By taking a careful evaluation of your business's technology, we provide you with a roadmap for a more productive business. However, when you get your IT support services right, your operations can run like a well-oiled machine. Our goal is to keep your business running optimally by ensuring three key things.
Nothing is more frustrating than waiting for IT support services to answer. That's why True MSP is committed to responding within 10 minutes, whether you need an update on a project or an answer to a technical issue. We carefully evaluate your requirements to ensure you're using the ideal technology for achieving your business goals.
Nothing is more frustrating than waiting for IT support services to answer. That's why True MSP is committed to responding within 10 minutes, whether you need an update on a project or an answer to a technical issue. We carefully evaluate your requirements to ensure you're using the ideal technology for achieving your business goals.
Services
Supporting your growth and prosperity with outsourced IT support and amazing customer service is our number one concern. After years of working for average outsourced IT support companies, Tim Rookes and Neil Shaw set out to build a business that placed client satisfaction above everything. Combining over 40 years' experience, True MSP operates a model that will always put you through to the right person immediately.
We have specialised IT experience in a number of different industries including professional services, manfacturing, corporate events, property consultancy, and of course, accounting. During our many years serving this industry we've developed a package to help accountants get the most from their IT infrastructure, Microsoft 365, and The Cloud.
Here are some of the great results we've achieved for clients over the years, as told by them. One of their many strengths is the strategic advice they offer, which on its own has paid dividends to how we've improved the system and made it more robust. Our team has no problem contacting True MSP's helpdesk should they require help, and everyone is really friendly and considered part of our team.
Our team lives and breathes IT, so if you want a career that both challenges and rewards you look no further. That said, we're always interested in hearing from highly motivated and experienced IT professionals who may be the next great addition to our team. We're only a few minutes away from many of our clients.
Managed IT services delivered by an MSP lets you stop worrying about your technology. True MSP can handle everything. From day-to-day IT support issues to long term strategic advice, and all managed proactively so problems are typically dealt with before they become problematic. Any in-house staff are now free to focus on more of what matters and spend less time juggling tasks.
Reviews (6)
Michael Ellerby
Dec 24, 2020
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Positive: Professionalism, Quality, Responsiveness
My business uses True MSP for all of our IT support services. Although we don't have too many problems (because of the work that True MSP do), when we do have an issue they solve it for us quickly and professionally. The True MSP team is also friendly and helpful, making seeking help easy to do.
My business uses True MSP for all of our IT support services. Although we don't have too many problems (because of the work that True MSP do), when we do have an issue they solve it for us quickly and professionally. The True MSP team is also friendly and helpful, making seeking help easy to do.
David Bladen
Jul 14, 2020
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James Blackman
Oct 19, 2019
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We have been working with Tim & Neil for a while now. TrueMSP is a friendly and honest IT company and will provide expert advise to suit exactly what you need. They never over kill the requirements and that's way I have recommend lots of my clients and potential clients to TrueMSP as there excellent. I HIGHLY recommend them.
Craig Harbron
Jul 06, 2019
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Graham Bettany
Nov 09, 2018
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I have had the pleasure of using Tim and his team for both IT support and the supply of hardware and software for my business. I find his staff most helpful and easy to deal with. Whenever I have a requirement or question they are quick to respond and are most knowledgeable. I highly recommend True MSP to businesses who are looking for a partner to managed their IT requirements.
Martin Wood
Jul 04, 2018
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This is a five star service, I'm not one for writing reviews but just had to support True MSP, having worked with a normal break fix IT provider, (the fix being somewhere in the future more often than not) having your IT systems up and running 24/7 with a team dedicated to forward thinking responses makes a huge difference. We can just get on with our work. Great work, I whole heartedly recommend.
