Award winning ancillary insurance products for motor & home with best in class claims handling and first notification of loss. Price competitiveness, ease of implementation and customer value were top of their list of requirements. Since 2010 Coplus has provided outsourced claims management for the Adrian Flux brands and is the first point of contact for the customer when making a motor claim.
Complete Cover Group selected Coplus as sole supplier of a number of ancillary products following a tender exercise in 2017.
Complete Cover Group selected Coplus as sole supplier of a number of ancillary products following a tender exercise in 2017.
Services
Coplus is a product manufacturer and distributor of a wide range of complimentary and ancillary insurance products. Our expertise extends to insurance products for motor, property and legal markets for in excess of 2.5 million policyholders. Our legal insurance schemes for brokers and insurers span the motor, family, commercial and residential landlord markets offering a range of cover options.
Coplus protect over 1.5 million motorists with motor legal expenses cover partnering with insurers and brokers of all sizes. We have developed a wealth of experience in the 30 years we have operated in this market and coupled with innovative thinking we can develop the right motor legal solution for your business and your customers.
Coplus provides family legal protection for over 1 million policyholders through our insurance and broker partners. As your family legal expenses insurance provider, you can be reassured that all our products, including family legal protection, is subject to robust product governance and benchmarking.
Landlord Legal Expenses Insurance enables residential landlords to pursue or defend a claim arising from a problematic tenant, such as damage to the landlord's property, rent arrears and tenant eviction. Coplus support large landlord legal schemes with broker and insurer partners, as well as providing cover to smaller insurance brokers through our Brokerplus e-trading platform.
Our extensive range of motor ancillary insurance can be provided as bespoke schemes to enable insurance providers to create complimentary, tailored insurance propositions for their customers. Our motor insurance products give comprehensive protection to both private car owners, small fleet, light commercial and vans, taxi and driving instructors, motor bikes and motorhomes.
Reviews (10)
Amir Uddin
Dec 22, 2021
Report
Leeder
Dec 01, 2021
Report
Harry Ellis
Oct 22, 2021
Report
Vishul Shah
Sep 19, 2021
Report
Critical: Professionalism, Quality, Responsiveness
I have a home emergency where i have no heating at home, an engineer was meant to coming over but no one turned up. I tried calling the company again to find out what is happening. Was on hold for 2 hours. Absolutely shocking company and unprofessional.
I have a home emergency where i have no heating at home, an engineer was meant to coming over but no one turned up. I tried calling the company again to find out what is happening. Was on hold for 2 hours. Absolutely shocking company and unprofessional.
Nic
Sep 16, 2021
Report
Absolute waste of time and money. Their recommended company have a 2 month windscreen wait... so charge a larger excess if you book with any other screen replacement company.
Got cut off the phone call three times with no call back so had to be on hold of 25mins at a time.
DO NOT USE THIS COMPANY!!!!
Got cut off the phone call three times with no call back so had to be on hold of 25mins at a time.
DO NOT USE THIS COMPANY!!!!
Mehak Bridal
Aug 24, 2021
Report
Mark Cole
Aug 22, 2021
Report
Critical: Professionalism, Quality
I have a background in Fleet Management and in all my experience I have never known such an unprofessional shambles. From rude telephone calls to ineptitude on a huge scale, I am in the process of not only referring my complaint to the ombudsman but also trading standards.
I have a background in Fleet Management and in all my experience I have never known such an unprofessional shambles. From rude telephone calls to ineptitude on a huge scale, I am in the process of not only referring my complaint to the ombudsman but also trading standards.
Jay Jackson
Aug 22, 2021
Report
Matthew Swift
Mar 03, 2021
Report
Absolutely shocking. Very poor and highly unprofessional would never recommend this farcical company to anyone.
Called the "EMERGENCY" claims line to report the need for an engineer as the boiler had stopped working so therefore no gas meaning no hot water or heating. Bearing in mind its mid February so cold outside... to make matters worse we have 3 under 5 including a one week old baby in the house and they have palmed us off and fobbed us off with excuse after excuse.... now to be told an engineer MAY visit tomorrow....48 hours after I make the initial call... the attitude of the call handlers
Called the "EMERGENCY" claims line to report the need for an engineer as the boiler had stopped working so therefore no gas meaning no hot water or heating. Bearing in mind its mid February so cold outside... to make matters worse we have 3 under 5 including a one week old baby in the house and they have palmed us off and fobbed us off with excuse after excuse.... now to be told an engineer MAY visit tomorrow....48 hours after I make the initial call... the attitude of the call handlers
Daniela Fraser
Aug 22, 2020
Report
The worst experience of my life. Its taken me 3 months to achieve a simple car insurance claim and they have just written to me to ask if l still want to pursue the claim.
The letter refers to previous correspondence which l haven't received. I am too exhausted to take this any further.
I have never come across worst incompetence.
The letter refers to previous correspondence which l haven't received. I am too exhausted to take this any further.
I have never come across worst incompetence.
