BrokenPC Herts
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BrokenPC Herts
A big thank you to Gary for his speedy response to our PC not working and being able to come out at such short notice at the weekend. Thank you for taking the time to visit our Website and we hope it proves a worthwhile visit for you. We are a small, family run business and have built up a reputation as a Computer Repair supplier, offering the highest level of customer service at some of the lowest prices in Hertfordshire.

We service a 12 miles radius from Welwyn Garden City and are able to offer you a fixed price service. With us, there are no nasty surprises or potentially expensive call-out fees. If we can't fix the problem, then there is no fee. Computer emergencies don't always happen during normal working hours and it is why we offer you a 24/7 service at no extra cost.
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BrokenPC Herts were founded in 2007 by our current owner, Gary Ward. Gary comes from and still lives in the Welwyn Garden City area, where we are also based. Gary has always been a bit of a Computer Boffin and his many years working in the Computer Department for the John Lewis Partnership in Welwyn Garden City, confirmed to him; there were a lot of people needing help and advice on what to buy and what was causing their computers to malfunction.
Perhaps you are unable to boot into Windows or your Computer just does not switch on. There is just a blank screen on your monitor or if there is no sound coming from your speakers.

If the hard drive sounds like it's working overtime by spinning relentlessly, or your laptop is getting very hot underneath, or any other problem that is stopping your PC from working, then why not Contact Us today and let us help to get your PC or Laptop up-and-running again.But before emailing us or picking up the phone, why not take a few minutes to think about how your broken PC problem came about.
If you have found us via the Internet, then you may be thinking, why would you want to use our Home Computer Repair Services? Our PC Repair & Broken PC services, only covers a 12 mile radius from our base in Welwyn Garden City and allows us to respond quickly to your request for help.

By being able to focus purely on such a relatively small service area, it allows us to keep our Customer Service Levels to a very high standard and is something we are very passionate about.This gives our customers peace-of-mind, knowing they can always rely on us to fix their computer problem with the minimum of fuss and in the minimum amount of time.
Our fully equipped workshop is ready to repair your laptop with access to 145 different screens. We offer a unique 12-month warranty on our quality screen repairs, which cannot be beaten within the Hertfordshire area. BrokenPC Herts Laptop Screen Repair is one of the most regularly asked for services.
If you're experiencing poor WiFi Signal on your existing WiFi Router and have WiFi black spot areas then we offer our Home WiFi Installation Service. Our WiFi expert engineer can help with any WiFi problems you may have, from WiFi black spot areas to additional WiFi Installation in locations or parts of your property that do not receive a good WiFi signal.
Reviews (8)
Jackie Ellis
Jackie Ellis
Sep 21, 2021
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Really pleased with the prompt service I received. Gary was able to answer all my questions in a way that I could understand & both my computers have been sorted. I would recommend him.
Richard Clark
Richard Clark
Jun 14, 2021
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When my PC died it felt like I had lost a member of the family. I dropped it over to Gary who offered a free diagnosis.
Pretty much had my PC fixed within a day.
PCs are pretty much rocket science to me so he could have fleeced me on the price too, but he did not. It was actually really reasonably priced.
If you have a broken pc and live in Welwyn Garden City I would whole heartedly recommend getting Gary to fix it.
Mark Prime
Mark Prime
Apr 07, 2021
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BrokenPC were able to come out during the pandemic and sort out our complex wifi issue with very little fuss and very reasonable cost. Helped us when we needed it most.
Luke Baker
Luke Baker
Feb 11, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Definitely recommend this service, they were able to speed up a slow PC I was on the verge of selling. Very helpful and communicative, and issues were solved quickly. 10/10
Sally Kee
Sally Kee
Aug 26, 2020
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I cannot recommend BrokenPC herts highly enough. Gary is always prompt, reliable and prepared to go the extra mile to sort out any computer issues. Not only is he highly skilled at his job but he is a delightful person to welcome into your home. Very reasonably priced too. Definitely a five star service.
Natalie Couling
Natalie Couling
Aug 14, 2020
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Responsive and reasonable service, very professional communication and able to advise. This is the 3rd time I've used Gary now, very pleased with my laptop fix thank you.
Lighting
Lighting
Aug 13, 2018
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My laptop was fixed by Broken PC Herts via John Lewis. The work was done quickly and it now works perfectly. They are good enough to repair computers as part of John Lewis’ guarantee.
Home Account
Home Account
Jun 22, 2017
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A big thank you to Gary for his speedy response to our PC not working and being able to come out at such short notice at the weekend. He quickly identified we had an issue with our Graphics Card and was able to fit a new one the very next day. We have already recommended his Computer Repair services to all our friends. Thanks again. Angela & Ali