Red Rock Property Management is a leading property management company managing a wide portfolio of properties since 2009. Our combined knowledge and expertise covers advice on service charge structure, management, budgeting, contractor procurement, health & safety, accountancy, as well as concierge and surveying services.
We are a one-stop shop for all aspects of block and estate management. With specialist support centres in London and Essex, our property managers are committed and ideally located to provide you with the highest level of service. We pride ourselves on taking ownership and responsibility to address and resolve issues, as well as communicating in a clear, meaningful and timely way.
We are a one-stop shop for all aspects of block and estate management. With specialist support centres in London and Essex, our property managers are committed and ideally located to provide you with the highest level of service. We pride ourselves on taking ownership and responsibility to address and resolve issues, as well as communicating in a clear, meaningful and timely way.
Services
We have been looking after properties for over 10 years - homes just like yours - providing expertise and attention to detail, which reassures property owners and meets all relevant lease and legislative requirements. Your property management service is personal. We know your area, we know good local contractors and whether you live in a converted house or large new-build development, we will have similar examples under management at the moment.
Reviews (10)
Bade Bademosi
Jan 07, 2022
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Red Rock have been very efficient and helpful with me as a Landlord over the years. In particular Kate has always responded to every scenario with my property with no hesitation no matter the issue, time or season. She and the team have made my experience very comfortable and are always willing to answer any questions via email or phone.
Martin Rainger
Dec 22, 2021
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Terence Norris
Dec 22, 2021
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As a new customer my experience with Red Rock to date has been very favourable.
So far personnel have shown a level of expertise way above what is expected of this industry.
They understand "customer service" which is refreshing.
A big thank you in particular to Lauren Williams and colleague Stacy for their patience and understanding.
So far personnel have shown a level of expertise way above what is expected of this industry.
They understand "customer service" which is refreshing.
A big thank you in particular to Lauren Williams and colleague Stacy for their patience and understanding.
My Nabil
Dec 21, 2021
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I would like to mention your colleague Lauren who I have been speaking to last few days
I would like to say that Lauren has been exceptional and very helpful she has done everything she can to help and has been very prompt in her responses. Great service from her and a great asset to your team. Well done to her
I would like to say that Lauren has been exceptional and very helpful she has done everything she can to help and has been very prompt in her responses. Great service from her and a great asset to your team. Well done to her
Tony Sealy
Dec 05, 2021
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Positive: Professionalism, Responsiveness
Red Rock recently took over the management of our Apartment block and I have to say my first impression has been one of pleasant surprise. They have responded to queries and enquires swiftly and efficiently, and a special call out to Stacy for her proactive service. Long may it last and thank you.
TS
Red Rock recently took over the management of our Apartment block and I have to say my first impression has been one of pleasant surprise. They have responded to queries and enquires swiftly and efficiently, and a special call out to Stacy for her proactive service. Long may it last and thank you.
TS
Paul McKeown
Nov 30, 2021
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Red Rock (RR) has just taken over management of the apartment block where I live from a previous company, under RTM. Staff have been excellent so far. I would like to single out Stacy Head one of the credit controllers at RR for particular thanks. Stacy dealt very promptly and professionally with queries concerning the transfer of a credit amount from the previous company and explaining terms of an invoice of an invoice to me in a very clear way. Thanks also to Stacy and her colleagues Jess and Megan for their help too with a separate query.
Mike Stapleton
Nov 18, 2021
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Very recently had cause to call the accounts department as I couldn’t open some account documents that had been mailed to me and was put through to Stacy Head in credit control. She was super help full and professional and in no time at all the documents arrived in another format that I could access. Great friendly, helpful and prompt service. Michael Stapleton, Colchester, Essex.
Somaia El Sayed
Nov 13, 2021
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Daniel Bonilla
Nov 04, 2021
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We used Red Rock in our block for almost 3 years. Their level of service and responsiveness is appalling.
We had many issues with them even after we decided to change the management company. Currently, there is an open dispute with them about unpaid invoices to contractors and the use of our funds.
It's gotten to the point where we are looking for legal advice.
Do not use this company.
Update: Following up after Red Rock's comment below. They have failed to justify where our funds were spent and haven't provided evidence to justify the disputed charges. We are now receiving unpaid overdue invoices
We had many issues with them even after we decided to change the management company. Currently, there is an open dispute with them about unpaid invoices to contractors and the use of our funds.
It's gotten to the point where we are looking for legal advice.
Do not use this company.
Update: Following up after Red Rock's comment below. They have failed to justify where our funds were spent and haven't provided evidence to justify the disputed charges. We are now receiving unpaid overdue invoices
P.
Jul 14, 2021
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Property management in central London is impossibly challenging. Red Rock Estate & Property Management makes it seem not only possible but also efficient, effective and friendly which in itself is a remarkable achievement. The ability to be able to interact with Freeholders, Leaseholders and Tenants is a hallmark of their proficiency but more importantly the way in which their managers, staff and teams are motivated sets them well apart from all competitors and ensures they are able to offer highly responsive professional advice of a quality and value that is second to none.
From what I have seen
From what I have seen
