KCS are Microsoft Certified Gold Partners, ISO 9001:2015 and 27001:2013 Certified. We have over twenty four years' experience and a team of 42 expert friendly staff ready to assist you. Our rolling contract structure and proactive can do approach means we work as your IT department or in support of your IT team - always as part of your team.
By giving you real time access to our Service desk and tools and detailed reporting on our response times and workflow we guarantee a really good service. System monitoring and 24/7/365 support to guaranteed response times come as standard. Our expertise spans providing a full IT department service that looks after everything technical for you, supporting in house IT teams to enterprises who need full service desk resources.
By giving you real time access to our Service desk and tools and detailed reporting on our response times and workflow we guarantee a really good service. System monitoring and 24/7/365 support to guaranteed response times come as standard. Our expertise spans providing a full IT department service that looks after everything technical for you, supporting in house IT teams to enterprises who need full service desk resources.
Services
Since 1994 KCS has established an outstanding track record of proven downtime avoidance for our customers. Our reputation for hard working IT comes from an absolute commitment to service. Our customers tell us that 98% would recommend us to you. We recruit and train enthusiastic, well qualified engineering teams who are all highly committed, full-time employees that care.
Whether you are a Director, office manager, working in the procurement team or an in-house IT professional, we have a solution to support you. We are experts in professional IT support for both on premises systems and Cloud as well as the specialist applications found in legal IT, healthcare, accountancy, charities and manufacturing.
The experts in our team are supporting companies across a range of sectors, from healthcare, legal practices, accountants and professional services providers to charities who benefit from our ethical pricing model. We do this by improving reliability, creating the system the business needs to function efficiently, through to responding quickly when the need arises.
KCS are actively recruiting friendly and MCSE or MCITP EA qualified engineers who are keen to progress their career and further their Microsoft certification. Systems engineers split their time between the helpdesk team and customer sites, taking part in new systems build design and implementation, planned maintenance and problem resolution.
Reviews (10)
Federation Of Awarding Bodies
Jan 06, 2022
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Narayani L. Guibarra
Jan 15, 2021
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Anthony Hammond
Jan 14, 2021
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Positive: Professionalism, Responsiveness
One of my team was experiencing extreme difficulties with working from home. After raising a ticket, a KCS engineer contacted here, delved through multiple symptoms and very quickly identified the root cause. We have now implemented the recommended fix and my colleague is over the moon that all of her difficulties have been resolved.
One of my team was experiencing extreme difficulties with working from home. After raising a ticket, a KCS engineer contacted here, delved through multiple symptoms and very quickly identified the root cause. We have now implemented the recommended fix and my colleague is over the moon that all of her difficulties have been resolved.
Tracy Johnson
Jan 09, 2021
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Harps Garcha
Jan 07, 2021
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Jenny Finnegan
Nov 05, 2020
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Working with KCS over the last 3 years has been a pleasure. Being a small charity with limited technical capabilities, we rely heavily on KCS' expertise to resolve our IT issues and have every confidence they will sort it in the most efficient manner. We have been able to achieve all our IT milestones with the help of KCS' professional engineers who are always there to support our organisation.
Charmian Boyd
Aug 20, 2020
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Danyanne Quemper
Aug 17, 2020
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Excellent team response from KCS who helped us to mobilise our digital workforce in super-quick time! As a result, London Youth remained productive throughout the period of workplace closure from mid-March 2020 and was poised and agile to provide digital adaptations of our existing programmes to ensure that young people remain at the forefront of our delivery.
Lisa Goldsmith
Jun 08, 2020
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I would highly recommend KCS for any IT and outsourcing needs. The team are highly knowledgeable and will work their way through any situation and complexity. They take on challenges with good grace and humour and work with you as a business partner and not just a 'customer'. It's been a positive and enjoyable experience working with the KCS team and I would not hesitate to recommend them!
Susan Bromwich
Oct 08, 2018
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