At Hartington Heath we are dedicated to providing Luxury & Unique electrical products that will transform any Home, Business & Establishment around the world. We only supply the highest quality products that you can depend on. We pride ourselves on unparalleled customer service & after-sales care that will ensure that every customer completes their purchase with an absolute certainty and trust in Hartington Heath.
With ranges such as Touch Light switches and LED lights we would like to invite you to open your mind and your home to the technological enhancements that Hartington Heath has to offer. In a world surrounded by Touch products, why use traditional switches to operate your lights when the switch can simply sense your finger to turn on the lights.
With ranges such as Touch Light switches and LED lights we would like to invite you to open your mind and your home to the technological enhancements that Hartington Heath has to offer. In a world surrounded by Touch products, why use traditional switches to operate your lights when the switch can simply sense your finger to turn on the lights.
Services
We are the leading UK supplier Flexible LED Neon Strip Lights, Glass Smart Touch Light Switches, WIFI Dimmer Light Switches, USB Sockets, European Sockets, Wall Plug Sockets, LED Panel Recessed Lights & Commercial Lighting. We provide design, functionality & quality like never seen before. We offer Smart Home Lighting Solutions enabling you to control your home from your Phone, Tablet or even Alexa, Google & IFTTT Home from anywhere in the world.
If you have an enquiry regarding an existing order, faults, issues or sales please feel free to contact our Customer Service Team on +44 (0) 208 368 7970. Please use the following email addresses relating to your enquiry if you prefer to contact us via email or outside our telephone hours.
If your enquiry is related to an existing order please make sure that your order number is ready to hand for your enquiry to be dealt with as quickly as possible.We will always do our best to ensure all that purchase a product from Hartington Heath is fully satisfied with our products and services.
If your enquiry is related to an existing order please make sure that your order number is ready to hand for your enquiry to be dealt with as quickly as possible.We will always do our best to ensure all that purchase a product from Hartington Heath is fully satisfied with our products and services.
Reviews (6)
Aaron Rufus
Nov 30, 2021
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If I could give 0 stars I would. The only thing they seem to do well is respond to emails. I placed an order mid August, was told it was dispatched but never received anything. After emailing, I was told that the dispatch note was an error, the products weren't actually in stock and I'd have to wait 4-6 weeks and that they'll email me to keep me updated. 7/8 weeks went by, nothing, not even an email. Was told that it'd be another 8 weeks after getting in touch. 3 weeks go by so I ask if there's an update in case anything changed. I'm told that I'll now be waiting until the new year (this was in
Tristan McHardy
Nov 27, 2021
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I WOULD STRONGLY ADVISE YOU AVOID THIS COMPANY DUE TO IT'S BAD PRODUCTS AND BAD CUSTOMER SERVICE
I Spent a lot of money with these guys and got poor products and even worse customer service. The first I-Lumos 3 gang dimmable switch they sent did not work, the next one was not compatible with the remote control but the third one finally worked
On the initial order there was 1 16 button remote with no battery, one 4 button remote with a flat battery and one 4 button remote with no battery. Signs of wear and tear leads me to the conclusion that they had already been returned and resold
Every time
I Spent a lot of money with these guys and got poor products and even worse customer service. The first I-Lumos 3 gang dimmable switch they sent did not work, the next one was not compatible with the remote control but the third one finally worked
On the initial order there was 1 16 button remote with no battery, one 4 button remote with a flat battery and one 4 button remote with no battery. Signs of wear and tear leads me to the conclusion that they had already been returned and resold
Every time
Sofia Khan
Sep 17, 2021
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POOR is the only word i can use to describe the products and the service. Please avoid at all cost. Switches did not work - i was told that they occasionally receive faulty batches - i had to return as my electrician refused to sign off on these. Spotlights flicker and not all the same color - despite going in to the store in person on 2 occasions to try to resolve this is still outstanding. Very amateur customer service. In store visits ( what they call their showroom which is more a warehouse) involved waiting around for up to 2 hours on 2 occasions while staff went to the warehouse to get replacement
Florent Rubio
May 30, 2021
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We bought a neon strip light "I Lumos 15x25 m Dimmable LED" and the electric transformer literally exploded spraying, plastic box, sparks and a drop of molten metal across the room. The wall plug is now damaged and unusable.
Defective and dangerous products.
Edit: Still not received a replacement/refund after 2 weeks. Do not trust this company. I will edit this review when the company fixes the situation.
Edit 2: we received a replacement light about a month later. It didn't explode but it was defective again. This time one the blue channel of the RGB strip light was not working making all the
Defective and dangerous products.
Edit: Still not received a replacement/refund after 2 weeks. Do not trust this company. I will edit this review when the company fixes the situation.
Edit 2: we received a replacement light about a month later. It didn't explode but it was defective again. This time one the blue channel of the RGB strip light was not working making all the
Lorenzo Family
May 17, 2021
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James Field
Nov 05, 2020
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Do not use, I ordered over £200 + on arrival incorrect color. When i sent them back i was then redelivered the same package i sent. I then refused the package and then finally got a replacement order, upon receiving this order i found it was different switches and gangs required from my original order. I then had a replacement which never arrived. I had to push my electrition back twice cost £50 pound for re-booking at late notice. I then finally got my order where one was broken and did not connect. I was told i could have £30 pound as compensation when i spent over £150.00 in cancel decorators
