Order is placed with the retailer / manufacturer and information sent to Panther's order management system. Panther schedules a convenient delivery date with the end consumer, via the online booking portal or over the phone via the Panther call centre. The goods are received into Panther's cross-dock facility, scanned and loaded into delivery vans.
Two man crew deliver to consumer's room of choice, unpack the item, clean it and remove the packaging. We know how important your customers are, so we've designed a service that puts their needs first. With a choice of standard and premium services for a stress-free, easy delivery and client and consumer communications that are second to none, we think you'll be impressed.
Two man crew deliver to consumer's room of choice, unpack the item, clean it and remove the packaging. We know how important your customers are, so we've designed a service that puts their needs first. With a choice of standard and premium services for a stress-free, easy delivery and client and consumer communications that are second to none, we think you'll be impressed.
Services
Founded in 1989, Panther Warehousing has grown to become a leading provider in the two-man delivery marketplace, with an unrivalled reputation which has helped cement its position as the preferred delivery partner for some of the UK's largest best-known retailers.
Operating an ethos of best in class, we continually strive to deliver an outstanding level of service to our customers and to become a natural extension to their home delivery requirements.Our success has led to Panther being listed in the Sunday Times Fast Track 100 in 2015 and 2016, twice being named by the London Stock Exchange as one of the top 1,000 companies to inspire Britain and included in Motor Transport's Top 100 Companies.
Operating an ethos of best in class, we continually strive to deliver an outstanding level of service to our customers and to become a natural extension to their home delivery requirements.Our success has led to Panther being listed in the Sunday Times Fast Track 100 in 2015 and 2016, twice being named by the London Stock Exchange as one of the top 1,000 companies to inspire Britain and included in Motor Transport's Top 100 Companies.
In 2010 Panther Warehousing changed its business model to focus on one niche area - next day white glove two man delivery. The offering was like no other and set a new benchmark for the industry. Panther quickly established a reputation as a market trailblazer with the business each year continuing to develop its service offering to ensure it stays ahead of the market.
Panther is proud of its experienced and multi-skilled management team, whose hard work and dedication has helped the business to become one of the leading service providers for one and two-man deliveries in the UK. Here are some of the people behind the scenes who help keep Panther at the forefront of the industry.
With everything from installation, removal and premium time windows, our Two Man Delivery service offers everything you need for a stress-free delivery. We've designed a service that puts your customer's delivery expectations first. What makes our 2 man white glove delivery service unique is the competency and professionalism of our delivery teams and customer services staff.
If you need some help with your delivery you might find the information you're looking for in our FAQs. You will receive your 2 hour indicative window once your order has been routed the night before delivery. This is usually around 20.00 in the evening. Panther makes deliveries between 07.00-20.00.
Reviews (10)
Yuna Lee
Jan 29, 2022
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I would give 0 star if I could. The package that contains a brand new furniture arrived cracked. Also do not believe their promised delivery window, they were idle in tracker for the whole duration of the promised delivery time and called me 1 minute past the delivery due time saying 'we will be late 30 to 40 minutes' no apology or explanation and ended up showing 1 hour later than the delivery window. Horrible service. No respect for the customers.
Mathew Armstrong
Jan 18, 2022
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Attempted to make a delivery here. Managed to find goods in via the signs but nobody was in sight.. managed to find someone who told me to go back around the site to a different door. To then be told again to go to another unloading area which was also wrong. Eventually found a nice guy that would unload the truck.. who told me to next time deliver where I first parked up... where nobody was around to speak to.
Sandeep Mirani
Dec 20, 2021
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Terrible experience, rude delivery driver who refused to deliver/do a package swap with my neighbor who I had left the package with, claiming semantics of the address not being exactly the same. Exact same company's delivery driver was happy to leave a package one week ago at the door unattended and unsigned for. They make up their rules as is convenient for them. This is all after giving you a broad 2 hour delivery window that they inform you about prior night at 9pm without offering any flexibility.
Kelly Bm
Dec 11, 2021
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Extremely poor service. They were meant to deliver a bed frame and mattress. They arrived with just the bed frame and then refused to carry it up the stairs. There was two delivery men. Trying to have the mattress delivered has been a nightmare. They said it would be delivered yesterday and then cancelled. It takes them 72 hours to respond to a message, so when I said no to a previous delivery date they provided, they obviously missed seeing the message and tried to deliver. Just rubbish.
Tony Dawson
Dec 10, 2021
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Panther were the 'specially selected' courier of choice by Reliant Direct; who in turn were found from the Samsung website. The requirement was to deliver a washer/dryer, unpack, connect and test the unit.
The two chaps which delivered it decided to speak to each other in their own language, not English; therefore I was unaware of the conversation being had.
They delivered the machine to the kitchen, and intended to leave - until I told them the installation service was paid for. They then bodged this completely.
I helped them to unpack the item, as between them they couldn't manage, it was
The two chaps which delivered it decided to speak to each other in their own language, not English; therefore I was unaware of the conversation being had.
They delivered the machine to the kitchen, and intended to leave - until I told them the installation service was paid for. They then bodged this completely.
I helped them to unpack the item, as between them they couldn't manage, it was
Mark Moxon
Dec 09, 2021
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I ordered the new sky glass TV a month…
I ordered the new sky glass TV a month ago they said my sky glass delivery was not in stock then I contacted sky about it they said it was missing so I had to cancel and reorder again!. So today I was due another delivery I contacted them online to check the times they said it would be here at 3:45 to 5:45pm slot so later in the day I contacted again they said they changed to another delivery partner which I am sure panther delivers directly to Northern Ireland the other delivery partner will take 3-5 working days to just contact me. They said they don
I ordered the new sky glass TV a month ago they said my sky glass delivery was not in stock then I contacted sky about it they said it was missing so I had to cancel and reorder again!. So today I was due another delivery I contacted them online to check the times they said it would be here at 3:45 to 5:45pm slot so later in the day I contacted again they said they changed to another delivery partner which I am sure panther delivers directly to Northern Ireland the other delivery partner will take 3-5 working days to just contact me. They said they don
Alan Boal
Nov 20, 2021
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Cathrin Clemens
Nov 20, 2021
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Worst company. They were supposed to deliver a bed from Get Laid Beds on a Friday, but they forgot one box. So, we obviously couldn't build it. I called Friday and Saturday before I reached someone. The customer service online is clearly staffed by people who couldn't care less. The woman on the phone was nice and said the missing box would be delivered on Monday. On Monday I received a message saying the delivery was cancelled. I reached out to customer service again and again they weren't helpful at all. So, I talked to Get Laid Beds, they helped me get an answer from them. But we both quickly
Cathy Henrick
Nov 16, 2021
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Appalling. Avoid this company. My delivery of my bed was over 10 hours later than arranged and the base of the bed was missing. Customer service were extremely unhelpful and inefficient when I tried to rearrange delivery of the rest of my order. Even though it was completely their fault they had no flexibility about the delivery time as they said no one in the company had control over it and I needed to fit in with them despite working! Had several emails, phone calls etc and complete waste of time. Only gave it one star as it wouldn't let me leave none!
Daniel C.
Oct 08, 2021
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