Raycon's Online Backup, Disaster Recovery and Business Continuity Service (BCS) provides onsite backup appliances which utilise snapshot technology to continually backup all data drives on all physical and virtual Windows servers; including Storage Area Network (SAN) data. Raycon has developed a portfolio of flexible IT support services to address the needs of corporate, small businesses and other organisations.
Our portfolio offers the highest level of support to customers by leveraging current and emerging technologies. Raycon is experienced in offering a wide range of IT services for all sizes of organisations and businesses. Raycon has experience in IT consultancy, project management, office relocations, structured cabling and systems supply as well as total support.
Our portfolio offers the highest level of support to customers by leveraging current and emerging technologies. Raycon is experienced in offering a wide range of IT services for all sizes of organisations and businesses. Raycon has experience in IT consultancy, project management, office relocations, structured cabling and systems supply as well as total support.
Services
Raycon are a dynamic and forward thinking Information Technology (IT) support and services provider. We are committed to supplying professional IT support services for businesses and all other organisations. Because of this expansion we can now provide more comprehensive IT services to a wider range of both large and small businesses, and other organisations, covering most areas of IT.
Raycon have developed a portfolio of flexible IT support services to address the needs of corporate and small businesses. Our portfolio offers the highest level of IT support to customers by leveraging current and emerging technologies. Our four distinctive services ensure that critical server, desktop and network applications are up and running for as much of the time as possible.
Raycon have developed a portfolio of support services to address the needs of corporate and other organisations for cost-effective, flexible expert advice and fixes. Pre-paid, remote technical support for server and / or desktop faults requiring an onsite visit, and for desktop integration projects.
Consult-IT is essentially a method of budgeting for IT investments that are inevitably required on a random basis or planned basis. It not only offers considerable savings but also eliminates unexpected bills. Desktop Consult-IT time can be used in one hour blocks to investigate problems remotely (on computers that are not covered by Phone-IT / Remote-IT) and to resolve faults onsite that cannot be resolved remotely.
Our Phone and Remote-IT support service is provided by support specialists who are fully trained to provide telephone support for a wide range of networks and software applications. Raycon provides telephone support Monday-Friday between 08:30 and 18:30 (with extended and 24-hour cover available as an option) and offers a 1 hour response.
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