Providing unrivalled - fully managed - Computer, IT, Networking and Telecoms services to Small and Medium businesses throughout the UK since 1998. If it's computer related, we can help. I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request.
More for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period. I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote. More working and numerous IT issues.
More for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period. I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote. More working and numerous IT issues.
Services
Alcom IT was formed by Buckinghamshire based husband and wife duo Abe & Karma in 1998. From day one our focus has been building a team who can provide safe and secure IT Services to small businesses. The team now offers a full suite of services from supply through to disposal. As well as ad-hoc projects like office moves and supplying new computers, we provide ongoing GDPR Compliant Managed IT Services.
At Alcom IT, we take pride in ensuring that our customers receive the highest level of support through our unrivalled Computer, IT, Networking and Telecoms services. We offer a vast range of services to small and medium businesses throughout the UK, ensuring that whatever your needs, Alcom IT has you covered.
Every one of our IT experts is trained to listen to your needs and business problems first. Once we fully understand the challenges you're trying to overcome, our team gets to work putting together a solution that is customised just for you. All businesses have unique requirements and challenges. When you engage an IT Consultant from Alcom IT you can rest assured we will manage those challenges on your behalf while meeting your requirements.
We provide a full Computer Repair service from diagnosis to parts supply, installation and repair. Or you we can visit you in our fully equipped vans and repair your computer onsite with you. We're here to help. Just tell us what's wrong with your PC and we'll advise you the fastest way to get it fixed.
We can help you join the millions of successful businesses who've harnessed the power of cloud computing technology. You'll be amazed at how we can transform your business and let you enjoy some of the many benefits of using these technologies. Here are just some of the benefits. Cloud Computing is 7 times more secure than running your own in-house servers because the suppliers invest far more than any small business can.
Reviews (14)
Tim Hudson
Nov 09, 2021
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Positive: Professionalism
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
Brin Dunsire
Oct 09, 2021
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Roger Bagley
Sep 08, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..
Rachel Rice
Mar 29, 2021
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I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote working and numerous IT issues. My immediate task was to assess all existing suppliers, processes and look for cost savings and service improvements.
We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency
We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency
David Jenkins
Dec 21, 2020
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Excellent polite, helpful, friendly & professional service starting with an online chat with Hilary to understand what services were available during Lockdown. Engineer Chris then collected my troublesome PC. Fixed quickly with updates showing on their Ticket system. I was back up & running which was particularly impressive considering the current, difficult times.
Michael Garvey
Jun 10, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
We have been working with Alcom for several months and have so far found them to be responsive, knowledgeable and very easy to deal with. At a time when IT has become much more important for most businesses, it feels like we are in safe hands.
We have been working with Alcom for several months and have so far found them to be responsive, knowledgeable and very easy to deal with. At a time when IT has become much more important for most businesses, it feels like we are in safe hands.
Georgious Andrews
Aug 16, 2019
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So I woke up this morning to find my website had been hacked and was no longer working, within a couple hours, Alcom had rung me back after my initial email and spent 2 hours reinstating my website. The most impressive part was the way they helped me install new software to prevent the hacker getting in again as well as ensuring we changed passwords and testing to ensure everything worked. I am so pleased that Alcom helped me do all this and let me concentrate on running my business.
Rosemary Symons
Apr 15, 2019
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Ali Almosawi
Apr 01, 2019
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Clive Morris
Jan 01, 2019
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One of the worst customer service experiences I have ever had. Installation of straightforward internet connection had to be completely redone by another supplier and equipment replaced after just 2 months. Still waiting on a refund previously agreed for equipment.
UPDATE FOLLOWING ALCOM RESPONSE 14th November 2018
Thank you for the refund for the equipment supplied which I have now received. According to your engineers the access point supplied was working properly. If this is the case the light now falls on the quality of the installation. You may have indeed sorted your processes going forward
UPDATE FOLLOWING ALCOM RESPONSE 14th November 2018
Thank you for the refund for the equipment supplied which I have now received. According to your engineers the access point supplied was working properly. If this is the case the light now falls on the quality of the installation. You may have indeed sorted your processes going forward
Andy Borrow
Dec 30, 2018
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Hi Abe, I just wanted to write to you to thank you and your team for the way you helped us out when we had problems with several days of power cuts. Being without phones and emails, is crippling for any business, so I really appreciated you sorting out an alternative workaround so quickly. Although our printers and machines did not work, at least we could email and make/take calls, so the outside world knew we were still here!
As with most things, when I.T is reliably working, it is easy to take for granted. So another big thank you for keeping our systems running and problem free. I always feel
As with most things, when I.T is reliably working, it is easy to take for granted. So another big thank you for keeping our systems running and problem free. I always feel
Gary Engelbrecht
Aug 14, 2018
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Not being a local Aylesbury resident - I urgently needed my laptop repaired and came across Alcom. Very professional, and the turnaround time was great. Very reasonable charges and honest in there billing and assessment. I highly recommend thre services. I dont often write reviews but these guys deserve one.
Sophie Honeybelle
Jan 04, 2018
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J. & S. Plumbing & Heating
Sep 28, 2017
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I would just like to say a massive thank you to the Alcom team. From start to Finish they listened to what I wanted from a website and now it has grown from strength to strength. Last week we won an award for online business of the year thanks to the great online booking system that Alcom created for us. There was a lot of teething issues getting the online booking to work with google but Alcom worked extremely hard to get every issue sorted for us. Thank you Alcom.
