Medilink Consulting

In the last year Medilink attained ISO9001 registration for our quality management system. Our quality system documents all aspects of our client and candidate engagements, recruitment and attraction policies and procedures, candidate registration and compliance/reference checking and monitoring processes for client and candidate satisfaction.

A corporate commitment to employee engagement, supporting and encouraging the personal and professional development of all our employees is central to our business philosophy at Medilink. We are a corporate member of the Recruitment Employment Confederation, REC, the industry body for our sector.

Our membership of REC is central to our keeping up to date with all legal, compliance and regulatory changes in recruitment practices and employment law and we make sure all our staff are fully briefed and updated on all changes and the implications for our clients and candidates.

Delivering the highest levels of customer satisfaction is central to Medilink's business approach. As part of our ISO9001 accredited quality assurance procedures, we regularly assess client and candidate satisfaction and the performance of the medical staff we supply.

Our Candidate Assessment Form is sent to each client with the booking confirmation as a proactive indicator of the importance we attach to understanding how our clients rate our candidates.We also call our locums after each shift to discuss all aspects of their work at that Trust, including the location, environment, travel/logistics and interaction with other staff members.

Medilink policies and procedures incorporate Corporate Social Responsibility, Equality and Equal Opportunities and a full range of procedures covering our business and operational activities, as part of our ISO9001 accredited quality management systems.

Our business procedures also cover our recruitment, client and candidate services, based around complying with legislative and regulatory requirements and demonstrating best practice and excellence in customer service throughout our business and operations.Our policies are updated in accordance with best practice guidelines issued from time to time by the Recruitment Employment Confederation of which we are a corporate member.

Working with Medilink means: specialist, dedicated client support teams, a commitment to providing you with the highest-quality candidates, ISO9001 accredited quality management systems underpinning our services, 247 out-of-hours contact services and a track record of success in sourcing the scarcest skills for our healthcare clients.