Telappliant
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Telappliant
We deliver communication solutions that allow people to work exactly how - and where they want to. Telappliant have been strengthening business communications for UK SMEs for almost 20 years. With a product portfolio that covers a range of managed services (including telephony, business internet, IT services, cybersecurity and cloud infrastructure) we can provide all the features our customers need to work as efficiently as they want to.

As a managed service provider, it's important we keep adding products and solutions to our portfolio so that we can continue to service our growing customer base. Our mission is to develop a deep understanding of our customers' needs and apply this knowledge to help them succeed.
Services
Our range of cloud communication solutions, includes VoIPOffice hosted phone system, talkAssure SIP trunking, softphone, business phone numbers and call plans. VoIPOffice IP PBX is a VoIP business phone system which allows you to make calls over the internet, eliminating the need for a phone line. It's the complete business phone system that grows with you.
A range of services designed to improve business productivity and give you the leading edge over your competition. With the rapid adoption of remote working and cloud-based services IT is no longer just the management of the office PCs.

As an experienced managed services provider we recognise this and have a suite of fully managed packages for solving your telephony, connectivity and IT needs, helping to empower your business and deliver the competitive edge it needs.
Our cloud communications range includes VoIPOffice, talkAssure SIP trunking, business phone numbers and call plans. VoIPOffice is your complete business phone system saving you money on calls and line rental, and providing a whole host of advanced features to give your business a winning advantage.
Our connectAssure range of business internet solutions includes business broadband, superfast fibre, leased lines and wireless Ethernet. We provide businesses of all sizes with cost-effective, business grade services and world-class infrastructure and support. From small business solutions to large scale business broadband, we equip you with the tools you need to keep you online.
Whether you're a team of five realtors or a call centre with hundreds of employees, our cloud communication solutions offer a dynamic way to communicate. We offer comprehensive business telephony services that are designed to reduce costs and increase functionality. Our state-of-the-art VoIP network and infrastructure provides the foundation of many businesses benefits that over 20,000 are already benefiting from.
Reviews (10)
Simon Lewis
Simon Lewis
Dec 30, 2021
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Terrible support - have left our Foodbank without voicemail over the Christmas period and are not bothered. Stay away - we have had near constant problems not solved by this company to the detriment of our business over a couple of years now. Despite all the upheaval I have no options left but to move away from these unprofessionals that work at a glacial pace. Avoid for the good of your company
Dominic Jackson
Dominic Jackson
Nov 08, 2021
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Excellent service! Understood my requirements and were able to deliver a solution in a prompt and effective way that met my requirements.
Rg Law
Rg Law
Mar 16, 2021
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This is a company the under promises and over delivers. The response emails states they will response in 1 - 2 days but it is the same day every time. I find Krishan exceptionally professional and committed to delivering an amazing service. He takes his time and provides support that allows you to understand how to use the system going forward.
Babs Thomson-Crockett
Babs Thomson-Crockett
Feb 14, 2021
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I had a technical issue relating to my work phone number. My number was set to private, inhibiting me from being able to contact some of our most vulnerable clients who had phone screening services on their Phone lines. Our internal tech guy was unaware of the issue and didn't know how to resolve it. I contacted the Telappliant team via an online enquiry form and they were quick to respond and solved my issue promptly, it has already had a positive impact on my work. Thanks guys!
Michael Greaves
Michael Greaves
Nov 14, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I have used Telappliant's services for the past 3 years and have been very happy with the reliability and features which their services offer. I must say I have never needed much support but on the 2 occasions I did, I found my issues resolved without any problem.
Wajid Akhtar
Wajid Akhtar
Sep 08, 2020
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I have been using Telappliant for many years. I resell telephony services using self hosted and cloud servers and telappliant is one of my favourite telephony providers.
They have been a reliable and competitive partner. When you are dealing with high end customers then reliability and backup is important. Trlappliant is a UK company with good tech guys who are clued up on sip and different servers and always at hand 247
Whenever I’m competing on a bid, I have a dedicated account manager shadi who helps win the deal. It’s an awesome team and I definitely recommend them
Steve Neame
Steve Neame
Aug 31, 2020
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Have been with Telappliant for 7 years now, and I can honestly say I have always found them to be excellent in both services provided and quality of customer service. There have been occasional problems a long the way as with any service, but I have always found the technical support and customer service excellent and the problems resolved immediately.
As an SME its important to have reliable services that you trust and rely on, and certainly now more than ever in the working from home environment this has been a vital service and so am happy to recommend them.
Adam Najak
Adam Najak
Sep 05, 2016
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We have all our voip system & dedicated leased line with telappliant.
The leased line has been a revelation for us and we haven't had any problems thus far. The service is exceptional. We had a power cut in our area a few weeks ago and a few minutes into the power cut, I was call on my mobile by the technical team to ask is everything is ok as they noticed our router was down even though it was no fault of theirs! This has made us confident that Telappliant really do care about us! Also in the event of a fault we won't have to call them & be on hold for ages. Telappliant also helped us get a £2000
Andy Maple
Andy Maple
Feb 19, 2016
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We have been a customer of Telapplaint for over 7 years, using their TalkAssure SIP Trunking and number rentals service. We have always been very impressed with the service we receive - new orders are processed… quickly and the support team go out of their way to help us with any issues we face. We would highly recommend Telappliant
Nitsa Seawell
Nitsa Seawell
Feb 21, 2014
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Internet telephony solutions for business...not! Facebook, please install a thumbs down symbol for DO NOT like: telephone cuts out, technical support ticket left unresolved for weeks, data broadband so poor I have to go home to finish my work, poor customer service... Ignore one-star rating: only there because zero-star rating is not an option.