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Really confused as to how they do things at First Central. The only honest good thing that they have is customer service. However, I am rating 3 stars based on how the company is run. Whilst they are good with prices etc. I can't understand how a simple request cannot be done throughout my short time with them. Whilst I understand this company has their own policies of it being run, I cannot understand why I was always being denied to change my payment date. Most if not all companies would have the freedom to make this change. Every month I would have to call to explain and ask for this change
