For almost two decades Softcraft's team of independent technology consultants have provided high quality, customer led, responsive IT system solutions to businesses in East Anglia and beyond. Softcraft remains open, so we are continuing to support our clients and their IT in this difficult time.
We are working from home - but we're able to support you remotely, this means our workforce is separated and operating in line with government advice, protecting us from all being ill together or transferring the virus should we have it.Rest assured, we can keep your business operating despite the new challenges of restricted movement, via remote support and secure, encrypted access to your IT systems.
We are working from home - but we're able to support you remotely, this means our workforce is separated and operating in line with government advice, protecting us from all being ill together or transferring the virus should we have it.Rest assured, we can keep your business operating despite the new challenges of restricted movement, via remote support and secure, encrypted access to your IT systems.
Services
At Softcraft we understand how important it is for your IT system to work exactly how you need it to. We tailor our service for each client, completing a step-by-step Needs Analysis before presenting you with a detailed Customised Proposal. We'll ensure your IT solutions are customised, cost effective and meet your exact requirements.
Putting all your data in one building is putting all your eggs in the same basket! We offer off-site solutions to overcome the risk of fire, theft or user error to all of your vital information. Once installed the data is backed up nightly, via your broadband connection and monitored remotely every day, as a result glitches or issues with your data are detected quickly and rectified.
Offsite cloud data replication and backup, so your business isn't reliant on power to one particular building, or on any particular server working. Your business is bigger and more complex than one server - and so your IT solution should be resilient too. Cloud based email systems such as Office 365 allow flexible feature-rich services, without the cost of conventional servers.
It's something of a common misconception that calling in IT support frequently and having them attend your site often is good service. If your systems are properly maintained, you should only have to call for assistance very occasionally. Our solutions provide this. Our goal is to increase your productivity by making your technology work for you, rather than against you.
Reviews (1)
Samantha Stokes
Oct 16, 2019
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