Direct Car Excess Insurance aims to provide excellent customer service, providing a range of cover to suit all car rental insurance needs. You can be confident in choosing us to insure your car hire. We recognise the value in the Financial Conduct Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service.
Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business. We have provided a range of car hire excess insurance products and you can now choose the cover that's right for you. We offer both Single Trip and Annual Multi-Trip excess insurance with a choice of policies covering destinations worldwide.
Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business. We have provided a range of car hire excess insurance products and you can now choose the cover that's right for you. We offer both Single Trip and Annual Multi-Trip excess insurance with a choice of policies covering destinations worldwide.
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When you hire a car in Europe the rental company usually covers the car against loss or damage, however you may still have a large excess to pay if the car is damaged or stolen whilst in your possession. The excess amount charged by hire companies varies but is often in excess of around 1,000 to 2,000.
Where possible, please ensure that you send all Original Documentation in support of your claim with your claim form. 6. Invoices, receipts or other documents which confirm the amount paid to the rental company in respect of accident, damage, loss, towing charges or misfuelling. 7. A copy of the credit or debit card statement showing the payment to the rental company for which you are looking to claim.
When you hire a car, the rental price will usually include insurance which covers you for accidents (Collision Damage Waiver/CDW) and theft (Loss Damage Waiver/LDW). If the worse should happen, you will be required to pay a portion of the costs to the car rental company, the excess. Such costs can run into thousands of pounds.
The FCO website offers straightforward travel advice, top tips and up to date country information to help you plan your holiday. Make copies of important travel documents and/or store them online using a secure data storage site. Don't travel without insurance, make sure it covers you for any activities you are likely to undertake such as extreme or water sports.
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