Black Bear IT Solutions provides you and your company with managed support for your entire IT infrastructure. No fuss, forward thinking, fast IT Support, getting the most for you and your business IT Needs. Our IT engineers are on call 24/7 365 days a year - ensuring that all your calls and queries are answered.
At Black Bear IT our servers are designed and owned by us, allowing us to offer bespoke flexible IT options to suit your needs. We don't expect you to fit in a box, we build it to fit you! The environment where we work is constantly on the move, we offer IT solutions that can ensure where you are isn't a barrier to you working.
At Black Bear IT our servers are designed and owned by us, allowing us to offer bespoke flexible IT options to suit your needs. We don't expect you to fit in a box, we build it to fit you! The environment where we work is constantly on the move, we offer IT solutions that can ensure where you are isn't a barrier to you working.
Services
In the beginning we supported home users and small businesses, as well as supplying schools across Lancaster. In 2005 we were awarded the "Acer Point Partner of the year" and won this again in 2007 and 2010, proving we were the top independent partner in the UK. In 2008 we realised that our shop could not support the larger businesses requirements so we purchased ISSO technologies, a business support company, and Black Box Business began.
Black Bear IT Solutions has been supporting businesses since 1996, over that time we have moved from a traditional reactive IT service to proactive monitoring and system management. This means we know if your PC is for example over-heating, a hard drive is failing, viruses or ransomware is on your system before you do and more importantly before it stops you working.
In an always connected world our businesses cannot survive unless if their IT systems only work in the office. We want to be able to work from home, to work on the move and as our businesses grow work from multiple sites. The only way to achieve this is by having business systems in the cloud, Microsoft and Google offer this, but only if you meet their "norms" which few businesses do.
Black Bear IT Solutions has been providing VOIP/SIP solutions to businesses across the North West, from as small as 5 users up to over 1000 our software is tested to work in all environments. Our VOIP PBXs are powered by 3CX and Gamma to provide crystal clear calls from user friendly systems, via desk or cordless phones, app based Android & iOS or PC based phones.
As businesses grow and staff members change so your IT becomes more complex and often over complicated. Black Bear IT Solutions engineers have decades of experience auditing businesses IT systems. As well as getting a better understand of your businesses IT setup we often find hardware that isn't needed and/or hardware that is "damaging" the performance of your systems.
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