Pocock & Shaw
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Pocock & Shaw
Pocock & Shaw first opened its doors in 1985 and quickly established itself as a leading independent estate agent and property management agency in Cambridgeshire and Suffolk. That's all very well, but in a profession that's often maligned, you want to know what makes us stand out from the crowd. We know the market is more than just about bricks and mortar.

It's also about knowing the place and the people. With branches in Burwell, Cambridge, Newmarket and Ely, a combination of local knowledge and a refreshing, pro-active approach has proved to be a magnet for people looking to buy, sell, rent or let properties in the region. All members of our team live locally and offer a truly unique insight and intimate knowledge of life in Cambridgeshire and Suffolk.
Services
Selling a house is more than simply agreeing a price and handing over the keys. For the seller, it's a part of their life that they're leaving behind. And for the buyer, it's the next chapter in their lives. No two sales are the same and we treat each project on its own merits, looking at the wider picture and tailoring our service to your individual needs from start to finish.
Buying a house is probably the biggest financial decision that you'll ever make. It can be a lengthy and complicated business, which while exciting is often fraught with stress and worry. At Pocock Shaw it's our job to make sure that the experience is as smooth as possible by tailoring our service to your individual needs and walking you through every step of the process - from viewing to offer, negotiation to completion.
Finding a residential property to rent can sometimes be a complex and stressful experience. That's why we have a dedicated and proactive team, on hand to personally guide you through the letting process and ensure that you experience a smooth and professional transaction.

Pocock & Shaw let and manage a variety of furnished and unfurnished properties throughout Cambridge, Ely and Newmarket and the surrounding communities, bringing together thousands of landlords and tenants looking for both short and long-term lets every year.Each property is personally checked to ensure that it not only meets all recognised health and safety regulations but also our own high standards of living.
Letting and renting a property can sometimes be a minefield. Most of our team have experienced it at one time or another. Whether it's an individual property or a large portfolio, we'll tailor our service to your specific needs, providing a knowledgeable approach to valuing, letting and managing your property to ensure that you are matched with a suitable, high-calibre tenant.
Choosing the right mortgage can be as much of a challenge as finding your perfect property. As part of our comprehensive service to both buyers and vendors, we are pleased to introduce you to Stuart Nunn Mortgages, an independent, local firm of mortgage experts.

With a team of advisers based in Cambridge, Newmarket and Ely they offer 'whole of market' advice on the most appropriate mortgage to suit your needs and requirements from thousands of mortgage products including exclusive deals only available to mortgage brokers.We have worked with them for many years and feedback from our clients has been consistently excellent.
Reviews (8)
Alessandro Conte
Alessandro Conte
Jun 26, 2021
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I moved into my current flat about 2 weeks ago. With my big surprise there was not hot water... At the current state I still have to wash myself with cold water despite the many 'the plumber will sort this out shortly'. Totally unacceptable service, I cannot believe none checked the state of the boiler/hot water when they did the checkout for the previous tenant.
Lance McNaught
Lance McNaught
Feb 19, 2021
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After an initial enquiry, no one got back to me so I had to chase it up with them and managed to book a viewing.
Their man Piers was late and didn't bother to call us or even text.. I had to phone the office to find out what was happening. Piers was ‘running late’ after being caught at another viewing. Then they called back to say he was actually stuck on a phone call in the office. Either way, not a good start.
Eventually Piers turned up 20 minutes late with no apology and an apathetic attitude.
Opened the door to the property where a soaking wet duvet welcomed us on entering. Considering
Ben Gill
Ben Gill
Jan 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have used Pocock and Shaw for 20 years and have found them to offer fair and stable management for my rental properties.
Antony Rippingale
Antony Rippingale
Nov 30, 2020
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Awful communication, felt like we were doing their work ourselves. We move into our property in 5 days and they are still advertising it?!
Bethany Gaunt
Bethany Gaunt
Jan 06, 2020
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We recently sold through Pocock and Shaw’s Burwell/Newmarket office and the whole team were amazing. We were in a long chain and they went above and beyond to get all parts of the chain moving. An incredible and hardworking team, I cannot recommend them enough. They were compassionate and helpful in a difficult market and kept me updated every step of the way. If you want clear communication, with staff who go out of their way to make your move happen then Pocock and Shaw are the agents for you! A formidable team to have in your corner!
Theresa Shanks
Theresa Shanks
Dec 26, 2019
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Too expensive. Shame they don't look after the everyday person when it comes to renting or a good customer
Ash Commons
Ash Commons
Aug 03, 2018
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We moved out a week ago. And have been told the deposit we paid was less then it should have been then even though we paid a non refundable fee for the carpet to be cleaned and flea treated they are trying to charge us more then what we agreed in the contract for the carpet cleaning. They can't keep there side of the contract stay clear very unprofessional! Would give 0 stars if could!!
Maps Palma
Maps Palma
Aug 02, 2018
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They hardly answer their phones, when they do, the person I need to talk to 'just stepped out' and will 'call right back as soon as they get in...' you have to keep calling and emailing to get something done. Unless you are trying to sign a lease with them, then they respond quite quickly.