This means no two service contracts are the same. We spend time understanding the individual business requirements to ensure we choose the right blend of Service Desk, Onsite Support and Strategic Consultancy. Learn how Redinet utilised Horizon systems and helped our customer move from a PABX system, to a fully managed cloud based solution.
Redinet offer a 247 Service Desk, helping you to support users and infrastructure. Our friendly, professional and talented team can help from the smallest of desktop problems, right up to a more critical infrastructure issue. It doesn't matter whether the infrastructure is all in your office locations, all in the Cloud or a hybrid of the two, we can monitor and support it.
Redinet offer a 247 Service Desk, helping you to support users and infrastructure. Our friendly, professional and talented team can help from the smallest of desktop problems, right up to a more critical infrastructure issue. It doesn't matter whether the infrastructure is all in your office locations, all in the Cloud or a hybrid of the two, we can monitor and support it.
Services
As a privately owned Managed Service Provider with more than 20 years of experience providing IT services, we have worked hard and as a result, earned an outstanding reputation amongst our customers. We continually invest in high calibre staff, as well as new technologies, to make sure you are treated with the high level of professionalism and commitment you deserve.
At Redinet, we pride ourselves on our capable and friendly Service Desk team. Through constant growth and monitoring, we take the feedback from our customers seriously and are always striving to better ourselves, and our services. Friendly, personable and experienced team - all of our front-line engineers and escalation teams engage in customer experience training as much as they do in technical training.
Redinet are now delighted to offer a new telephony service, via Gamma. Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.
We are an ISO27001 accredited provider - committed to information security. We have held this accreditation since 2012 and continue to assess and develop our security processes to maintain the highest standards of protection for your valuable data. We host all customer data in the UK and our whole support team is UK based, so you know exactly where your data is and where it can be accessed from.
