The Lettings Boutique

The lettings agent Ellie wasted me and my partners time, by organising an in person viewing (the agent wasn't present for) which we drove 2 hours to go see and got our hopes up, to only give priority and the property away to a remote viewing that couldn't even make the effort to go view the property in person. Had to chase for information and made us feel like they didn't care about our custom. Don't waste your time viewing any in person properties as they will just give it away to remote viewings and they don't even care or had the decency to say sorry.

Positive: Professionalism, Responsiveness
Just finishing a tenancy with the LB in a 9-bed student house. Aled has been a fantastic point of contact. He has always responded quickly, appropriately and professionally to any issues we had. I would not hesitate to recommend the LB and Aled to other students looking for accommodation.

Positive: Professionalism, Quality, Responsiveness, Value
Best lettings agent I have ever had. Ellie is wonderful and really cares about you being comfortable and happy. Everything a student lettings agent should be. Me and my 5 housemates all think the same!!! Couldn't recommend them more!

Critical: Responsiveness
Slow to sort out problems with our house; reported mould months ago and they did nothing about it until its become too bad to sleep in the affected room- now having to wait 6 days for them to resolve this situation that could have been dealt with quickly at the start of the tenancy. When they do fix things its often a bodge job.

Great customer service from Miss Barker, she is very friendly and efficient . I would definitely recommend using her letting boutique.

Ellie is the best letting agent I've had or even heard of. As a university student it can be quite daunting moving houses/letting agents, but Ellie made that transition so easy for me (so much that I decided to stay with her and not move house for next year!)
She goes above and beyond for us, sorting any issues immediately regardless of the time or day it is.
I could not speak more highly of The Lettings Boutique, Ellie and the work they do - they are incredible :)

Positive: Quality, Responsiveness
Very responsive and always happy to help.

Without a doubt the loveliest lettings agency and staff team out there. Ellie always goes the extra mile and makes sure we get exactly what we need when we need it. I try to avoid texting her late at night because she gets back IMMEDIATELY every time and I want to make sure she gives herself some time off!
I’ve put off moving house mainly because I didn’t want to lose Ellie as my agent. She’s become more of a friend than anything and is always happy to help and listen no matter what it is you have to say - she’s like our uni mum
Cannot recommend The Lettings Boutique or Ellie highly enough

UniHomes have an excellent working relationship with Ellie and the team at The Lettings Boutique. The team are always professional and easy to contact and we are happy recommending their services to tenants across Sheffield.