Since our formation in 1963, PH Jones has continued to grow through the provision of excellent customer service, high quality delivery, an unrivalled focus on customer care and now employs over 600 staff. Phil and Brenda Jones begin servicing boilers as Central Heating Maintenance Ltd, operating from a shed in their garden. British Gas acquires PH Jones social housing and facilities management division which strengthens PH Jones in the social housing market.
Services
With over 50 years' experience in social housing, our multi award-winning team of experts deliver service, repair and installation services to over 181,000 homes across the UK for over 60 social housing providers. Every day we provide planned maintenance, responsive maintenance and refurbishment works to the communities we serve.
PH Jones is part of Centrica and all of our vacancies are listed on the Centrica Careers website. If you have any questions for the PH Jones Recruitment Team please contact us on 01135248266 or phjonesrecruitment@centrica.com. At PH Jones we want everyone to feel like they are part of a caring business who benefit from being part of Centrica Plc.
Reviews (6)
Daniel Hyde
Dec 29, 2021
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Lindsey Tarrel
Dec 10, 2021
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Critical: Punctuality
Had a letter from them stating a time and date for a gas safety check through East Lothian council. The time was between 12 & 5 o’clock I waited in for 5 hours and nobody turned up. You can get charged for not getting your gas checked which I will not be paying as they were the ones that didn’t turn up. Absolutely shocking!!
Service: Heating maintenance
Had a letter from them stating a time and date for a gas safety check through East Lothian council. The time was between 12 & 5 o’clock I waited in for 5 hours and nobody turned up. You can get charged for not getting your gas checked which I will not be paying as they were the ones that didn’t turn up. Absolutely shocking!!
Service: Heating maintenance
H. Purcell
Nov 29, 2019
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Lazy, incompetent workmen they just cannot be bothered! Left me in the cold for nearly a week in September! First guy said my boiler was "condemned" the next said it shouldn't have been condemned. Said he'd fix it but turned my boiler off leaving me in the cold. Texted next day to say they'd come to fix it between 12 and 6 pm got to half past 6 no one came. Terrible service.
Heatha Yates
Nov 17, 2019
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Useless avoid always.local council tenant. don't keep appointments and lie about turning up at all. Takes 4 men 3wks to do a half hour parts job, all insulting the last man how the last one didn't know what they're doing. Left disabled tenant without hot water or heating for 2 days so far without offering heaters. Tried to tell me someone had turned up at a certain time. Unlucky, I have cctv.
Dale Wright
Oct 21, 2017
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Don't always assume the worst with heating companies plus it is a common fact that people only focus on the negative stuff with these types of organizations and very rarely comment on the positives.
The company itself is not terrible nor do they offer a poor service, the other reviews you are reading are from people who have only "probably" had one encounter /experience with them.
Nationally they cover the whole of the UK and at the very least carry out over 2000+ gas services a day, that is one third of their business a day!! How do know this, let's just say that I have inside information.
The company itself is not terrible nor do they offer a poor service, the other reviews you are reading are from people who have only "probably" had one encounter /experience with them.
Nationally they cover the whole of the UK and at the very least carry out over 2000+ gas services a day, that is one third of their business a day!! How do know this, let's just say that I have inside information.
Jo Parkes
Sep 10, 2016
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Absolutely terrible! Don't employ these people. The service engineer listed countless reasons why he couldn't service the boiler and then gave me a bill for "servicing the boiler" I am a pensioner and found this to be totally unacceptable, but when I challenged him about it, he just gave the usual worn out script "I am just doing my job" when I was working in Customer Services, if I had that attitude I would not have had the job long!
