Derby Express Couriers
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Derby Express Couriers
We are a proud member of APC Overnight delivering all your requirements for parcel shipment across the UK, Ireland and Offshore. We offer a wide range of international services working alongside Eastwest Cargo including European Road and Worldwide Air solutions. We work in partnership with Whistl which allows you to send your non-urgent mail all under one roof with your normal APC Overnight driver.

Working with TPN - THE Pallet Network allows us to provide overnight and economy solutions for pallet freight, whether this is business or residential - we can deliver. InPost has a national network of nearly 1,200 fully automated parcel lockers that are accessible 24/7. This way you don't need to wait in or queue for your package.
Services
Derby Express Couriers is a one-stop shop for any and all of your logistical requirements. With over 30 years of experience in the transport and haulage industry, we offer a full range of services to suit any of your needs.

Our commitment to technology, efficiency and customer service has ensured Derby Express Couriers has grown into one of the midland's largest transport companies, whilst maintaining our family values for a more bespoke experience.Working alongside our national delivery networks, APC and TPN, we offer flexible, tailored tariffs to suit every business need.
Reviews (9)
CurlyAlex
CurlyAlex
Dec 23, 2021
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Critical: Quality
Very bad customer service and very bad experience. I had to call another delivery service because I could not rely on these guys. I would not recommend them, even if they give their services for free. They should do bike deliver at most. Consider Uber eats.
Robert Newton
Robert Newton
Nov 25, 2021
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Have worked here. Yard very small, I would not recommend them try City Sprint in Birmingham or Calverton
Mark Hammond Merlin
Mark Hammond Merlin
Nov 24, 2021
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It's a joke , "you can't make it up" I left Nottingham to collect an un-attempted to deliver parcel , I went in my three quarter filled Peugeot partner s.w.b. van ? Apparently they didn't have any big enough vans that could carry a large heavy front lorry under valance .?.?. They was far from the truths ... All they had was MERCEDES SPRINTER'S AND
38 TONNER'S and some smirky cocky teenager telling me we don't have to load you your parcels in that stillage over there 👉 then the Indian lad said to his mate come on then let's load it for him , yea but yea... But nothing come on let's get him loaded
Gerald Newton
Gerald Newton
Oct 09, 2021
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There is a national shortage of hgv drivers. Look no further as Derby Express Couriers are an example of why. Drivers being pushed, bad planning, The Nottingham carrier has better vehicles
Nic Wood
Nic Wood
Oct 06, 2021
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Critical: Professionalism, Quality
Driver Very rude do not care about customers at all very unprofessional
Chip Chop
Chip Chop
Jun 06, 2021
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I am a local business , based at Trent Lock, I was waiting for my parcel yesterday ,the driver called me a couple of times but I couldn't answer straight away. So he drove off, I called him and he dismissively said that he would not turn back and he probably won't try again for a few days. I have had similar issues with this company before. This is a very bad service for me to be able to operate my business. The driver didn't even bother to try to find my premises, I suggest you get some decent staff.. I am still waiting for my parcel.
Wendy Worth
Wendy Worth
May 14, 2021
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Critical: Professionalism, Quality, Responsiveness
Only 1 star given as poor consumer service. Had 2 failed deliveries. Have called depot numerous times, but no answer. Have emailed them twice, still no reply. Will try to call depot tomorrow, fingers crossed I'll get an answer!!!
John Kobayashi
John Kobayashi
May 01, 2021
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Waited in all day for a parcel that never arrived. It was a Saturday, the only full day I get to see my boys. The app said my parcel was out for delivery at 08:23, but unlike other delivery companies there was… no time slot or countdown to delivery. Very poor service and communication. Ruined what is normally the best day of the week. Couldn't even take the kids in to the garden to play for fear of missing the delivery. Lockdown was better at least we go to go out for an hour.
Rachel Ball
Rachel Ball
Jan 12, 2021
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Derby Depot themselves excellent. Always someone friendly and helpful on the end of the phone and will sort out issues, update consignments for you with ease. It's the other APC network depots that can occasionally let the side down due to communication but all in all a great service for what you pay for.