Kwik-Fix

I brought my car to kwik fit Ripon to have a tyre repaired after receiving appalling service from ATS Ripon. The service, customer care, service skills, speed etc etc was second to none I know where my car will be going from now on.

Told me an hour and a half to change a single tyre! Took nearly 2 hours, very slow, poor customer service!

I went to Keillor fit in Whitley bay this morning as I had a problem with my tyre The assistant was very friendly and extremely helpful showing me how to correct my problem I recommend this man( sorry I don’t know his name but he seemed to be by himself) for his customer service and helpfulness

I've always found Kev and the lads at kwikfit Shirley to be really friendly and accommodating. I went in without an appointment with a screw in my tyre, they were short staffed as it was just after Xmas but they still fitted me in and saved the day. Thanks lads.

Exceptional service whenever I need to take my car to these guys x love the fact that they will do winter check for free x Gary and Lee give first class customer service

Absolutely laughable service I paid almost £1K for 4 news tyres fitted on my drive, the appointment was cancelled 3 times by themselves, 1st was the night before the booking the next two the morning of the revised bookings. From payment to the next “Guaranteed” fitting day was almost a month. I gave up and requested a refund, going on not very “Kiwk” fits performance I’ll see that refund sometime in the future. Avoid at all costs.

Rang Kwik Fit Shirley yesterday had a problem with my car. Simon answered my call. He listened to me was very supportive calm and reassuring and knowledgeable. He is a credit to the company. He fitted me in at anytime to suit me leaving me feeling confident. My car was received by Kevin who was also very knowledgeable and explained in detail my requirements. He was extremely fair discussing the alternatives regarding costs. In no way did I feel any pressure. The job was completed over and above expectations. Kevin even addressed connection problems that Land Rover main dealers couldn’t address

My husband & I were concerned when we discovered a flat front tyre on our car, we visited the Shirley branch and were immediately put at ease by a polite,friendly gentleman Mitchell Green . We arranged to leave the faulty tyre and collect later in the day. When we arrived, unfortunately a replacement was required, he checked and confirmed this was in stock, and to our amazement could be fitted straight away. The whole procedure was finalised with efficiency and such a cheerful response from this man that even the invoice cost was not such a shock. We will certainly recommend the Shirley branch

The guys at this Kwik Fit centre are truly a credit to themselves and the brand. I called in a while back to have a puncture repaired and for some help with loosening a seized sump plug. Even though they were super busy, they put their very best effort into helping me out. They could easily have turned me away and I wouldn't have been surprised, but instead they went out of their way to help. There are good people in the world and they work at Kwik Fit in Shirley;) Highly recommended.

Ben at kwik-fit blackburn is such a brilliant staff member,nothing is too much trouble,ive been going there for years an bens has been so helpful,he doesnt treat me like a silly woman and always explains everything,he works so hard and id love to say thank you,all the staff are great at blackburn

The service I received was fast, efficient and well done. The staff were extremely helpful, friendly and professional. Couldn't have asked for more from them. After a stressful morning they made the whole situation much better. Thoroughly recommend.

Visited Scarborough branch yesterday, booked by phone earlier in the day, staff were polite, prompt, knowledgeable and sorted my issue out quickly and amazingly without charge as the tyre was fine but the valve was corroded. Great service.

A straight forward MOT inspection turned up to be a very bad unpleasant experience, a waste of money and more important a waste of my time and my time is very valuable. MOT fail because apparently the parking brake efficiency is below the minimum requirement. Staff were very quick to offer to price the ‘necessary adjustment’ works, I refused… because I’m not convinced this is a genuine issue. Interesting how this ‘issue’ was never highlighted as an advisory on the previous MOT’s. Never ever had an MOT fail in my life, more than 20 years of MOT inspections

Excellent, professional and honest advice. Really pleased with the tyre repair I had done today and would recommend Kwik Fit to everyone I know. Will certainly use Kwik Fit myself every time from now on.

Awesome service, manager went above n beyond. No appointment, had been recovered to KF Shirley, despite being busy they still sorted my blown tyre, don't take payments over phone which is ballache, however manager Simon facilitated alternative payment method, lovely chap. Guy who changed tyre did so quickly n was spot on. All in all, no bullshhh straightforward guys, efficient and nice... Cheers guys!

Highly recommend using this center
Consistently good service
Manager Simon always gives good service

I travelled to Birmingham from Skegness for an appointment, arriving into the city my rear brake pads gave up and also ruined the discs.
I called into this depot at 4pm (they close at 6) explained the situation and within an hour the car was fitted with new discs and pads!!!....Unbelievable, I cant thank these guys enough for their help, a credit to the company.

Just want to thank the team for exemplary customer service to fit our company fleet vehicle in at late notice for a full safety check during a very busy morning. Service advisor Mitchell was extremely accommodating whilst balancing lots of tasks and we really appreciate the hard work of the team to assist and allow our business to continually operate a safe fleet. Would highly recommend!

Saved us on a Sunday by staying open late until the tow truck could get us to the shop. They replaced our blown tire in a jiffy! Thank you Marcus and Dave.

This review concerns the Bath Road, Slough Kwik Fit site only.
13/10/16, 12noon - The warning light on my dash appeared advising the front offside tyre pressure was low. This was the second time in a matter of days and having pumped it up the day before, I knew it would be a nail or a screw. Sure enough I located the shiny head of a screw smiling back at me...slow puncture, but I knew it could be easily plugged/patched as it was in the centre of the wide tread pattern.
Close by was the Slough Bath Road Kwik Fit - I pulled into the car park and walked into the reception area. There were 2 staff

You would think that after 12 years this depot would have learned how to put hub caps back on properly? Wrong!
12 years ago was the last time I visited this place, I always used to ring around for quotes on tyres and exhausts to get the best deal. Now I have a company lease car I just have to go where they tell us which unfortunatly now has changed from ATS to Kwik Fit.
When I bought my own car here those 12 years ago I was reluctant even though they were the cheapest after a previous experience when they had only secured my new exhaust with 3 nuts instead of 4, but they quoted the best price for