Key Lets
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Key Lets
No landlord can avoid Scotland's Housing Tribunal. Rent increases, property access, rent arrears, tenant actions against you all involve the Tribunal. Key-Lets support you, inform you and guide you. Rent arrears is one big hassle. Rent arrears and evictions bans are a nightmare. Getting your rent covered and legal costs paid is what makes Key-Lets Rent Guarantee Service.

With hundreds of legal changes to meet, evidence and paperwork to manage, great tenants to find - come to Key-Lets, a local letting agent to take away the uncertainties of being a landlord in Scotland today. In return we can bring order to your property management, protecting you from the penalties, fines and prosecutions facing other landlords at risk.
Services
Now choose one of the available slots for a Zoom call with me, or one of my staff, to discuss your report face to face, virtually. When you receive the report go online to the most popular web portals to see what is currently advertised and similar to your property - even if not in your immediate area.
Feel free to contact us at [email protected] or book a Zoom call with me using our online booking system. Our office number is still 01292 289289, but is only available for limited hours each week during the pandemic. Remember to include a mobile number if you are sending an email and I, or one of the team, will call you back.
This means you pay 10% per month and save 175 each time the tenancy changes in your first year. Security and stability are the twin goals driving our letting property management success over the decades since 1994. We absolutely understand our landlords want long term tenants, who pay their rent and respect the property as their home.
However, that reluctance radically reduced after 2017, when the Letting Agents Code of Practice became law. And now the Pandemic has forced landlords to look again at their letting agents and how they manage their properties. Key-Lets enquiries continue to rise from landlords seeking to move tenanted properties to a specialist letting agent.
Having an insurance policy to cover loss of rent when a tenant stops paying has been available to landlords for decades. Key-Lets have protected our landlords with rent guarantees for over 20 years. It simply gives landlords complete peace of mind when investing their hard-earned cash in Scotland's rental market.
Reviews (10)
Scott Miller
Scott Miller
Aug 19, 2021
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My wife & I had been tenants of KeyLets for the past 13 years. From day 1 they have been there for us, providing the link between us and the landlord. We enjoyed a great relationship with both parties and we were so sorry to hand the keys back and eventually move onto pastures new. The one thing that's stands out for me regarding KetLets is that they offer a personal service and they show they care. Thank you for all your help and advice over the last 13 years.
Lhyam Sumal
Lhyam Sumal
Jul 27, 2021
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Positive: Professionalism, Responsiveness
Very professional service with a highly knowledgeable team, that are courteous and friendly at all stages. The team are very helpful and can also give great advice. Have no hesitation in recommending to others.
Kelly Dickson
Kelly Dickson
Jun 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service, great advice, very helpful directing myself and family, much more personable than our last letting agent. 5 star rating
Drunken Begger
Drunken Begger
Mar 02, 2021
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Sent two msgs to them via Rightmove and nothing, checked a week later the flat I was after was still posted up so msged the company directly on their own website and still nothing. 4 weeks later flats still up on Rightmove and nothing back from them bit of a joke but if I was a landlord I would be raging a wee month no money but still having to pay these clowns? If I was LL I would take my business else where and as a renter I am doing just that.
Ryan Templeton
Ryan Templeton
Feb 13, 2021
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Enquired for both of the Smith St properties over the last 2 months and no one has got back to me. I gave some time as I understand working from home is difficult however I was informed by Carol or Cheryl (sorry couldn’t quite catch the lady’s name) that I would get a call to view however haven’t heard anything. I’ve been trying to find a place closer to my parents as they are very unwell so this is disappointing.
Harper Jules
Harper Jules
Nov 14, 2020
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I have called the office directly on a number of occasions with regards to a property I was interested in. I believe Tim the owner spoke to me on the first occasion and informed me I would get a call as he was organising viewings, nothing came of it. I then spoke with Debbie who wasn’t very helpful at all, I’d have been as well speaking with a dead dodo, it probably would have made more sense and spoke proper English! I have since spoke with a friend who has a property through Key-Let’s and if it wasn’t for the time of year, she would be out. She mentioned she has reported issues over the
Gio Bindo
Gio Bindo
Aug 04, 2020
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I have rented a property from key-Lets for more than 2 years. The initial renting process was smooth and professional, particularly the review of premises status, including additional items identified by me. At contract closure all was done rapidly, without ant bureaucratic fuss.
All in all a pleasant experience highly recommendable.
Tracey Siebenaler
Tracey Siebenaler
Jun 12, 2020
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Tim Debbie and the team have managed my properties for many years. They have always been professional, knowledgeable, especially Tim when it comes to contracts and legal matters, and extremely helpful. I have directed several friends who were looking for rental properties to keylets and all have reported back a positive, helpful experience. I cannot fault anyone on the team, their attentiveness and quick responses show nothing but professionalism. I would not hesitate to recommend keylets to any landlords or tenants seeking well managed accomodation. Thanks for your hard work guys
Danny Nisbet
Danny Nisbet
May 30, 2020
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I have worked with Key-Lets since 2004 and I have found them to be a very professional company representing both my interests as a landlord and the tenants interests when repair and maintenance is required. Keep up the good work.
Alan Caldwell
Alan Caldwell
May 16, 2020
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Positive: Professionalism, Responsiveness
I engaged the team to help understand a problem that a colleague was having with finding a suitable property to let. Tim was extremely helpful, pointed me in the right direction and gave great advice on how to navigate the external factors that were blocking her suitability as a tenant. Thank You Tim, Grace and team