Excellent service here - a very honest and up front report on my faulty iPhone - decided not to take it any further, then delighted to discover the diagnostic work was provided free of charge! Staff very friendly and polite - can't fault them - a lot of much bigger businesses could learn a lot from this outfit.
Very helpful and trustworthy; a friendly, family run business. I would definitely recommend as they also assist the elderly with their queries. Make you feel important and no question is silly; they solved my father's phone problem in no time. Excellent customer service. Took the time to explain the problem then cost of repair etc etc. Used here a couple of times now never fail to deliver.
Very helpful and trustworthy; a friendly, family run business. I would definitely recommend as they also assist the elderly with their queries. Make you feel important and no question is silly; they solved my father's phone problem in no time. Excellent customer service. Took the time to explain the problem then cost of repair etc etc. Used here a couple of times now never fail to deliver.
Services
If you are not based in Birmingham or if you can't get to us, the most convenient way is to mail in your device. 2 - Post your device to us via Royal Mail - please choose Special Delivery - we recommend Special Delivery to be the safest, quickest and most trusted method for valuable parcels. Package your device in at least 3 layers of bubble wrap (preferably 5) and pack tight in a cardboard box, and then again in a padded bag.
For repairs please tell us more about any issue(s) you're experiencing, quoting any model numbers if possible. You can also refer to our repair section here. Please select the make + model of your device and then the fault. We currently have over 15,000 repair prices listed. If you require help with an order or anything else, please fill in your details below - the celltech team will get back to you as soon as possible.
Reviews (17)
Yvonne Gilligan
Dec 12, 2021
Report
Marcus Higgins
Dec 11, 2021
Report
J. W.
Nov 18, 2021
Report
Faye Curteis
Nov 12, 2021
Report
Nothing but positive things to say about the guys at Cell Tech. I had an issue with my phone and they ordered in a part for me, even though they were unsure if it could even be fixed. The timescales they gave me were realistic and they were really responsive via email. In the end - they managed to fix my phone AND for a really fair price, too. Would not hesitate to go back if I have another tech related problem.
Paul Bruce
Oct 28, 2021
Report
Mike
Oct 13, 2021
Report
Matthew Brett
Sep 15, 2021
Report
Charlie Hegarty
Sep 07, 2021
Report
They’ve always been incredibly helpful and willing to go above and beyond for customers!
I went here to get my laptop fixed, after taking it apart to diagnose the problem they told me they were unfortunately unable to fix it as it required a very specific to my laptop kind of charger, they helped my find one to buy on eBay and wouldn’t take any money for their work in taking apart my laptop and putting it back together to diagnose the problem.
I went here to get my laptop fixed, after taking it apart to diagnose the problem they told me they were unfortunately unable to fix it as it required a very specific to my laptop kind of charger, they helped my find one to buy on eBay and wouldn’t take any money for their work in taking apart my laptop and putting it back together to diagnose the problem.
Margaret Moorhouse
Aug 19, 2021
Report
James Seabrook
Jul 25, 2021
Report
If your phone is broken, celltech will look at it and repair it (if repairable) really really quickly. I spoke with Omar who fixed the broken charging port on my Nokia. I sent it off to arrive on Thursday and it was returned on Saturday by special delivery. Very reasonable prices and an excellent quality service. I would have no hesitation in recommending this company.
Frank Brannigan
Jul 10, 2021
Report
Omar and his colleague were very helpful and did a great job on fixing my daughter's i-phone, despite it being a bit tricky. They also were courteous and were happy and patient enough to explain the problem and give tips on other matters. Thank you for a good service.
I can happily recommend them to you if you need your phone fixing and servicing.
I can happily recommend them to you if you need your phone fixing and servicing.
Tracey Dudley
Mar 30, 2021
Report
Louie Mason
Feb 26, 2020
Report
Julian Von Tiedemann
Feb 26, 2020
Report
While my initial experience with them was very positive, they later turned out to be an absolute nightmare! If I could I would give them zero Stars! I can only warn people to stay away!
First they successfully fixed the touchscreen of my Ipad Pro, but it only worked for three weeks. When I brought the device back they asked for a second chance to… fix the problem. I waited for weeks, had to chase them via phone, just to hear a new excuse every time I contacted them. Then suddenly they decided that fixing the device was beyond their capabilities. Instead they offered me a refund and gave
First they successfully fixed the touchscreen of my Ipad Pro, but it only worked for three weeks. When I brought the device back they asked for a second chance to… fix the problem. I waited for weeks, had to chase them via phone, just to hear a new excuse every time I contacted them. Then suddenly they decided that fixing the device was beyond their capabilities. Instead they offered me a refund and gave
Angela Dodman
Nov 16, 2019
Report
Anthony Todd
Sep 03, 2019
Report
Nahim Khan
Apr 16, 2019
Report
