From the simplest PC repairs to complex network projects, Hereford Computer Services (HCS) is your one-stop solution for a cost-effective and professional IT supply and support service. We have installed and support many computer systems in diverse business sectors and homes throughout Herefordshire, South Shropshire and Wales.
We also provide comprehensive ongoing support including regular health and system maintenance checks. We are able to solve your immediate IT needs and supply essential IT hardware when necessary. Our close relationship with distributors and manufacturers alike enable us to supply new and refurbished PCs, laptops, monitors - and more at competitive rates.
We also provide comprehensive ongoing support including regular health and system maintenance checks. We are able to solve your immediate IT needs and supply essential IT hardware when necessary. Our close relationship with distributors and manufacturers alike enable us to supply new and refurbished PCs, laptops, monitors - and more at competitive rates.
Services
The health and safety of our employees and clients is of utmost importance to HCS and following the guidance for social distancing we have decided that we will be accepting visits to our office by an appointment only arrangement. Please DO NOT turn up expecting to see someone as we will be offsite working remotely supporting our clients and attending the office by strict appointment.
Lately scammers are contacting more and more people claiming to be BT and suggesting that services will be disconnected in 24/48 hours. Some calls have been know to be automated and whilst other are live conversations, they are completely fake and are to be ignored. Implications: If you continue to use Windows 7 after support has ended, your PC will still work, but it may become more vulnerable to security risks and viruses.
Reviews (9)
Hifi Gear
May 06, 2021
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Fergus Donaldson
Nov 20, 2020
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Took almost 4 weeks to NOT fix a laptop and still charged...
Their website categorically states "No Fix, No Fee". If you replace parts, you should pay for those parts - but if you don't fix the problem, you should NOT charge labour.
Customer service is poor. I had to call every day for 2 weeks to see if parts had arrived and when I asked if they had chased the supplier- they said they hadn't but that was a good idea.
Just a very poor service all round...
Their website categorically states "No Fix, No Fee". If you replace parts, you should pay for those parts - but if you don't fix the problem, you should NOT charge labour.
Customer service is poor. I had to call every day for 2 weeks to see if parts had arrived and when I asked if they had chased the supplier- they said they hadn't but that was a good idea.
Just a very poor service all round...
Dave Cr
Sep 09, 2020
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Rachel Oakley
Aug 26, 2020
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John Bentley
Jul 17, 2020
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David Bradley
Nov 21, 2019
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Julian Syson
Sep 03, 2019
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John Harrington
Nov 07, 2018
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So useful to have a local company on call when needed, rather than a call centre abroad (no offence to foreign call centre workers but can't beat speaking to someone who can pop around later that day or week if the issue can't be resolved). Haydn, the boss, is polite, methodical and very clear about options and costs (which are reasonable and competitive) - he's always on hand and reduced my blood pressure on numerous occassions. Have always and will always recommend this company.
Amanda Martin
Sep 25, 2018
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My laptop was dying on me. Called Haydn at Hereford Computer Services and wow! what an amazing service. He diagnosed the problem straight away, gave me a price to fix it and fixed it within a couple of days. New hard drive, all my documents restored and my laptop is better than it was before. Super fast and more importantly reliable. I would recommend HCS to anyone. We will certainly be using them again. Thanks Haydn!
