Discover the right network, tariff and devices to enable your business to run smoothly and remotely. Customer service is at the heart of our business. This focus has resulted in us having an above industry average client retention rate of over six years. We have over 3,000 clients nationwide; from legal firms to football clubs and primary schools.
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura Pawlowska helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it.
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura Pawlowska helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it.
Services
Whether you need an IT partner to assist with day to day operations, or you need advice on how to get the most out of your technology, Excalibur can help. For years we have looked to go above industry standard service levels. We aim to do more than just provide IT Support, we take the time to understand your company, learn how you operate and explore how you could use technology to drive efficiency and profit.
Our Managed IT Support offering provides your staff with ease of mind. With a robust service and a wealth of knowledge across the service team, your organisation will benefit from a market-leading level of service, enabling growth and profitability. As part of our Managed Service Agreement, our ISO 27001 Accredited Remote Service Delivery Team are measured against service KPI's.
Using the latest techniques and technologies to protect your organisation from the cyber threats and vulnerabilities. Almost half of businesses (46%) and a quarter of charities (26%) reported having experienced a security breach or attack between winter 2019 and early 2020. Amongst those organisations targeted, a majority lost some form of a valuable resource.
As the world becomes increasingly more digital, the systems and applications we use demand more bandwidth. At Excalibur we work with leading broadband suppliers to ensure we provide our customers with a connection that keeps them operational 24/7. Excalibur offer a range of business connectivity solutions that will keep you online and provide you the foundations to expand.
CityFibre is the UK's largest alternative provider of wholesale fibre network infrastructure and the builder of Gigabit Cities. The CityFibre full fibre infrastructure currently supports over 60 cities in the UK and is continually growing. The UK aims to be a world leader in the availability and capabilities of its digital networks.
Reviews (8)
Ella B.
Jan 05, 2022
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Chris A.
Dec 01, 2021
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Mrs. M.
Dec 13, 2020
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Retr
Oct 16, 2020
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V. W.
Aug 16, 2020
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Jen
Jun 10, 2020
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Just been told I will have to pay for a phone they tell me I broke and want over £300!! No way did I break the phone,woke up one morning,went to use the phone and it didn't have a signal,eventually someone from the company said to send back the phone and they would send a new one,then weeks later I received an email saying it was MY fault the phone was broken,unbelievable,when my contract is up,I'll be leaving this dishonest company
Linzy Small
Aug 05, 2017
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We have been dealing with Brett King who has been very quick to help us with any problems we may have come across.
He was very helpful to help choosing the correct contract and phone that suits our line of works.
Very happy and helpful bloke that makes you feel comfortable to talk to.
Based on own experience with Brett, we would recommend Excalibur to others.
Only issue we have, is the signal is not as strong as other leading companies in some areas but overall great service.
He was very helpful to help choosing the correct contract and phone that suits our line of works.
Very happy and helpful bloke that makes you feel comfortable to talk to.
Based on own experience with Brett, we would recommend Excalibur to others.
Only issue we have, is the signal is not as strong as other leading companies in some areas but overall great service.
John Kirk
Nov 11, 2016
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Our experience of Excalibur has been first-class. Fast, responsive and open to feedback. From an IT and communications perspective we feel like partners rather than customers. We believe that not only do Excalibur deliver on the three essentials of Quality, Service & Price but they hit that sweet spot of 'Added Value'. We truly believe we have found our IT and communications partner who will help us deliver our growth aspirations. Dialogue and relationships are key and Excalibur has sought to build both in the almost 3 years we've been working with them.
