At IT Support 365, we deliver IT support in the way that small and medium sized businesses actually need it. We focus on the essential, business-critical services that you really should have and deliver Enterprise-Class Managed Services, Microsoft Cloud Technologies and complete IT Security at a low monthly cost.
But what sets us apart is our proactive approach; our system health checks, monitoring and proactive intervention ensure that we identify vulnerabilities and weaknesses then proactively manage them, so they never interfere with the smooth operation of your business.
But what sets us apart is our proactive approach; our system health checks, monitoring and proactive intervention ensure that we identify vulnerabilities and weaknesses then proactively manage them, so they never interfere with the smooth operation of your business.
Services
We focus on the essential, business-critical IT services that you really should have and deliver Enterprise-Class Managed Services, Microsoft Cloud Technologies and complete IT Security at a low monthly cost. IT Support 365 is an IT Managed Services Provider with a focus on providing outstanding IT support to small and medium-sized businesses, primarily in the South of England but with support clients throughout the UK.
Delivered through ServiceDesk365 packages, our proactive managed services ensure business-critical applications maintain continuous operation. For a small or medium-sized business, engaging with our proactive Managed Services is by far the best and most cost-effective way to proactively support the business-critical IT infrastructure your business needs.
ServiceDesk365 is a proactive service for managing your complete IT system including infrastructure, network, servers and desktop PCs. It's not just about monitoring to let you know when something is wrong. And it's not just about remote access to your systems to troubleshoot issues. It's a preventative approach to IT systems management, using a series of 'best practices' developed over years of experience.
A core service that underpins ServiceDesk365; we monitor your applications, servers, workstations, network and connectivity infrastructure 24/7. We ensure that your systems are up-to-date and functioning as they should and that we are alerted should any element require attention. Our remote monitoring service measures everything from operational status to average response times and error reports.
Our IT Security Services will protect your IT infrastructure from viruses, malware and spyware, but even if you prevent these getting into your PCs, systems can slow down, becoming clogged with old software versions, redundant files and programme installation remnants that are no longer needed. Leaving these in place can considerably slow PC response times, leading to frustration and lost productivity.
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