Welcome to Lily, a multi award-winning provider of communications and IT solutions for business. We provide a wide range of innovative solutions for small to medium enterprises in the UK. Ask a member of our team about our award-winning phone systems, calls & lines packages, IT services, business mobiles, energy and so much more.

Lily is the home of Digital Transformation. We provide businesses with the technology they need to future-proof their business and achieve success; all whilst lowering costs, increasing revenue and improving efficiency. In today's business climate, it is crucial to stay connected no matter where you work, so that you can improve collaboration and increase customer satisfaction.

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Services

Hosted VoIP Phone Systems Report

The business phone system landscape has changed forever, and is no longer confined to a single location or handset. At Lily, we recognise that business operations are no longer confined to a desk or the traditional 9-5. The business phone system landscape has changed immensely over the past decade.

On Premise Phone Systems Report

At Lily, we have a range of on-premise phone systems to suit your business. From hybrid phone systems, that enjoy the benefits of both on-premise and hosted, to cost effective and reliable Ericsson-LG communications platforms. We're the UK's no.1 partner of Ericcson-LG phone systems, because we recognise what works for growing businesses and supply you with a phone system that's suited to your needs.

Calls and Lines Report

Our Business Calls and Lines are here to cut costs on your bottom line, whilst also providing your business with reliable and effective services needed to deliver high-quality internal and external communications. For our business phone lines we use SIP trunks, which are the long-term replacement for ISDN.

Call Management Report

Improve customer service and get the insights into your teams' call performance with our call recording and statistics software. Call recording software can deliver benefits to most business types. There is an ever-increasing number of applications for this technology, from staff training to performance management.

Teams Voice Report

More and more businesses are choosing to adopt Microsoft Teams as the chosen platform for internal collaboration. Now, organisations can benefit from the ability to make and receive customer calls through Teams by integrating with an external phone system, enabling the platform to become a full cloud-based unified communications solution.

Reviews (10)

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Whitefield Golf Club

Jan 14, 2022

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New phone system and WIFI installed this week by Mark and Richard. Both have been very polite and helpful, no issue to big or small. Thanks for help Mark and Richard.

Joe Ward

Jan 12, 2022

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We have had Richard in the last few days installing our new telephone system and as always have had a fabulous service from him. Comunication with Camilla in the office has also been exceptional.#
Farsley Transport Ltd

Amy Broad

Nov 30, 2021

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We had Richard C visit us at our offices to do the installation of our new phone system yesterday. He arrived at the time stated and the equipment required was delivered to our office the day before. Richard was extremely helpful and talked/demonstrated us through every aspect of the new system and portal and also sent over a YouTube video to assist us. Richard had no problem answering the numerous questions we had throughout the day and he stayed for the full day to ensure that everything was running as it should and that myself and my colleagues were able to use the system effectively and without

Corinne Smith

Nov 09, 2021

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We are very impressed with the work that Mark and Richard have accomplished today. Their manner has been professional, friendly and respectful to the environment we live in, as this is a women's refuge.
Thankyou guys.

Constant Power Solutions

Nov 08, 2021

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Chris Evens was very helpful in installing our phone system. The training was very informative and ensured we were 100% happy with everything before he left site.

Sarah Roberts

Oct 13, 2021

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Richard came to our workplace to sort our phones out. what a lovely guy. he was so lovely and really really helpful. I would heartily recommend him.

Sarah Calvert

Sep 23, 2021

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Richard
Richard, has just finished installing our new telecom system which is working perfectly and made a vast improvement on our communications system already.
Richard, Has ensured we are all competent and confident with the system before leaving and has been very friendly and helpful.

Simon Moores

Sep 12, 2021

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Traded with Lily for over 5 years and just renewed our contract with them, very happy with the service and staff have been very helpful throughout our agreement.
We have had 2 installs by Richard, one of the engineers, who has done a great job setting the systems to accommodate our needs.

Paul McHugh

Sep 08, 2021

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Richie Cavanagh has been to our office previously when we first joined Lily and now that he has upgraded our system it was great to have him back in the office again; he has an easy going manner and understands the level of knowledge of each of the users in order to explain matters thoroughly. Good chap !!

Zoe Walker

Jul 11, 2021

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We have had no much trouble over the years trying to get BT to understand and install a telephone and broadband solution that works for us. Richard has been here all day installing the system and working with us to provide the service we need for our business. Excellent service from all the team from the start and I couldn't recommend highly enough!

Lily Comms