Duck Plumbing & Heating Ltd was established in 2006 by Robert Bell & Al Benton-Jones. The company has grown steadily through word of mouth over the years. Starting from the two founders we are now running with a dedicated team of plumbers, multi-traders & office support staff. We will continue to grow organically whilst maintaining good working relationships with our valued customers.
We are committed to providing prompt response times & regular progress updates, alongside high standards of work carried out in a tidy, safe & sympathetic manner.
We are committed to providing prompt response times & regular progress updates, alongside high standards of work carried out in a tidy, safe & sympathetic manner.
Services
We do more than just fix dripping taps we provide all aspects of plumbing and central heating throughout Central London, Cambridge and the Newmarket area. All our staff are committed to you, our customer, from the very beginning to the completion of every job we undertake. From your first phone call to us our aim is to give you complete satisfaction.
Our offices are open from 9am - 5pm, Monday to Friday, but our engineers work from 8am - 5pm Monday to Friday. In the event of an emergency you can call the office number 08450 531193 and you will be connected to our out of hours service. Please leave a message and someone will listen to this and come back to you in the event of an emergency.
Your boys, in majestic migratory fashion, flew into the chilly wastes of my property and have now flown back to you leaving a haven of warmth and almost tropical tranquillity. Star Duck was undoubtedly Sorin who's work ethic & achievements exceeded my expectations. His sensitivity to minimising impact on the house & his communication & discussions were exceptional, he was clear & resolute to ensure his work was compliant.
Reviews (3)
Jonny Oliver
Jul 13, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Duck have been twice to my house to install a boiler and fix a leaking toilet. I've been very impressed both times - very reasonable quotes and they turned up on time and did the work with no problems. Have spoken to them on other occasions about potential work and they are always helpful and never pushy.
Duck have been twice to my house to install a boiler and fix a leaking toilet. I've been very impressed both times - very reasonable quotes and they turned up on time and did the work with no problems. Have spoken to them on other occasions about potential work and they are always helpful and never pushy.
Lindsey Allen
Jul 28, 2019
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My experience with Duck Plumbing's property maintenance service was extremely disappointing. I used their service at my landlord's request. While the main office was friendly enough, the serviceman they sent out was impolite and incompetent. A TV bracket installation that should've taken 30-60 minutes ended up taking two hours plus. He kept having to return to his vehicle to get glasses, his toolbox, etc. that he for some reason did not carry with him; we had to call the TV manufacturer to confirm how to remove the stand since he refused to consider our instructions and simply wouldn't offer any
Parimal Dayal
May 22, 2019
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Called them on 2 occasions on recommendation.
First time to sort out sluggish flow in the sink tap. Dyno-rod had attended 3 times,
and even made me change the tap, but the sluggish flow did'nt improve.
Duck plumbing diagnosed an obstruction behind the tap within 10 mins and resolved the flow
in the next 15 mins.
Second time to install a shower pump. The price of the pump was very competitive and
the installation took 90 mins, without fuss or disruption. Others (all big names) had quoted for
installation time as 4-5 hours and the Pump price was not competitive either.
The engineer who attended
First time to sort out sluggish flow in the sink tap. Dyno-rod had attended 3 times,
and even made me change the tap, but the sluggish flow did'nt improve.
Duck plumbing diagnosed an obstruction behind the tap within 10 mins and resolved the flow
in the next 15 mins.
Second time to install a shower pump. The price of the pump was very competitive and
the installation took 90 mins, without fuss or disruption. Others (all big names) had quoted for
installation time as 4-5 hours and the Pump price was not competitive either.
The engineer who attended
