Mitchell Group
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Mitchell Group
The history of Mitchell Group is simple. Mark Mitchell and founder employee Neil Crowden (now Group Director) developed three further locations over three years, purchasing the company's first freehold service station in Neston in 1993. Their keen interest in four wheel drive motors led to the focus on selling specialist vehicles during the mid 1990s.

Personal recommendations and sharp attention to detail 'fuelled' considerable growth which resulted in national recognition with the appointment to the Mitsubishi franchise in 1996. A desire to acquire a premium brand prompted timely discussions with Lexus GB who made a swift appointment for the Chester and North Wales market place.
Services
Customer referrals are an important part of our business and to show our appreciation for referring us to your friends, family and perhaps colleagues, we would like to reward you if they go on to make a purchase from us. Over the past 25 years, the 'Mitchell' name has become synonymous with enthusiasm, innovation and customer care.
The Motability Scheme enables disabled people to lease a new car using their Government funded mobility allowance. If you receive the Higher Rate Mobility Component of Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), the War Pensioners' Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme.
Lexus Chester is committed to complying with all applicable legal and compliance obligations regarding the protection of the environment. The Company aims to raise the environmental awareness of its own personnel and its retail customers through the provision of information about the environmental impact of its products, activities and best practices.
Our experienced staff will always ensure that you get the right part at the right price at the right time. We carry a large stock of genuine parts, and any available part that is not currently in our stock CAN BE delivered overnight OR STANDARDLY be available for collection or fitting WITHIN 2 WORKING DAYS.
Lexus Chester was just the third company to construct and launch the iconic Lexus Centre architecture. With the company echoing the Brand's attention to detail, the partnership flourished. Recognition across the UK and indeed Europe for a passion for 'all things' Lexus makes for many legendary customer service stories at Lexus Chester.
Reviews (11)
Robert Gilston
Robert Gilston
Nov 17, 2021
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The facilities for customers who are waiting for their car to be ready are excellent. Relaxing quiet seating area with refreshments available. Friendly staff serving drinks and bacon butties. The car is returned having been washed and the footwells vacuumed.
Marta Luis
Marta Luis
Nov 16, 2021
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Very good experience from the very beginning. Lots of information with friendly and very professional attention. Especial thanks to Ben Walker for his help and patience.
Joanne Curtis
Joanne Curtis
Oct 22, 2021
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Many thanks to Ben Walker. He’s the best car salesman ever. Fabulous service.
Peter Burke
Peter Burke
Aug 05, 2021
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Recently bought a 2017 plate from Mitchell group. Harry was an absolute star and the service very personable.
Would recommend them and buy again
Mand Ellis
Mand Ellis
May 27, 2021
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Great customer service of Debbie Lamb,lovely lady and extremely helpful nothing was too much trouble.
Rick Piercy
Rick Piercy
May 24, 2021
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Highly recommend this place. They’re always very helpful in and out of my workplace. The owner is a credit to the company and in the past has came out in his own time to help one of their customers on a job I had been dealing with. Ive just got off of the phone with one of his service receptionists and she was extremely helpful with another issue. Always friendly and happy to help. Thanks again 🙏
Sarah Jackson
Sarah Jackson
May 02, 2021
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Travelled 130 miles to buy my new Mazda from Mitchell group - yes there are nearer dealerships but nowhere with the level of service and customer care that these guys offer. From start to finish it was a great experience all of the staff are so lovely.
Lynsey Welsh
Lynsey Welsh
Nov 20, 2020
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Could not thank them enough for their amazing service and a beautiful surprise of a gorgeous bouquet of flowers hidden in the boot, you guys are truly the best especially Mr Brian Blanchard xx
Mike Cross
Mike Cross
Oct 09, 2020
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Delighted with our nearly new Karoq bought just after lockdown ended. Ben Walker made the purchase with trade in really straightforward. Today I had a free check over and was amazed at the exceptional service. All my warranty niggles were sorted including free windscreen wiper replacement.
Qype User Deewo
Qype User Deewo
Feb 03, 2011
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At last a dealership that does what I want. I needed my Fabia servicing, but I work full time and can't always get out - no problem say's the guy on the phone - we'll come and collect it for you!


And sure enough on the alloted date, there driver turned up and took it back to Cheshire Oaks, the service was completed for the price I was quoted and the car was returned later looking brilliant as they had washed and hoovered it.


I will certainly be using them again, and who know's might even be persauded to go for a vRS....
Qype User Adodd
Qype User Adodd
Jan 28, 2009
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I bought a second hand car from here some years ago. The sales staff were very good and approachable. I did not feel I was being 'sold to'. Along with the car came an ability to get the car washed, for free, at the garage each Saturday morning. Whilst this is being done, we have coffee and cake. I must have recouped the cost of my car by now, but the tactic works because I will definately be going back for my next car.