Mike's wife Becky joined the business six years ago and keeps the business ticking and growing. Office Administrator Romaine manages the diary, keeps all the engineers organised and will be your first point of contact on the phones. There's no one quite like Baz, which is why he's Special! An all round star engineer, Baz particularly loves fitting underfloor heating and pipework.
Our trusty office hound, Zak loves nothing more than to snuggle up under Becky's desk for an afternoon snooze. My faith in the plumbing fraternity has been restored by Lacey Plumbing & Heating. They arrived during the time slot allocated and the problem was identified quickly and solutions suggested and advice given.
Our trusty office hound, Zak loves nothing more than to snuggle up under Becky's desk for an afternoon snooze. My faith in the plumbing fraternity has been restored by Lacey Plumbing & Heating. They arrived during the time slot allocated and the problem was identified quickly and solutions suggested and advice given.
Services
We manage a range of commercial plumbing and heating projects, including office heating, communal kitchens and bathrooms, and ad hoc call-outs for wear and tear. Established in 2006, we are a family business on a mission to provide confidence in the plumbing and heating trade. The Lacey Plumbing & Heating aim is to change the face of the industry through our honest, transparent and prompt approach to work.
Purchasing or installing a new boiler isn't exactly glamorous, but it is crucial to ensure a happy and healthy household. Anyone who lives in the UK will know how important it is, especially in the colder months, to have a fully functioning boiler that works effectively. However, boiler's can come with a variety of challenges and complexities.
Keeping your boiler running 365 days a year is essential for any home or business. We know how important it is to make sure your boiler is working efficiently and effectively providing heat and hot water. And, any issues that stop your boiler from working properly can be a huge problem and inconvenience.
Let's face it no one wants to pay to have their boiler repaired as we all know it can be costly. The best way to avoid breakdown costs is to have your boiler serviced annually. If your boiler is under a manufacturer's warranty, an annual service is a requirement for keeping that warranty valid and because your boiler is a gas appliance an annual service also checks that the boiler is working at peak performance and is safe for your family.
When your boiler breaks down, your first reaction may be to panic. What's the issue? Why isn't it working? How can I fix it? When will it be working again? In these stressful situations, especially in winter, it's always best to speak to a professional who can alleviate your issues and get things back up and running in no time.
Reviews (6)
Freya Boroda
Dec 12, 2021
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Positive: Professionalism, Quality
We were referred to Lacey’s from Worcester. The team at Lacey’s have been brilliant. 24 hours after I first spoke to Rebecca on the phone and I have heating again. The team ordered the parts yesterday afternoon and have installed them this lunchtime. Would highly recommend
Service: Find & repair leak
We were referred to Lacey’s from Worcester. The team at Lacey’s have been brilliant. 24 hours after I first spoke to Rebecca on the phone and I have heating again. The team ordered the parts yesterday afternoon and have installed them this lunchtime. Would highly recommend
Service: Find & repair leak
Christie McDonald
Dec 04, 2021
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Ian Bratt
Nov 30, 2021
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I would highly recommend Lacey plumbing & Heating Ltd. From the first contact with the office, visit from Mike to quote for the installation of a new boiler and radiators, boiler, new pipework, radiator fitting by Baz to the connection of the radiators by Danny, superb. The Team at Lacey plumbing demonstrate the highest standard in customer experience, professionalism, friendly, very clean work, fast, efficient, the whole job was run as a project, great family business, nothing is too much trouble for them, Thank you all.
Helen Leach
Nov 25, 2021
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Laceys came to install a thermostat at my Mum's house and the boiler stopped working soon after. The staff were on site for 4 hours and replaced a part, but unfortunately the boiler could not be repaired. The team were brilliant and a quote for a ew boiler arrived the next morning and it is due to be installed tomorrow. I can't thank every member of the team enough, who have gone over and above to ensure my Mum has heating as soon as possible in this cold snap. Highly recommend to anyone
Gareth Webb
Nov 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I can thoroughly recommend this company. They were punctual, extremely polite and carried out the works to a high standard leaving everything clean and tidy afterwards. I wouldn't hesitate calling Lacey Plumbing & Heating should I need any work doing in the future
Service: Install water heater
I can thoroughly recommend this company. They were punctual, extremely polite and carried out the works to a high standard leaving everything clean and tidy afterwards. I wouldn't hesitate calling Lacey Plumbing & Heating should I need any work doing in the future
Service: Install water heater
Jet S.
Aug 26, 2021
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Went through the Bosch Worcester website and they were highly rated local tradespeople, so chose them. Contacted me quickly, arranged a site visit and gave a reasonable quote for the work. Engineer did a good job. Everything was on time and professional. Minor snagging sorted without fuss. Admin team were good point of contact. Finance for the boiler sorted easily. Very happy with service and will use for future plumbing work.
