RKD are real people, not just a blank faced online presence. As a Family run business we pride ourselves that we listen to our customers and care about their project success and the service we give them. A hands on MD, Neil is a 'get things sorted' man and likes to keep his finger on the pulse of day to day business.
As such don't be surprised if he is the person who answers your call and places your order. Whilst Neil's business background in senior management, problem and project resolution is highly advantageous to our customers, his pragmatic set up of the business included valuable time installing fibreglass roofs himself and becoming a certified epdm installer in order to fully understand our customers and their project requirements.
As such don't be surprised if he is the person who answers your call and places your order. Whilst Neil's business background in senior management, problem and project resolution is highly advantageous to our customers, his pragmatic set up of the business included valuable time installing fibreglass roofs himself and becoming a certified epdm installer in order to fully understand our customers and their project requirements.
Services
Whether our customer is part of a large company, a roofing installer or a homeowner - each one is dealt with professionally with good service and attention to detail. Whether your project is small or large, or you just need an individual product we will treat your order with the best care and service.
Your calls will be answered by senior staff - we operate differently from many companies as we feel that it best serves our customers if someone in the know talks to them directly and straight away. However in out of office hours you can reach us by email, quote or query form at any time 24/7 365 days a year and we will get back to you promptly.
Our fibreglass roofing products are manufactured by Tricel Composites and we have almost exclusive access to their TriRoof and Tricel resins and topcoats. These are designed and manufactured specifically for roofing and are not general purpose elements, thus ensuring fast wet out and quality finishes.
RKD understand that when new customers are browsing for a roof kit, that they need certainty to make a decision with confidence. We believe in being open and honest - we'd show any bad reviews but frankly we have only had one in the last 2 years and that was actually a courier issue. That's not to say that things haven't gone awry from time to time.
Delivery charges from RKD will be calculated at the checkout They are logically dependent on the products you have selected for purchase. Please note that charges are based on delivery to mainland UK (excluding the Scottish Highlands & the Islands where additional shipping charges will apply). Roofing Kits Direct make every effort to ensure orders are delivered by the date required.
Reviews (2)
Holiday Cottage Life
May 24, 2021
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Vince Testa
Jul 24, 2020
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I have been compelled to write this review for RKD and give a 5 Star rating because of the experience I recently had with this company, and in particular, the person that took my initial call.
It’s not every day that I feel the need to express my gratitude for the help, support and customer service that I receive from a company, but with this company, I felt that it was important to share my positive experience.
I spent days researching the internet for GRP trims and other roofing materials for a 2 roof project and decided to call RKD to confirm what I needed to complete the work.
I spoke
It’s not every day that I feel the need to express my gratitude for the help, support and customer service that I receive from a company, but with this company, I felt that it was important to share my positive experience.
I spent days researching the internet for GRP trims and other roofing materials for a 2 roof project and decided to call RKD to confirm what I needed to complete the work.
I spoke
