2 much more often the case, very mediocre cleaners who did an "OK" job, often cancelled last minute but who were never bad enough to get rid of completely. Very underwhelming to say the least. Having tried in vain to find a superstar for our busy household (2 working parents and a 2 year old), I took the rather extreme decision of quitting my full time job and setting up my own cleaning company.
I wanted our cleaners to do a really great job, be reliable and trustworthy, and if there were any problems, that they would be dealt with swiftly and with minimal hassle to the client. I never had time at work to deal with "life admin" so this customer services element was really important. Since that day, it's been a real rollercoaster of a ride.
I wanted our cleaners to do a really great job, be reliable and trustworthy, and if there were any problems, that they would be dealt with swiftly and with minimal hassle to the client. I never had time at work to deal with "life admin" so this customer services element was really important. Since that day, it's been a real rollercoaster of a ride.
Services
We've cleaned over 10,000 homes in London and are proud to have an average service rating of over 90 percent. Maisonette or mansion, we ensure that every property is cleaned to the same exacting standards. Good communication between you and your house cleaner is vital so all our staff speak excellent English.
We believe that our select group of cleaning superstars are among the very best across the UK. We're delighted to have so many happy clients. Below are our reviews taken directly from our Google and Facebook pages (and updated in real-time). Nicoleta is amazing - meticulous and quick! When she came I was on work calls and she was very respectful of that- just worked efficiently without disrupting.
We're incredibly selective, and typically interview over 100 cleaners a week to make just 1 offer. 1. Background Check - We are very strict both for the protection of our clients as well as our company reputation. We only accept specific ID cards (or passports), and require proof of address and National Insurance papers.
We recommend budgeting 30-min per kitchen / bathroom / living-area / bedroom to cover a checklist similar to the below. When booking, simply tell us if you have any specific instructions and we'll be happy to accommodate. Alex was an amazing cleaner, I have had so many over the years through various agencies but she was very thorough, polite, friendly and professional.
Unfortunately, our cleaners are unable to offer such services as specialist equipment is usually required. For end-of-tenancy cleaning, we would suggest you contacting your estate agent or landlord, and using a cleaning company of their choosing to avoid any disputes regarding deposits etc. For after-building cleaning, we would recommend contacting a company who can provide specialist vacuuming equipment to make sure all dust etc is removed.
Reviews (6)
Diana Page
Nov 26, 2021
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Farazeh Rafiq
Oct 16, 2020
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Lauren Broadhead
Sep 28, 2019
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Sharon has been cleaning my home for the last couple of months and has consistently been excellent - the place is always impeccably clean and tidy and I really appreciate the little extra touches - such as dusting and tidying all shelves of the coffee table and folding the bathroom towels beautifully. She even cleaned the George Foreman I'd left out on the side, unprompted and unexpectedly. Great stuff, thank you!
Qype User Angela
Jul 19, 2012
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I finally succumbed to a cleaner about 6 months ago. I work full time and have got 2 kids, so really have little time to keep our house looking nice and clean. Our place is a 4-bed and my cleaning team of Monica and Cheska come in for a regular Thursday clean. They do a great job and I really couldn't imagine not having them. It's the little touches that I like most from the surprise gift of a bottle of wine at the start, to the way they fold the end of the toilet roll like you see at hotels. Love these guys. Happy to give a reference.
Qype User Puzzl
Jun 29, 2012
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A friend referred these guys to me a few months ago, and I was v pleasantly surprised. I had recently moved into a new flat, and wanted a deep clean doing. Wundercleans sent me a very good cleaner Angela who I now have come round every few weeks. She does a proper job (clean windows, fridge, even the light switches and door knobs) not just a surface clean. Really does make my life easier, and see no reason to change cleaners any time soon. Good job!
Qype User Gozimb
Jun 28, 2012
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I've been with Wundercleans for about a year now and they asked me to write a review. I have to say they are a very professional organisation very flexible and easy to get in touch with if there are any last minute changes. They are not the cheapest but they are definitely the best value in my opinion. Other cleaners Ive used before dont come close. My cleaner Anastasia is incredible and shes been with me from the start. Everytime she comes by its like coming back to a completely new place completely spotless. Have recommended to countless friends and family.
