Everyday we help people to make their lives just that little bit easier. Whether that's with a fast, reliable laptop repair, right up to fixing bad wifi connections at home. We work closely with everyone we support to make sure that every plan we make is as effective as it can be. Technology is always moving and keeping everything in sync can be difficult at times.

Our services looks at every point of your system, ensuring good service across all your devices. Take a look at our services page for more information. We all know how important staying online is today, with the added financial and production pressures of running a business getting the right IT support is vital.

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Services

Data Recovery Report

We like to keep things simple and fair. Our data recovery service is designed to ensure that we get the best chance of getting all your data back. Most importantly, if we don't, we wont charge you a single penny. To give us the best chance in retrieving your data, send it over to us as soon as possible.

Laptop & PC Repairs Report

Do you need a priority repair? Call today and let our engineers know that you need the Priority service and we will do the rest. Why spend hundreds, or even thousands of pounds replacing a computer or laptop if it could be repaired. Don't go through the stress of transferring your data, software and settings when all you could need is a quick repair.

Tech Store Report

So we all know walking into a PC shop can be a little daunting with all the options available to us. Well fear no more, we walk you through the process step by step to ensure you get the right laptop or computer for you. By listening to what you use the PC for, we can offer you a computer that fits your needs.

WiFi Repair Report

Trying to understand the jargon we hear can be very difficult. Why not give Herts IT Service a call and let our team listen to your WiFi requirements, then give you a jargon free solution. We can make a home visit to survey your current setup, plan a solution to your problem and install any new equipment you need.

Reviews (18)

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Thomas Brett

Jun 14, 2021

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Mike and Dan did a fantastic job overhauling our home network. Mike offered brilliant guidance as to how to set things up and Dan worked tirelessly to hook it all together. Was a pleasure to have them with us and we've now got a fantastic UniFi setup that means no more WiFi issues! Thank you!

Philip Pateman

Apr 23, 2021

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A brilliant job by Herts IT. Sorted all my email and website issues and very good value for it. Highly recommended

Andrew Fleming

Nov 10, 2020

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When my MacBook died, I called Herts IT and within 24 hours I had a fully functioning laptop again. They were extremely helpful on the phone, I was able to drop the machine off straight away and within 5 hours they had performed a diagnostic, identified the issue, suggested a solution and given me a reasonable quote. The work went ahead immediately and I collected it the next day.
Really friendly service and very affordable. Mike was super-helpful and I couldn't have been happier. I would have no hesitation in recommending these guys. They'll be my go-to for any IT issues from now on.

Jonathan Burge

Sep 27, 2020

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Positive: Professionalism, Responsiveness
I have known Michael since he started. He is a nice guy who know what he is doing when working on your PC's. he is always my first port of call when we have IT issues. Fully recommend him.

Lorraine Marshall

Aug 22, 2020

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Mike at Herts IT has done a great job in upgrading my business IT hardware, software and overall set up.
He was very efficient and reliable and has improved my business set up immensely.
I will definitely use Herts IT again for any future IT issues.

Athanasios Zafiriu

Aug 16, 2020

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Positive: Professionalism, Quality, Responsiveness, Value
Mike and his team performed few tasks for us. They were very responsive, friendly and completed the jobs in a professional manner. Very satisfied from their services, will use them again.

Mike Pengelly

Jul 23, 2020

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Responsive, helpful, personable and resolved all issues quickly. Would recommend without hesitation.

Jane Ashwell-Carter

Apr 20, 2020

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Definitely recommend! Fixed my iphone8 screen over a weekend when I was quite desperate (work phone). So helpful, kept me updated all the while, phone works better now than I think it did when new!

Ian Fraser

Oct 31, 2019

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Contacted Hets IT and spoke to Michael about speeding up our quite old computer as it was running very slowly. Michael came to our house and we told him we were thinking of buying a new computer or should we get ours upgraded. Michael explained the options and we went for the option for him to upgrade ours. So glad we did ax it is running… perfectly now. He saved us a lot of money. Thank you Michael for all your advice and help. Much appreciated. If anyone else has a computer problem then please contact this company . Very reliable. Ian and Vanessa Fraser.

Gill Cox

Jun 25, 2019

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Michael worked tirelessly to update our computer system and he has got it to work much more efficiently. This was no easy project. He is always willing to help and he always follows up on outstanding tasks. He is a pleasure to work with and I would thoroughly recommend him.

Elliott Taylor

Apr 02, 2019

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Michael has helped me a number of times over the years with various IT equipment. Couldn’t recommend enough👍🏽

Carol Kingsbury

Jan 07, 2019

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Fantastic service again from Michael! Never makes me feel an idiot when I’m unsure of things, always helpful and nothing is too much of a problem for him! Thanks again!

Bradley Solomon

Jul 23, 2018

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Mike and his team were great. After some impossible conversations with BT about a second line for an office Mike came round surveyed the property and within 24 hours the quote had arrived and within the work had been completed. Excellent workmanship, non intrusive and helpful. Would highly recommend

Neil Wooding

Jan 09, 2018

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Excellent service and second to none in the constant feedback and support that Herts IT offered me. I really appreciated the attention to detail.

Bayo Fisher

Dec 19, 2017

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Great experience! I sent in a relatively new hp laptop just past its warranty period during the last Christmas period (think the last working day before xmas). Was certain it was going to take some time for Herts IT services to have it fixed.
Turnaround time was very quick and the laptop was fixed as good as new at a very reasonable cost. I'll recommend this company giving it a conservative 4 and a half star rating.
Bayo.

Cameron Howett

Nov 11, 2016

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My Laptop was deemed unrepairable by another company so I turned to Herts IT Service Ltd. and they worked especially hard to repair my Laptop. They were very efficient and informative throughout the repair stage and returned it to full working order. I would highly recommend their service to anyone and would continue to use their services again if need be.
They were a great help!!
Cam

Thomas Scott

Nov 03, 2016

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My PC basically died on me and I thought I had lost all my files. I contacted Mike who collected it from my door within a couple of days and returned my PC a few days later in perfect working order and in exactly the same way it was prior to the fault. Great service and very reasonable pricing too. Totally recommended.

Emma Mutty

Oct 19, 2016

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Fantastic service!! Rang Michael up and that afternoon he was at my house picking up my laptop. Super speedy repair and reasonable price and very personable service - they even dropped my laptop back for me at at time that suited me! Would definitely recommend them and the guarantee is a definite bonus! 10/10 service.