First Step
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First Step
Jules proudly says: "I decided that this company would be a step above other agencies from the start.". Our success is based on discretion, trust and the fact that we have intimate knowledge of the properties and of the area we sell within. This is why we are so delighted that this philosophy has been carried forward to the present day.

We don't think there is a competitor in the area to rival the marketing materials or service First Step provides today. It is no wonder others are trying to copy our adverts, mailers, photography and branding styles - a serious form of flattery! First Step started over 10 years ago with our fresh new personable approach to the Estate Agency industry.
Services
First Step are a highly successful sales and lettings agency with an extensive portfolio in the surrounding areas. Marketed from our head office at Waterloo Farm Arlesey. Our services include both residential, land and new home sales, long and short-term lettings and serviced accommodation, property management and valuations.
The First Step team are based in Bedfordshire and have lived and worked in the area for over 30 years. We all have strong links, local facility knowledge and a great insight of the surrounding counties. We believe our honest and professional approach to property, which is clearly shown in our Testimonials, has helped many of our sellers and purchasers to a relatively stress free journey to their new homes.
Buying and selling a property is probably the biggest financial and legal undertaking most of us will ever do. First Step ensure this process is kept simple by using common sense whilst dealing head on with any challenges that may arise and always keeping you informed. A conveyancing solicitor is required when buying or selling a property, it is key that you leave this important job in the hands of a legal professional.
First Step's helpful guide to selling your home and moving, with a handy check list at the end. What is true for everyone in your position is that they now have some big decisions to make, all of which can affect the move. There is a long procession of links in the chain of events to get you to your end result - your new home!
We offer National and Worldwide coverage via a range of key property portals including On the Market, Rightmove, Zoopla and Primelocation. Advertising on all major online portals Rightmove, Zoopla, Prime Location and On The Market, Facebook & Market Place. Referencing for up to two tenants (ID checks, right to rent check, financial credit checks, employment and previous landlord references).
Reviews (18)
Jeannette Hammell
Jeannette Hammell
Dec 20, 2021
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We had a really positive experience working with Jules and her team at First Step.We had used First Step to manage our property as a rental and had always been happy with their service, so naturally wanted to use them to sell our property. Living in America now presented a few challenges, as well as a 7 time hour difference. However the team at First Step communicated every step of the way and made the whole process as stress free as possible. We would highly recommend.
Jeannette Hammell
Jeannette Hammell
Dec 20, 2021
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We had a really positive experience working with Jules and her team at First Step.We had used First Step to manage our property as a rental and had always been happy with their service, so naturally wanted to use them to sell our property. Living in America now presented a few challenges, as well as a 7 time hour difference. However the team at First Step communicated every step of the way and made the whole process as stress free as possible. We would highly recommend.
Alexandra James
Alexandra James
Nov 29, 2021
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First Step have always been very responsive, sensitive and supportive of my parents since they moved into their home over 5 years ago. Each member of staff that we communicated with has been professional, polite and helpful. We particularly found the staff sympathetic to my mothers needs when she became a widow and especially during lockdown when they took the time to call on her to see if she needed anything.
After being diagnosed with Alzheimer’s last year, and needing to relocate into a retirement home to be closer to family, First Step really did everything they could to ensure that her
Alexandra James
Alexandra James
Nov 29, 2021
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First Step have always been very responsive, sensitive and supportive of my parents since they moved into their home over 5 years ago. Each member of staff that we communicated with has been professional, polite and helpful. We particularly found the staff sympathetic to my mothers needs when she became a widow and especially during lockdown when they took the time to call on her to see if she needed anything.
After being diagnosed with Alzheimer’s last year, and needing to relocate into a retirement home to be closer to family, First Step really did everything they could to ensure that her
Shane Ramsey
Shane Ramsey
Nov 27, 2021
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Was amazing service by Claudia at first step! Was my very first time buying a property and having them help me loads from answering silly questions to checking everything is going smoothly with all parties put me at ease a great deal! Never had any issues contacting them via email or phone and if I ever didn't get through someone always got back to me. Thank you guys so much for your support, 10/10 from me.
Shane Ramsey
Shane Ramsey
Nov 27, 2021
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Was amazing service by Claudia at first step! Was my very first time buying a property and having them help me loads from answering silly questions to checking everything is going smoothly with all parties put me at ease a great deal! Never had any issues contacting them via email or phone and if I ever didn't get through someone always got back to me. Thank you guys so much for your support, 10/10 from me.
Michelle Mh
Michelle Mh
Oct 17, 2021
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First step were great from start to finish.
Jules was very helpful with the purchase and was very flexible with us viewing the property we were interested in at the start.
Jemma was professional, honest and kept us in the loop as to what was happening at all times!
Highly recommend First Step!
Michelle Mh
Michelle Mh
Oct 17, 2021
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First step were great from start to finish.
Jules was very helpful with the purchase and was very flexible with us viewing the property we were interested in at the start.
Jemma was professional, honest and kept us in the loop as to what was happening at all times!
Highly recommend First Step!
Carly Fletcher
Carly Fletcher
Aug 17, 2021
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Positive: Professionalism, Responsiveness
We used first step to sell our home, they were extremely helpful, Nothing was ever too much trouble with them . Jemma and tasha went above and beyond to help me get matters sorted quickly.
Carly Fletcher
Carly Fletcher
Aug 17, 2021
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Positive: Professionalism, Responsiveness
We used first step to sell our home, they were extremely helpful, Nothing was ever too much trouble with them . Jemma and tasha went above and beyond to help me get matters sorted quickly.
Kayleigh Chester
Kayleigh Chester
Jul 24, 2021
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We recently purchased a property through First Step and were impressed with the service they provide. From booking a viewing through to completion, the team at First Step were friendly. Jemma deserves a shout out for being so efficient. She was liaising with our solicitors and our sellers’ solicitors daily, and then able to update us on how the chain was looking and how the process was going. We feel Jemma was one of the reasons we were able to complete before the end of June and we are very grateful!
Kayleigh Chester
Kayleigh Chester
Jul 24, 2021
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We recently purchased a property through First Step and were impressed with the service they provide. From booking a viewing through to completion, the team at First Step were friendly. Jemma deserves a shout out for being so efficient. She was liaising with our solicitors and our sellers’ solicitors daily, and then able to update us on how the chain was looking and how the process was going. We feel Jemma was one of the reasons we were able to complete before the end of June and we are very grateful!
Claire Parker
Claire Parker
Jun 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Gaye and everyone at First Step have been incredibly helpful during the rental process. They have made everything run smoothly keeping us updated the whole way. We are very happy in our new home and would recommend First Step to anyone wanting to rent a property.
Claire Parker
Claire Parker
Jun 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Gaye and everyone at First Step have been incredibly helpful during the rental process. They have made everything run smoothly keeping us updated the whole way. We are very happy in our new home and would recommend First Step to anyone wanting to rent a property.
Mai Li
Mai Li
Apr 13, 2021
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We have used First Step for both sales and rentals of our properties. Their service is second to none, the team is professional, genuine but with a personal touch. We were kept informed throughout the whole process, their attention to detail is what makes them stand out. We highly recommend them and would not hesitate to use them again in the future.
Mai Li
Mai Li
Apr 13, 2021
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We have used First Step for both sales and rentals of our properties. Their service is second to none, the team is professional, genuine but with a personal touch. We were kept informed throughout the whole process, their attention to detail is what makes them stand out. We highly recommend them and would not hesitate to use them again in the future.
Phil Pateman
Phil Pateman
Feb 20, 2021
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I thoroughly recommend First Step. The attention to detail is spot on. They go that extra mile to resolve those issues that block the chain which we all suffer from. Ensure to the best of their ability milestones are met for everyone to move as seamlessly as possible. Our extended family have used them on several occasions and they are second to none locally.
Phil Pateman
Phil Pateman
Feb 20, 2021
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I thoroughly recommend First Step. The attention to detail is spot on. They go that extra mile to resolve those issues that block the chain which we all suffer from. Ensure to the best of their ability milestones are met for everyone to move as seamlessly as possible. Our extended family have used them on several occasions and they are second to none locally.