PC Help & Care
Call now
Call now
Website
Call
PC Help & Care
My name is Robert, and I run a computer services business in Swindon, Wiltshire. I've got involved in building and repairing computers for the first time in 1996. What started off as a hobby, eventually became a career path. Now with 12 years of professional experience and an industry recognised certification, I can provide the best support for customers in and around Swindon.

Since then I have built up a group of regular customers, which are mostly home users, but also a few local businesses. Being CompTIA A+ certified professional, I am competent in installation, maintenance and troubleshooting computer issues.
Services
Always-on monitoring and alerting - ensures everything stays running smoothly 24/7. Unlike the Break/Fix model, I'm incentivised to resolve issues as quickly as possible, find long-term solutions, and prevent problems in the first place. If it requires a decision to be taken, I will contact you to explain and discuss the actions required.
You can leave a review by following these links to FreeIndex, Google or by sending a message using the Contact page. The service that Robert delivered was excellent. Robert arrives on time, does exactly what we agree and leaves after checking that he has met my expectations. Very good. I use Robert for all of my desktop/storage/network I.T. support.
Reviews (10)
Shaun Myers
Shaun Myers
Dec 27, 2021
Report
I would highly recommend Robert at PC Help and Care. Robert responded quickly to my request for assistance with an issue with my laptop. Having visited me at home the following day Robert quickly diagnosed that he would either need to make another visit or take the laptop away to repair it.
Both options were explored thoroughly to my satisfaction and Robert took my laptop away to make the repair quickly and professionally returning my laptop later that day.
Same day software repair at a very reasonable price point. Great value service. Professional, honest, and courteous throughout.
Vanessa Cherryl
Vanessa Cherryl
Dec 22, 2021
Report
Robert certainly knows his stuff and soon sorted out my questions. Calm and efficient, I would certainly recommend him to anyone nervous of using computers.
Ozzy
Ozzy
Nov 30, 2021
Report
Positive: Responsiveness, Value
Robert was quick to repair the laptop and when issue arose, sorted them quickly for us!! Can’t fault at all!!
Roger Mallett
Roger Mallett
Nov 27, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
I highly recommend this organization. The technician [Robert] was courteous and professional in his approach, and my problem was resolved within about half an hour. Very impressed indeed.
Anne Youngs
Anne Youngs
Nov 19, 2021
Report
Robert was very quick to respond to our enquiry and having done a test to see what the problem was he gave us the options for repair & cost or to buy a new one. It was repaired in a few days & delivered back to us. He was extremely helpful and explained everything to us.
Maximilian Durrant
Maximilian Durrant
Nov 09, 2021
Report
Robert was on time, had the correct battery and installed very quickly and professionally. Exactly what was needed. Many thanks
Alan Butterworth
Alan Butterworth
Oct 09, 2021
Report
Positive: Responsiveness
Robert got back to me within minutes of me asking for help. He resolved my problem by remote access to my machine which saved even more time. He then answered more questions afterwards that I had neglected to ask during the remote session.
John Cooke
John Cooke
Sep 19, 2021
Report
Positive: Professionalism, Value
Contacted the company ref my laptop received a prompt reply with a quote item collected next day (Sat) and returned on Tues.
Mary Slocombe
Mary Slocombe
Sep 12, 2021
Report
Robert provided an excellent service in that he was very professional and knowledgeable, he obviously had a superior expertise at what he was doing and he was an extremely pleasant person with a lovely manner. Nothing was too much trouble and he was very meticulous in everything he did. Contacting him and arranging a home visit was very easy, he arrived promptly and finished the job he started. The service he provided me was faultless and I will be very happy to contact him again when I need help.
Andy Miller
Andy Miller
Aug 09, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Robert was really quick to respond when I had problems with my PC. He kept me up to date at every stage and helped with some recommendations on replacing parts. Really helpful and friendly, would definitely recommend!