It just happened without me having to do any chasing, running around or anything which caused any angst. This was such a pleasant transaction. Lee was so helpful and nothing was to much trouble. When I picked the car up Lee and Ian took a lot of trouble going through the car, clearly explaining everything.
I would certainly recommend this dealership to anyone and will definitely use them again for my next car. The service was excellent from when they picked up the vehicle to when they delivered it back to my home address. The vehicle had also been washed. Tony the driver who picked up the vehicle and delivered it back was polite and friendly as are all the staff in the Service Department.
I would certainly recommend this dealership to anyone and will definitely use them again for my next car. The service was excellent from when they picked up the vehicle to when they delivered it back to my home address. The vehicle had also been washed. Tony the driver who picked up the vehicle and delivered it back was polite and friendly as are all the staff in the Service Department.
Services
John R Ford & Sons (Shefford) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd's permissions as a Principal Firm allows John R Ford & Sons (Shefford) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.
John R Ford has a long established reputation for excellence in both the product we supply and the way in which we look after our customers, you will go a long way before finding deals as good as those we offer. Now employing over 50 staff, across 3 sites, John R Ford & Sons has a reputation admired by all, even by the trade.
Ford Service ensures you can get the most out of your maintenance needs to maximise convenience. That's why we've made sure every step of your servicing journey can be fitted around your time, from our quick and easy Online Service Booking tool, to Collection and Delivery and an easier way to pay online or over the phone.
By electrifying our entire range of vehicles, we're not just imagining what tomorrow will look like. We're already building it. Whether it's Puma with EcoBoost Hybrid, Kuga with three hybrid options, or our all-electric Mustang Mach-E: you have the power to choose the right EV for you. A small-Electric motor that helps improve efficiency.
The Motability scheme was set up in 1977 to help disabled people, their families and carers get mobile. It was designed to give them a feeling of independence that everyone deserves to have. As one of the founding motor manufacturers, Ford was there at the very beginning. Since then, Ford Motability is proud to have supplied over half a million Motability vehicles.
Reviews (17)
Tammy Jeziora
Jan 29, 2022
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Andrew Innes
Jan 17, 2022
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My car engine had randomly shut down without warning for a second time in a few months, and this garage was the only one equipped to investigate and available within a few days rather than weeks. They worked into the evening after getting the car midday and tracked down a short circuit in the wiring loom, giving me confidence that the real problem has been fixed and my car won’t randomly stop driving again! Very pleased with the service.
OvSeer
Jan 13, 2022
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Alice Kelson
Dec 22, 2021
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I needed a new tyre and was quoted a very competitive price even travelling from Cambridge. I was met at the door by a very courteous Christian. Due to Covid-19 restrictions I could not wait in the reception area but Christian offered me a coffee and brought it out to me. I decided I would have a walk around Royston Town High Street. By the time I got back, the tyre had been fitted and the mechanic Colin had also checked the other tyres, the anti freeze and the washer bottle. All the things I should do but don’t.
The service was fabulous, quick and Very friendly
Thank you so much Gentlemen
The service was fabulous, quick and Very friendly
Thank you so much Gentlemen
Rob Wick
Dec 20, 2021
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I bought my Ford Ranger Wildtrak from John R Ford and have always found their customer service and professionalism second to none. I wouldn’t go anywhere else to have my Ford looked after. That’s why I’ve extended my warranty and service plan every three years. Top service from a top company and I would highly recommend them to anyone.
Barbara Stables
Dec 18, 2021
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I found the staff helpful, cheerful, friendly and diverse. The service was carried out to my wishes and the staff were very clear regarding the work that had been completed. I have used the above business for several years and always found them to be professional. I was able to leave the car the night before the service was due, the vehicle was returned fully valeted and in a timely manner. I highly recommend this garage as they are able to provide service for all vehicle makes, not just Ford.
Michele Ashton
Oct 31, 2021
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I will save you the leg work, don’t shop around for a trust worthy, reliable and honest garage. It’s John R Ford & Sons in Royston with Renny’s team. I have been going to them for years after several bad experiences with other garages. In September 2021 we wanted to take a trip to France covering several hundreds of miles and needed a reliable holiday service check. This was carried out which gave us sound peace of mind.
With there annual service, Ford offer a free breakdown cover to include Europe. What is there not to like about Ford. Unfortunately I was held up in London and it would
With there annual service, Ford offer a free breakdown cover to include Europe. What is there not to like about Ford. Unfortunately I was held up in London and it would
Robert Westwick
Oct 19, 2021
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Jennifer Taylor
Jul 11, 2021
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My car wouldn't start so I had it taken to John R Ford & Sons as they did my MOT last year. They got me booked in and even made sure I could still have it dropped off once they closed (I was waiting for recovery). Turned out to be much less than the recovery mechanic thought it would be, they also fit me in for my service and MOT at the same time. Always polite, honest and friendly, plus they dropped it off to my home for me. Will always use these now.
Megan Nicholson
Dec 08, 2020
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Debbie Addison
Jul 17, 2020
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Kathryne Scully
Jun 24, 2020
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John R Fords have incredible customer service amd we have found that Lee in particular always goes above and beyond to help us out. From the time our car engine died on the motorway, to trading it in for… another, to our lease expiring during lockdown, Lee has always been there with help and advice. The rest of the staff are mega helpful and lovely too. we would definitely recommend you do business with them😎
Alex Rudge
Mar 19, 2019
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Went in to speak to Lee about replacing my tired 2006 Fiesta with a used Focus. The staff were super helpful, listened to my requirements and were considerate of my budget. The team were happy to give me their time and help me find the ideal car, without applying any sales pressure. Very happy with my purchase and the way I was treated. Highly Recommended.
Phil James
Mar 13, 2019
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Went in to discuss purchasing a second hand car but after appraising my car told me they could buy it as a px as they didn’t have a contact to sell it to. I would have accepted that but this was an arranged appointment and they were aware of all details in advance so why couldn’t they tell me that over the phone rather than me wasting my time leaving work early getting there and driving straight home! I have had historic good experiences with them so was surprised and disappointed.
Lee Franklin
Feb 04, 2019
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Keith Bennett
Dec 14, 2018
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Julie Wilson
Dec 12, 2018
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