Novo was formed in 2014 to break the 'one size fits all' approach to UK insurance industry. We provide a high-performing 'Concierge' service, specifically focussed on the Electric Vehicle, High Net Worth and Prestige Vehicle sectors. Since formation, we have grown through our considerable attention to detail, innovative approach, and by listening to the needs of our clients and partners.
We understand that every client is different, so adopt a unique approach to recognise your requirements. We'll endeavour to form genuine professional friendships as we identify policy necessities and areas not relevant to you, whilst considering your own thoughts, in order to choose solutions that you can depend on.
We understand that every client is different, so adopt a unique approach to recognise your requirements. We'll endeavour to form genuine professional friendships as we identify policy necessities and areas not relevant to you, whilst considering your own thoughts, in order to choose solutions that you can depend on.
Services
Boasting impressive speed, acceleration and range, Tesla is supported by the best national charging network available, making it the obvious choice in the EV world. Tesla's continuous improvement with their technology has meant buying a Tesla is not only a step forward in greener driving but also a change lifestyle.
Being involved in a road traffic accident can often be a daunting experience. From the very first call, our expert Claims Team will take away the uncertainty and stress often associated with a claim. We have extensive experience in handling multiple different incident situations.
As this can often be emotive, we establish the circumstances, identify needs and obtain the necessary information to enable the smooth running of the claim from start to finish.Novo Incident Management will assign a specialist Claims Manager dedicated to navigating your claims journey smoothly and efficiently.
As this can often be emotive, we establish the circumstances, identify needs and obtain the necessary information to enable the smooth running of the claim from start to finish.Novo Incident Management will assign a specialist Claims Manager dedicated to navigating your claims journey smoothly and efficiently.
Owning a sports or prestige car isn't just about how you are perceived. It's about owning a machine unlike most others on the road and the style, luxury and exclusivity that comes with it. Finding insurance to match can be stressful though, and you may not know what your options are. Enter Novo.
Novo understands fully these challenges and smoothly assesses the requirements your driving life has, from regular use to tours across the width and breadth of Europe.Our motor experts will take the lead in producing a thorough policy at your convenience. They provide the best service I've ever experienced within the insurance and service industry.
Novo understands fully these challenges and smoothly assesses the requirements your driving life has, from regular use to tours across the width and breadth of Europe.Our motor experts will take the lead in producing a thorough policy at your convenience. They provide the best service I've ever experienced within the insurance and service industry.
Whilst self-driving or flying vehicles seem a decade or more away, electric vehicles are at the cusp of popularity, and they can't come soon enough. Owning an electric car has significant advantages-not only can you save money via tax and fuel, but it is also the ethical choice, which is a key reason for their rise to a mainstream and viable option.
No matter how lavish a life you lead, home is where the heart is. Protecting it from all the potential threats posed can be tricky, especially if you own valuable possessions or items that cannot be easily quantified by value. When my parked car was hit, Novo Incident Management took care of everything, arranging both a courtesy car and the pick-up and repair of my car on the same day.
Reviews (8)
Justin James
Mar 30, 2021
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Seb Luder
Feb 12, 2021
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Graham Smith
Oct 08, 2020
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Look beyond the older reviews as this is no longer a professional broker but manned by call staff.
I have had 2 incidents in a multi car policy that I had to manage to get paid out.
The responses by Novo staff is fully visible on emails and to me is nigh on illegal and would not expect from a back street outfit let alone an entity that tries to portray itself as being exemplary.
I have had 2 incidents in a multi car policy that I had to manage to get paid out.
The responses by Novo staff is fully visible on emails and to me is nigh on illegal and would not expect from a back street outfit let alone an entity that tries to portray itself as being exemplary.
Cameron Halls
Sep 06, 2019
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John VanDieken
Oct 27, 2018
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Adam McCrory
Aug 21, 2018
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Ian Nicholson
Jul 21, 2018
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Jamshed Javed
Jul 20, 2018
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What can I say about Novo?
My first experience was as a non-customer. Someone recessed into my mother's car that i had driven any was parked up in. Despite the admission of guilt (we were parked!), My mother's insurance didn't want to know as she wasn't driving it, and mine refused to do anything since I'm insured for damage I caused. And the other party's broker refused to discuss with me cos of data protection. After 2 days of messing around on the phone with call centres, I called Novo. Within the hour they got the admission of fault, and arranged for my mother's car to be collected & repaired
My first experience was as a non-customer. Someone recessed into my mother's car that i had driven any was parked up in. Despite the admission of guilt (we were parked!), My mother's insurance didn't want to know as she wasn't driving it, and mine refused to do anything since I'm insured for damage I caused. And the other party's broker refused to discuss with me cos of data protection. After 2 days of messing around on the phone with call centres, I called Novo. Within the hour they got the admission of fault, and arranged for my mother's car to be collected & repaired
