Voted 2018's best online letting agent at the ESTAS. A five star lettings experience with professionally qualified staff, on hand 7 days a week. URBAN are more than an online letting agent. All our customers benefit from a full estate agency service, backed by five star customer service and professional qualified staff to find the right tenant for your property.

Unlike a traditional letting agents, our team are available 7 days a week. URBAN advertise your property on the UK's largest property websites such as Rightmove and Zoopla. URBAN have been fantastic; reliable, organised, quick to respond, always on the end of a phone (even at weekends) etc. The whole process has been pretty seamless.

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Online estate agency evolved from the simple idea that, with websites such as Rightmove and Zoopla, the need for expensive high street locations to effectively showcase a property for sale or let was redundant. Marketing on Rightmove, Zoopla and Primelocation is a must for all estate agents and forms the backbone of any agency service.

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Voted 2018's best online letting agent at the ESTAS.A five star lettings experience with professionally qualified staff, on hand 7 days a week. We'll handle all the enquiries and pass them onto you via text and email. You book and carry out the viewing. Importantly, the person who really needs to meet the potential occupant of your valuable property - is you.

Reviews (4)

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Dreya Stallard

Sep 18, 2020

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It’s unbelievable to think that these people are actually here to rent out or sell properties, they never answer the phone & even when they do they are absolutely useless at helping out, worst customer service ever.

Jodie Mugridge

Sep 03, 2020

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Disgraceful customer service. I rang up over 8 times no answer. I've emailed 5 times and no response. So now I've missed out in renting a property that I was looking forward to viewing and living in. Waste of time.

Leigh Carrick-Moore

Jul 20, 2020

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Called about 15 times. They never answer the phone. Why do landlords list with them if tenants can't get thru? They don't answer the phone either.

Shaun Bradley

Dec 25, 2018

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Terrible customer service. Impossible to contact anyone to arrange a viewing, either by phone or email. They are then looking to charge £140 as a finders fee for the property. Obviously being used by landlords looking to save a bit of money (which is worrying for someone looking to rent off the landlord).

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