JCB Group
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JCB Group
At the JCB Group our unique combination of professional service & family-friendly care makes us the best car & van dealers in the South East. We pride ourselves in offering an extensive selection of new & used cars, vans & commercial vehicles from the top manufacturers in the auto industry. Our brilliant, experienced team set out to find the right vehicle for you, not the right vehicle for our pockets.

You'll find our friendly staff are eager to guide you through the buying process, and we ensure that each of our vehicles is carefully vetted and passed as fit for purpose before leaving our showrooms. We don't believe in hard sell and prefer our customers to ask questions, test drive and really think about the right vehicle and the right funding option for their new purchase.
Services
JCB Buy Online Your Guide to Buying Online with The JCB Group Now it's even easier to buy your next vehicle, without having to leave the comfort of your own home. Start by searching our range of quality stock and let us guide you through. Our fully responsive website means you can find your perfect vehicle whether you're at home or on the move.
The JCB Group are proud to offer high quality servicing, MOTs and repairs across a variety of specialist brands. All of these services are conducted by the best quality engineers and technicians who are experts in their field - and are employed with JCB in-house, at their respective branches.

Whether you own a brand new or used vehicle from marques such as Volkswagen, Honda, SEAT, CUPRA, KODA, FIAT, Mitsubishi, Kia, Citron, Mercedes-Benz, Renault, Dacia, Suzuki or SsangYong our team are committed to ensuring that all models receive the same level of service, and that high quality is guaranteed.Non-manufacturer servicing, that is, other marques not listed here, is also available at all JCB Group locations.
Step 3 Your Valuation We'll provide you with your guide price valuation - all subject to inspection and our usual terms. Please note: A vehicle will only be purchased where you are the legal owner, supported by the correct V5 documentation and once a full appraisal and road test has been completed at one of our locations.
Representing Volkswagen, Volkswagen Commercial Vehicles, Honda, SEAT, SKODA, Kia, Mitsubishi, Citroen and SsangYong at 14 dealerships across Kent and Sussex, the JCB Group are proud to offer over 100 used cars and vans in Group stock and the highest level of customer service.

With a wide selection of manufacturer approved used cars and vans available, each of our high quality used vehicles are thoroughly tested and approved by our master technicians, ensuring that you can buy your next car or van with confidence and peace of mind.Every used car and van is also covered by comprehensive warranties and care, directly from our manufacturers and you can also take advantage of our offer of free UK Mainland delivery!
Financial Disclosure The JCB Group are authorised and regulated by the Financial Conduct Authority for consumer credit activities FRN: 684394 and are an appointed representative of Autoprotect (MBI) Ltd for Insurance distribution FRN: 312143. The JCB group are a credit intermediary meaning are a Credit Broker not a Lender and can introduce you to a carefully selected number of lenders.
Reviews (10)
Geoffrey Conner
Geoffrey Conner
Jan 07, 2022
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Purchased a car from this company stating that it had full service history and it doesn't company could not care less my advice shop elsewhere.
I notice that they reply to positive reviews only.
I have tried to email to the address supplied by JCB in their reply but it returns as invalid.
Lesley Moore
Lesley Moore
Dec 19, 2021
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What a lovely group of people, I find buying a car hard, so many choices, so much to be wary of, I needn’t have worried though, these people were the nicest I’ve experienced in my quest for a car, ( well it’s for my disabled Dad actually) they were sooo friendly and patient with both myself and my Dad, really great in every way. Thank you.
Les.
Andrew Townsend
Andrew Townsend
Mar 02, 2021
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I recently purchased a renault trafic passenger sports from the medway team, Callus West, Glen Duck and Nigel Fowler. Very professional from start to finish and I felt well looked after. Because of them I would recommend JCB Group to anyone, well done guys.
Charley French
Charley French
Dec 13, 2020
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Exceptional customer service from Callum West in the part exchange of my car this weekend. He was so helpful, friendly and professional in finding me the right car and has continued to keep me informed throughout the process. I couldn't recommend JCB Renault more highly!
Scott Sinfield
Scott Sinfield
May 15, 2020
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I have been sold a faulty van from Sittingbourne branch. The branch and The JCB group as a whole are refusing to deal with it. I have requested to return the vehicle within 14 days and they have refused.
The roof has been damaged prior to purchase which causes extremely loud noise when driving above 50 (the test drive was directed by them so no high speeds...conveniently!).
The front bumper is falling off. The person that sold it to me (Matt Mclarren) actually damaged the bodywork when demonstrating that they have attempted to fix a faulty deadlock on the side door and then suggested we continue
Phil Manning
Phil Manning
Dec 07, 2019
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Excellent customer service. Bill was really helpful and made the whole purchase really simple and stress free. I would definitely use JCB again.
Saira Carrim
Saira Carrim
Oct 25, 2019
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We purchased a car from JCB group. Jon Hawkes was at our service throughout, very kind, polite and professional. He is very patient and made sure all our boxes were ticked. Thank you Jon. You are a true gem for that company. Keep it up with your good work and best of luck for the future.
Charlie Watts
Charlie Watts
Sep 19, 2019
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What brilliant service! I was looked after by Bill Ripley-Duggan and I really felt that Bill was prepared to go the extra mile to help me. Bill was incredibly helpful without being pushy and his costumer care is excellent. Thoroughly recommend!
Georgina Passmore
Georgina Passmore
Jul 30, 2019
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Bill made the whole transaction easy. Fantastic service from start to finish, kept me up to date throughout the process which was very reassuring. Personal service!!! On the day of pick up i got an in depth intro to the car. And a subsequent phone call to check everything was ok. Thanks Bill!
Anna Corper
Anna Corper
Jul 19, 2019
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Huge thanks to Laura at JCB Ashford – who made the whole experience of buying my new car so lovely. She worked hard to get me a great deal on my clean car – and the customer service was amazing. It is the only place I will buy my cars from in the future!