Complex Systems
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Complex Systems
We can repair any issue with your laptop from virus infections or hardware failure down to component level. We are laptop repair specialists. We repair all faults with all makes and models of laptops including down to component level. We also repair Apple devices. We are based in Tewkesbury, and cover Cheltenham, Gloucester & Nationwide and have been trading since 2003.

When you want your device repaired right first time - choose Complex Systems - Making IT Simple!
Services
We repair Apple Macbooks & iMacs, Windows Based Laptops & Desktop PCs Down to Component Level. We perform all the usual software repairs, virus removal and OS installs. But what makes us different to most repair shops, is we also repair down to component level. What this means is we carry out repairs to logic boards which is the main circuit board in the modern Macbook.
Walk into our store and we will fix your device for you. Where possible we will provide you with a free repair estimate* so you know what the cost of fixing your device is - before we work on it. We will repair your device and send it back to you. If you simply want an estimate, you may send it in requesting an estimate.
Please call us to arrange and pay for your chosen shipping service and diagnostic charge as detailed below. There is a loading bay directly outside our shop but this is under the jurisdiction of the parking wardens so leave boot up and hazard lights on. Or there is 1 hour free parking opposite if a space is free.
If you have deleted or lost data from any device, then we can take a look at this for you. With this service we will use an extensive array of tools and professional knowledge to attempt data recovery. If data recovery is not possible we will advise you of your options and if you decide not to proceed, your data recovery fee less a diagnostic charge will be refunded.
For data transfer from internal hard drives, removable media or functional devices with internal fixed storage. Please note, on some devices it is not possible to transfer the data. You can either send the device you wish to have the data transferred onto (in addition to the device on where the data resides) or we will contact you with your options such as external hard drive, USB Memory Stick etc.
Reviews (10)
Steve Williams
Steve Williams
Oct 15, 2021
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Ticket 1022218
My i7 PC randomly froze so I took it to Complex Systems to see what was wrong. The technician and the communication were good but the diagnostic was to reinstall the OS (which I'd already done). After being told the PC was fixed I left it running overnight and the problem reoccurred. I rummaged around the Internet for a few hours and found that the problem was caused by C-States in the bios. The problem went away after I disabled them myself.
Tony Windo
Tony Windo
Oct 05, 2021
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Positive: Professionalism
My 10 year old MacBook Pro would not start so I took it into Complex Systems to see if they could help. The service I received was first class from start to finish with excellent communication throughout
Barry Townsend
Barry Townsend
May 07, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Steve cleared a virus from my laptop. Very knowledgeable, very efficient, very friendly and willing to give advice. Would definitely use again (but hopefully won't have to!).
Robert Beach
Robert Beach
Apr 16, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Ticket No. 1022024 Absolutely 5*, unbeatable. Totally satisfied in every respect. Many, many thanks.
Margaret Hilditch
Margaret Hilditch
Apr 02, 2021
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Positive: Professionalism, Quality, Responsiveness
Ticket 1021975. A very professional, efficient and friendly service. Highly recommended. I am now happily using my MacBook Pro again.
Mark Mw
Mark Mw
Jan 15, 2021
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Very efficient service.
Excellent communication throughout the repair.
Clear explanations of the problem and excellent advice about the future life of the device.
Thank you for your service in these difficult times.
Paul Johnstone
Paul Johnstone
Aug 13, 2020
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Great friendly service, my son's Apple laptop screen didn't work, the guy knew exactly what the problem was, then ran diagnostics and confirmed, had the laptop back within 3 working days fully functioning. Couldn't be happier with the service and professionalism, would highly recommend. Being a small local business as well its great to support but also very important to get greats service, Well done
Jack Carter
Jack Carter
Jul 03, 2020
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First class all round! Clear, fair, pricing and clear advice. Excellent communication. Job done quickly and on time. All very confidence building, and absolutely no sense of being bamboozled by a juvenile 'techie' that you get so often elsewhere.
Rebecca Lowrie
Rebecca Lowrie
Jun 14, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Absolutely A+ service! Really loved the excellent communication. Quick to figure out what was wrong and offered several good solutions too. Highly recommend.
Tom Mitchell
Tom Mitchell
Jun 04, 2020
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Excellent experience after having discovered Complex Systems through eBay. My Macbook Pro Retina 2012, like many, experienced discrete graphics issues owing to poor solder of the graphics power chip. CS repaired this down to component level and kept me updated every step of the way. Fantastic - I hope I use again, but equally hope I won't have any other faulty systems! Thanks & Best Wishes, Tom.