Peace of mind 14-day, no quibble, money back guarantee when you purchase a car with us - no matter how you choose to shop!. We offer a 14-day, no quibble, money back guarantee on every single car, regardless of how you purchase with us! A huge congratulations to our CEO, Michael Bell on completing the London to Paris cycle ride as part of @TeamConnor2021 in support of @chasingconnors.
A fantastic achievement! And we at AvailableCar would like to show our support by matching Michael's fundraising achievement! Discovery Sport Perfect for those on & off road adventures Test drive any car at any store! Ford Kuga Suitable for all situations Click & Collect from any store with a 14-day money back guarantee!
A fantastic achievement! And we at AvailableCar would like to show our support by matching Michael's fundraising achievement! Discovery Sport Perfect for those on & off road adventures Test drive any car at any store! Ford Kuga Suitable for all situations Click & Collect from any store with a 14-day money back guarantee!
Services
As a family business established for over 19 years, we pride ourselves on offering our Customers a friendly, helpful and hassle-free car buying experience, and complete peace of mind, with every purchase. At AvailableCar, we are a family owned and operated business of over 19 years.
Our family values are at the heart of our business, and since opening our first Store in 2002 in Castle Donington, our family business has grown to become one of England's largest and most successful used car retailers.
Our family values are at the heart of our business, and since opening our first Store in 2002 in Castle Donington, our family business has grown to become one of England's largest and most successful used car retailers.
At AvailableCar, our approach is unique. When you visit one of our Showrooms, you can expect a hassle-free browsing experience, with friendly and helpful Staff on hand should you need them. We don't sell cars to our Customers but help them to buy in a comfortable and relaxing environment. It's simple really, we want our Customers to be able to shop their way, at their leisure, with help when they need it!
At AvailableCar, our aim is to make the car buying process as easy and hassle-free as possible for our Customers. Shop the AvailableCar way, your way and shop instore or online using our convenient Click & Collect service. This flexible approach means you can complete as much or as little as you like online, or instore or a mixture of both!
We are a family business, and one of the UK's largest and most successful used car supermarkets. Established in 2002, we now have four Stores located in Castle Donington, Sutton-in-Ashfield, Cannock, and Leeds, West Yorkshire. Our people are great, really great, and as a rapidly expanding family business, we are always looking to add more great people to the AvailableCar family!
We want to help, and as quickly as possible, so whether you require assistance with a feature on your car, have experienced an after-sales issue, or would like a praise one of our team, our Customer Care team are on hand to assist you. We are proud to say we take notice of every single customer review and respond to each one personally.
Reviews (11)
Sarah Dickens
Jan 15, 2022
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Andy Wigley
Dec 21, 2021
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Another great experience at Available car today, took my nephew to buy his first car after passing his test last week. Terry made him feel really comfortable after seeing he was clearly nervous at the prospect of choosing and test driving his choices. Great customer service as always he talked us through every step and made sure we purchased a car to suit his needs without being pushy.
Cant wait to go back next week to collect the car.
Great job from everyone involved 👏🏻
Cant wait to go back next week to collect the car.
Great job from everyone involved 👏🏻
Mohammed Garti
Nov 25, 2021
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Absolutely rip-off and dishonest.
When you buy from them they give you a big smile and warm welcome, but when you return the vehicle and want to exercise you right under their 14 day money back guarantee they give you a big headache. They find any excuses not to accept the return of the vehicle and make you pay for any invisible dents or scratches that already existed when I bought the vehicle as a punishment. I had to pay £150 for a dent that was there when I purchased the vehicle
I had to wait over 4 weeks to get my full money back, they ignored my emails and phone calls and only issued a
When you buy from them they give you a big smile and warm welcome, but when you return the vehicle and want to exercise you right under their 14 day money back guarantee they give you a big headache. They find any excuses not to accept the return of the vehicle and make you pay for any invisible dents or scratches that already existed when I bought the vehicle as a punishment. I had to pay £150 for a dent that was there when I purchased the vehicle
I had to wait over 4 weeks to get my full money back, they ignored my emails and phone calls and only issued a
Matthew Stagg
Nov 23, 2021
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Not bad an experience overall, but they were adamant that £6,400 was the most they could give me in part-ex for my Astra, they refused to budge on the price, and now (after some minor work being done to it but not that much) it's for sale on their website at £9,499. They have not even got the advert correct, they've put cloth interior when it's leather, which makes me wonder how accurate their valuation was - was the valuation of £6,400 for the equivalent car with cloth interior? ...Probably.
Dean Thomas
Nov 18, 2021
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Well pleased with this place , had a few cars from here even the wife and even took my Dad to get his from here a few months back .
You can enjoy a free hot refreshments from the vending machine, whilst casually walking around looking in at least 95% of the cars , there’s no pressure to buy and if you like one you can take it or them for a test drive , with still no pressure to buy .
If you need help You go to them they don’t jump on you it’s window shopping the way us brits like to do it , if you get my drift ?
Fully enjoy going there 👍 relaxed friendly atmosphere.
You can enjoy a free hot refreshments from the vending machine, whilst casually walking around looking in at least 95% of the cars , there’s no pressure to buy and if you like one you can take it or them for a test drive , with still no pressure to buy .
If you need help You go to them they don’t jump on you it’s window shopping the way us brits like to do it , if you get my drift ?
Fully enjoy going there 👍 relaxed friendly atmosphere.
James Frearson
Nov 16, 2021
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Had an okay experience with AvailableCar. After numerous issues (one of which is still unresolved), we've finally come to a point where I am happy with the car. I've purchased a Nissan Qashqai 2015 from AvailableCar and ended up having going back and forward with it due to a sensor fault. AvailableCar failed to diagnose the issue properly which resulted in my grandad taking it to Bristol Street Motors Nissan Derby for a health check, where they found that the system was missing an update - an update which fixed the sensor fault that took AvailableCar weeks to attempt to fix. AvailableCar did reimburse
Asim Ali
Nov 07, 2021
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Possibly the worst experience I have ever had dealing with a car dealership.
Contacted regarding a car that was for sale within my desired budget, price and car details confirmed over the phone where I then proceeded to place a deposit on the car.
From then on it was all down hill, contacted on the Friday, where I was told the car had just come into stock so it would be the next Friday that it would be ready to collect. No communication or correspondence after that, where then the Price of the car was INCREASED BY £2,400 without my knowledge. So eventually 2 days before I was travelling down
Contacted regarding a car that was for sale within my desired budget, price and car details confirmed over the phone where I then proceeded to place a deposit on the car.
From then on it was all down hill, contacted on the Friday, where I was told the car had just come into stock so it would be the next Friday that it would be ready to collect. No communication or correspondence after that, where then the Price of the car was INCREASED BY £2,400 without my knowledge. So eventually 2 days before I was travelling down
Anne Cassidy
Oct 22, 2021
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Alexander J.
Sep 22, 2021
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Great service, great prices! Got a bargain after popping down on the off chance.
When collecting the car, there were a few small problems with getting round to speaking with someone, and it did take much longer than I would have expected, but I will put that down to it being a busy day
Overall though, a great, hassle free experience.
When collecting the car, there were a few small problems with getting round to speaking with someone, and it did take much longer than I would have expected, but I will put that down to it being a busy day
Overall though, a great, hassle free experience.
Amy Pickering
Sep 19, 2021
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Qype User Shadyc
Jan 31, 2010
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