From our humble origins back in the 1970s, we have steadily grown into becoming the region's leading gas service provide, currently offering comprehensive cost-efficient services to over 6,000 properties in Shropshire alone. In almost forty years, we have added a variety of complimentary services to our portfolio, such as fireplaces, stoves, oil, drainage and electrical work.
Shropshire Gas was founded by Malcolm Carter in 1979, based near Market Drayton. The company was the first in the region to rival British Gas, and to develop 'Service Care', a central heating and boiler breakdown insurance cover plan. During our early years we took and responded to 400 service calls.
Shropshire Gas was founded by Malcolm Carter in 1979, based near Market Drayton. The company was the first in the region to rival British Gas, and to develop 'Service Care', a central heating and boiler breakdown insurance cover plan. During our early years we took and responded to 400 service calls.
Services
YOUR INFORMATION: Shropshire Gas Ltd collects personal information when you register with us or place an order for products or services. We will use this information to provide the products and services requested, maintain warranty records and, if you agree, to send you marketing information. Shropshire Gas Ltd will not share your information for marketing purposes with other companies.
We offer comprehensive, cost-efficient services to over 6,000 properties in Shropshire. They're all getting the benefits of our cover plans and, with just one phone call, you could join them. That's a complete Service Care Cover Plan for just 16.25 a month. A breakdown could easily cost you 400 if you need a new part like a heat exchanger.
We provide gas services with an uncompromised level of integrity and transparency. Our prices are on average 500 lower than British Gas, and we run a price promise scheme where we'll beat always try to beat our competitors' prices. Social housing is mostly used by the financially vulnerable, which is why low cost gas services are so important to us.
Being a landlord can already be expensive, so you need to choose the right gas service company. Our mix of outstanding service and low cost is ideal for landlords and their property agents. We'll take care of everything for you. It's one thing to have a problem with your own central heating or your gas boiler.
That's a complete Service Care Cover Plan for just 16.25 a month. A breakdown could easily cost you 400 if you need a new part like a heat exchanger. A new radiator could run you 180. They could cost you this much, but our boiler cover means they won't. Not only that, our cover plan will mean regular servicing for your boiler, ensuring that it's actually running economically and safely.
Reviews (12)
Judy Cooper
Dec 23, 2021
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Alex Morrison
Dec 13, 2021
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*UPDATE*
I was contacted by Shropshire Gas and was offered a next day (Saturday 4th December 2021) morning appointed and half price off the boiler service as a gesture of goodwill. I accepted and everything has been completed. Thank you Shropshire Gas for sorting the issue, applying a discount for the hassle and not making me wait another 3 weeks.
*ORIGINAL - 1 STAR REVIEW*
Booked a boiler service appointment on 17th November 2021 for the 2nd December 2021 (closest time I could book due to their availability). I was told the engineer will arrive between 13:00 - 17:00, I was in all day as I was
I was contacted by Shropshire Gas and was offered a next day (Saturday 4th December 2021) morning appointed and half price off the boiler service as a gesture of goodwill. I accepted and everything has been completed. Thank you Shropshire Gas for sorting the issue, applying a discount for the hassle and not making me wait another 3 weeks.
*ORIGINAL - 1 STAR REVIEW*
Booked a boiler service appointment on 17th November 2021 for the 2nd December 2021 (closest time I could book due to their availability). I was told the engineer will arrive between 13:00 - 17:00, I was in all day as I was
Steven Jenkins
Nov 14, 2021
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Invalidated warranty problem. Shropshire Gas fitted our boiler a couple of years ago, and we had a service plan with them for them to service the boiler annually. Due to COVID, the annual service in 2020 was postponed and then there was a mixup and it wasn't rescheduled. I contacted them this year to arrange a service, I wasn't claiming any warranty repairs. I was told that the warranty is now invalid anyway, due to me not having the boiler serviced. There was no prior communication from Shropshire Gas to rearrange the service in 2020, and I asked to speak to a manager. I was told that there wasn
Ed Pritchard
Sep 08, 2021
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Just had a new boiler installed/conversion, from getting a quote 4 months ago and booking it in just before winter sets in (my choice to wait 4 months as had just purchased my house) the whole process was… faultless the manager come out to quote and was very knowledgeable. I had my quote later that day for 2 different boilers to compare.
My engineer Chris was great throughout the install, I was really worried it was going to make a mess of my house lifting floorboards etc but none of that was necessary. He answered any questions I had, cracked on with the job without and hassle and did an
My engineer Chris was great throughout the install, I was really worried it was going to make a mess of my house lifting floorboards etc but none of that was necessary. He answered any questions I had, cracked on with the job without and hassle and did an
John Hall
Jun 11, 2021
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Shropshire Gas fitted a new boiler and radiators at our property and did a fantastic job from start to finish and were so easy to deal with. We would not hesitate to use Jim and his team again whenever we need assistance.
Services: Heating system repair, Heating maintenance, Heating system installation
Services: Heating system repair, Heating maintenance, Heating system installation
Dianne Dawson
May 14, 2021
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Christopher David Lewis
Mar 10, 2021
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Sue Harris
Feb 17, 2021
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I can't speak highly enough about Shropshire Gas. I was impressed with the speed with which a call out was handled about three weeks ago and the excellent phone and email communication with Laura so I signed up for their cover plan - about the same price as British Gas's lowest basic plan but much better cover. Within a week it was clear the… original problem hadn't been fixed and over the past 10 days Jim has been here three times: listened to what I had to say and spent time trying to identify the problem and did temporary fix, arrived two days later with the necessary part, when I had
Jane Wareham
Oct 19, 2020
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My poor elderly and recently widowed mum has had no heating since September! She had no hot water until last week (3 weeks unable to shower or wash clothing) Shropshire Gas have been out 4 times and kept fitting different parts with no success. Mum told today that there’s a blockage and they need to charge her an additional £495 and don’t know when… they can do the job. Disgusted in the very poor service. 4 different engineers who don’t seem to know what they are doing. Are they qualified? I asked to speak to customer services but they don’t have any such person
Ga Pons
Oct 02, 2020
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Mike Povall
Aug 24, 2020
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We have recently had our boiler which we were looking to replace next year fail unexpectedly. Shropshire Gas initially came out on the basis of a repair but taking everything into consideration we asked them to quote for a new boiler. They were here the next morning to survey, we had the quote that afternoon, and the new boiler fitted next day. Fantastic service.
James Bennett
Aug 12, 2020
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Superb service from Shropshire gas. It was my first time in using their services, and I was not disappointed. The engineer was polite and explained everything in great detail. He also adhered to covid 19 precautions.
I am already in the process of ordering a wireless thermostat from these guys.
Thanks to all at Shropshire gas. Definitely 5 stars
I am already in the process of ordering a wireless thermostat from these guys.
Thanks to all at Shropshire gas. Definitely 5 stars
