Ashwick Claims Services
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Ashwick Claims Services
As independent Loss Adjusters we cover every aspect of the claims handling process from instruction to settlement and recovery. We are committed to providing a Prompt, Professional and Personal Service to our Principals and their Policyholders in order to ensure a fair and accurate assessment of every claim.

If you are an Insurer and would like to find out more about how we could help your business please visit our "For Insurers" page. If you are a Claimant and want to know what role we play in the handling of your claim please visit our "For Claimants" page.
Services
Established in 1999, Ashwick Claims Services provides Loss Adjusting and Claims Handling services to the Caravan and Leisure Homes Insurance Industry. The Directors and owners of Ashwick each have over 24 years of Industry and/or Customer Service experience and are proud to include several of the major Caravan & Leisure Home Insurance Providers amongst their partners.
Ashwick Claims Services Ltd is an independent Claims Handling and Loss Adjusting company specialising in Caravan and Leisure Home insurance claims. Your Insurer may appoint us to handle your claim at any stage in its progress through to settlement.

We have compiled a list of Frequently Asked Questions that might help you to better understand our role and of course you are welcome to call us if you would like to discuss any aspect of the claim that we are working on for you.
As independent Loss Adjusters we acknowledge, respect and value the trust that you place in us when we handle claims on your behalf. We have over 20 years of experience in providing this service to the Caravan and Leisure Home Insurance Industry.

In that time we have established a wealth of knowledge and a trusted network of engineers and salvage agents throughout the UK, Ireland and Europe to ensure that we provide a prompt, professional and personal service in a way that is cost effective for your business and seamless to your customers.
We cover every aspect of the claims handling process from instruction to settlement and recovery. Salvage & disposal management through a trusted network of salvage specialists to minimise the loss. Proven and effective claims handling processes and resources to deliver reliable assessments in the shortest time.
What are loss adjusters? Loss adjusters are independent of insurance companies but are instructed and paid by them. Their role is to investigate a claim, check that it is covered by the Policy, and subject to the instruction and / or final approval of the insurance company to conclude settlement with the claimant.
Reviews (4)
David Oliver
David Oliver
Jan 27, 2022
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My Caravan was damaged in Storm Arwen 8 weeks ago. Ashwicks were appointed to deal with the claim. I have received no updates from Ashwicks and have had to chase Ashwicks and a 3rd party loss adjuster for information. However despite my efforts there has been no progress other than to say the van is repairable. They have not had estimates and have not taken any further action to mitigate the damage so the van is now riddled with damp. The customer journey is key to good service and I can honestly say this is by far the worst customer experience I have had the misfortune to have received. My referral
Graham O'Nions
Graham O'Nions
Dec 13, 2021
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With help getting back into to job hunting and hopefully a new career in the new year .helpful stuff
Ann Rennison
Ann Rennison
Mar 14, 2021
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Ashwick has dealt with my claim quickly and been very helpful and efficient. Trevor who dealt with my caravan flood has been very responsive and has been excellent in putting my mind at rest as I found the whole flood very stressful
Radgiejonn Simpson
Radgiejonn Simpson
Aug 25, 2019
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Probably the rudest ignorant people I've dealt with in my life a Mr Trevor b Jones and an ignorant female assistant sat right next to him screening his calls, after serving many years in the army, I cant ever remember even a Sargent major speaking to me that way,
I helped settle a claim for a 72 year old man who received a stolen caravan from me, I paid ashwick £1500 to settle a claim as I had originally bought the caravan not realizing it was a stolen caravan,
Now I'm trying to get help and information to retrieve the £1500 from the person I originally bought it from,
And they are very rude