Gooseberry
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Gooseberry
Gooseberry have been nominated top 5 independent hair salons in the country by Hair Magazine. Nominated for Hairdresser of the Year in the British Hairdressing Awards. Our Editorial work regularly features in leading consumer and Industry publications.

We are dedicated to achieving perfection within our salon, and we are constantly evolving to deliver customers our very high standards in hair styling and a unforgettable enjoyable customer experience.We always ensure our staff deliver hair styles which suits you We love new trends, but equally understand that hair has to suit the individual.
Reviews (8)
D. X.
D. X.
Aug 27, 2021
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DO NOT USE GOOSEBERRY SHOP LTD ONLINE!!
Products will not be sent out to you but your money will be taken. They do not reply to emails sent to them and the telephone number is just an answer phone which they also do not respond to. This is not a review for the Salon, this is a review for the online Gooseberry Shop.
Tina Patel
Tina Patel
Aug 27, 2021
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Critical: Professionalism
I wish I'd read the reviews! Please don't use them. Absolutely appalling (non existent) customer service, didn't respond to any queries about the whereabouts of my order, which eventually arrived after SIX weeks.
Georgia Stephenson
Georgia Stephenson
Aug 03, 2021
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Seems that many of us are going through the same experience of ordering products from Gooseberry's website only to have them a) not be despatched b) have our requests for updates/information/refunds go unanswered.
I placed an order for some products on 21st June, over a month later I have had 1 email suggesting my items will be with me, and since then absolutely no response. I have requested my money back. Still nothing. I'll be using my credit card company to try to retrieve the money and until then I'll be doing my best to warn other people away from this shambolic business. Don't go into online
Spencer Bridges
Spencer Bridges
Aug 03, 2021
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I ordered hair gel from Gooseberry's website over 4 months ago and I have still not received anything. I have tried to contact the company on numerous occasions and have never got a reply. I am going to have to try and get the money back from my credit card provider. Please don't make the same mistake as me, DO NOT USE GOOSEBERRY! They are cheaper than everywhere else but you will never receive anything. Shocking company!
Moot Nitesh
Moot Nitesh
Jul 05, 2021
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Critical: Professionalism, Punctuality
Avoid this company. Ordered products from their website and had to contact my card provider to get any response from them. In the end they kept the payment without sending the products and wasted my time. Fortunately my credit card company was very good.
Elaine Stevenson
Elaine Stevenson
May 23, 2021
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Great Salon, always know exactly what I want. Thank you for my hair today Darcey and Vicky, really pleased with it 😀
Nick Clarke
Nick Clarke
Feb 27, 2021
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Critical: Professionalism, Punctuality
Placed order on 10.02.21 and was contacted to say my order would be with me within 7 days. 2 weeks later, no delivery or even a dispatch notice. Attempted to contact a number of times but with no response. Useless customer service, happy to take money but not provide any service or even a product in return! Do not recommend.
Service: Hairstyling
Yash Mistry
Yash Mistry
Feb 23, 2021
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I ordered from this company some hair product and I still haven't received anything! It's now been 2 months and nothing. A parcel did come from this company but it was completely the wrong product. I then had to return it at my own expense and since then , I have not been refunded not have they given any response to my messages. Do not order from here, it is a complete scam! They are just blanking my messages and it is not worth purchasing from here, you will not receive anything and it will take forever.