Bank House Property
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Bank House Property
Established in 1994 as a specialist Residential Lettings Agency. Bank House is delighted to provide a complete service to our clients. Covering the Deal, Walmer, Kingsdown, St Margaret's, Dover, Folkestone, Thanet and Sandwich areas, we pride ourselves on our friendly, efficient service and professional dedicated staff.

Whether you are buying, selling, letting or renting a property we will do our very best to ensure the experience is a straightforward as possible, and this is reflected in our high level of return business, personal recommendations and managed property portfolio. Our office in based on the sea front in the heart of Walmer with our window proving a magnet for passers-by.
Services
If a problem occurs during your tenancy, it's important to know who's responsibility for what. Take good care of the property to avoid any preventable issues. For example, turn off the water if you'll be away from the property during the colder months. It's your responsibility to keep the property clean and tidy.
Equivalent to one weeks rent - This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to Rent check provide materially significant false or misleading information or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Reviews (9)
Mark Ridyard
Mark Ridyard
Oct 29, 2021
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Very difficult to get work complete. Been waiting for 1 job over 1 year.
Daniel Glasgow
Daniel Glasgow
Oct 25, 2020
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Always friendly and happy to help no matter the issue will do all they can to help. Will look to use again in the future
George Carroll
George Carroll
Dec 07, 2019
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Excellent customer service with the property I rented from them. Chloe is always incredibly helpful, along with everyone there, and sort issues out as quickly as they can. Couldn't recommend them highly enough.
Jackie Twaites
Jackie Twaites
Oct 02, 2019
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Great customer service and support when we rented recently. Chloe has been really helpful and patient. Would happily recommend.
Mark Gregory
Mark Gregory
Dec 23, 2018
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We were very fortunate to rent a property from Bank House.
Unlike other estate agents, they couldn't have been more helpful making the transition from the initial viewing to moving in.
A cheerful and professional group that made our search a pleasure.
I recommend Bank House to anyone looking for a home.
Clare Coe
Clare Coe
Sep 29, 2018
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Bank House customer service is amazing, they helped me for a few months to find my perfect home, I would recommend them to anybody, thankyou for all your help
Tom P.
Tom P.
Aug 04, 2018
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Used Bank House for two different properties I have lived in. Always had a great experience with staff who are happy to help with any problems that I've ever had as a tennant.
James Collins
James Collins
Aug 08, 2017
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Pain free sale of our home highly recommended excellent service all the way through couldn't be happier
Lucy Fitchie
Lucy Fitchie
Oct 29, 2016
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Terrible experience. The fees were twice what other agencies charge and once I moved in, a couple of weeks later I was sent a letter by a solicitor saying that the landlord was being taken to court by their bank for not paying the mortgage in ages! The agency had always been evasive about getting back to me and evidently Bank House Properties hadn't actually spoken to the landlord in 18 months and despite doing everything except a cavity search on me, hadn't checked that the landlord was still able to rent out the property. They couldn't get a response from the landlord, so I moved out, having