Have you or anyone named on the policy ever been diagnosed with or treated for any of the following?. In the 12 months before the purchase of this policy and until the start of any insured journey has any insured person suffered from a medical condition for which he/she:. As you have selected yes to one or more of these points you can not purchase this policy.
You will be directed to the Holiday Extras website where you can buy a policy suited to your needs. Experience the best flight deals and cheapest airfares found anywhere on the web, by phone or on the high-street with Carlton Leisure. Receive 5-star treatment whether looking for economy, business class or first class flights to anywhere in the world.
You will be directed to the Holiday Extras website where you can buy a policy suited to your needs. Experience the best flight deals and cheapest airfares found anywhere on the web, by phone or on the high-street with Carlton Leisure. Receive 5-star treatment whether looking for economy, business class or first class flights to anywhere in the world.
Services
Established in 1992, Carlton Leisure (UK) Limited has a successful history of over 25 years as an Air Ticketing, Holiday Business & Tour Operator in London. Over the last decade we have grown rapidly establishing ourselves as global leader in the travel business and we have ensured efficient and timely services to our valued customers from UK and beyond.
Have a query in regards to booking a flight, hotel or car hire speak to one of our specialist reservation team member. Visit our FAQs or we recommend you to use the relevant form to reach the appropriate team for an earlier response. Get great flights, hotels and flight+hotels and exclusive offers straight into inbox - subscribe today!
Duties: This exciting opportunity includes an array of tasks in which no day will be the same. The Portuguese Speaking Customer Service Executive shall be handling calls from customers and deliver an exceptional level of customer service that continually exceeds their expectations.
The customer service executive shall be providing expert advice and accurate information to customers including pre and post travel bookings, amendments and cancellations whist checking travel documentation.To be considered for this role, you must have travel agency, tour operator or hotel experience, able to read and write both Portuguese and English fluently and be able to handle a wide range of customers for pre and post travel.
The customer service executive shall be providing expert advice and accurate information to customers including pre and post travel bookings, amendments and cancellations whist checking travel documentation.To be considered for this role, you must have travel agency, tour operator or hotel experience, able to read and write both Portuguese and English fluently and be able to handle a wide range of customers for pre and post travel.
Carlton Leisure has been specialists in sourcing and arrangingthe best-value flights for many years. We pride ourselves on being able to negotiate cheap flights with the world's favourite airlines and pass these not insignificant savings on to you, our customers.
You don't need to search multiple travel search engines because we, at Carlton Leisure, will help you book the cheapest flights whether in economy, business class or first class to wherever it is in the world.We are one of the leading travel agents in the UK providing both an unparalleled booking experience online, but also telephone customer service as well as high-street travel agents.
You don't need to search multiple travel search engines because we, at Carlton Leisure, will help you book the cheapest flights whether in economy, business class or first class to wherever it is in the world.We are one of the leading travel agents in the UK providing both an unparalleled booking experience online, but also telephone customer service as well as high-street travel agents.
Searching for a holiday car rental deal is made easy with Carlton Leisure. We understand that booking your flight or city break is not the end of the journey, you also need to take care of getting to the airport, getting from the destination airport as well as other overlooked items such as travel insurance or visas.
Reviews (8)
Toby Jones
Feb 20, 2021
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Quite possibly the worse company I have ever dealt with. My flight got cancelled, they offered me vouchers, I refused these and successfully claimed through my credit card. In my opinion they lied to me; they said I would lose out if I didn't accept them as I hadn't turned up to the flight. The flight was cancelled. The planes were grounded , and we were locked down. I'm not sure what they thought I was going to turn up for.
Two months later they then called me twice to refund me. I told them twice I'd already been paid out by my credit card. They still refunded me. They then accused me of claiming
Two months later they then called me twice to refund me. I told them twice I'd already been paid out by my credit card. They still refunded me. They then accused me of claiming
Kav Theva
Feb 05, 2021
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Nathan Hall
Feb 04, 2021
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Elliot
Dec 31, 2020
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Booked through Carlton leisure. Once COVID happened and it became time to claim back money they tell you they’ll begin the process you do all the appropriate steps and then they don’t contact you. I have been on them for 6 months now and haven’t heard a thing. I call them and get told that the agent handling my case isn’t in the office but will be back tomorrow and will contact me but I’m never contacted no matter how many days I contact them they never give me an answer never help absolutely useless avoid this company not reputable in the slightest.
Julie Edwards
Dec 22, 2020
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If I could give this company nil points, I would do so!! Absolutely appalling customer service. My flight with South African Airlines was cancelled for September, and after numerous phone calls, and being fobbed off, and no return calls, I made my final call today. Told that they wouldn't refund my money as the airline wouldn't refund them. When I told them that was against the law, they told me "its your call, just do what you want"!!!! No advice, no help, just a get on with it attitude. I've been a travel agent for 25 years, and never would we have fobbed our customers off like this, or not tried
Declan Bale
Oct 12, 2020
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Alicia Scott
Jul 02, 2019
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My husband and I have travelled the world for many years for work and pleasure. We have used several companies in the UK and abroad. Then we discovered Harry at Carlton Leisure and since then we have not used any other company. Harry (team leader) is unique. He is efficient, quick to respond and very caring. He has advised us assisted us and we have never had a problem with anything to do with our travels. He answers his phone 24/7 and always ready to assist. We have and will continue to recommend Harry to all our friends and family.
Tayeed Alam
Jun 24, 2019
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Good ticket agent. I needed to change my name on the ticket abd they did their best. Although it was not possible in the last minute. However, they did the best as they can. But their phone centre needs an improvement as maximum times phone gets cut during a midway of the call. I would recommend their service.
