Crystaltech is the UK's largest independent company specialising in the installation and servicing of all makes and models of. Crystaltech was formed by Derek Maher in 1980 to specialise in the service and installation of commercial glass and dishwashers. We are now the UK's largest independent warewashing service company and pride ourselves in the close working relationship we have with our customers.
With engineers working seven days a week, a 24/7 helpline and a first time fix rate, you can rest assured that any downtime is kept to a minimum. We offer ongoing and emergency service and repairs for all commercial warewashing appliances. Our glasses come out of the glass washer, spotlessly clean every time, removing the need to polish them before they go behind the bar.
With engineers working seven days a week, a 24/7 helpline and a first time fix rate, you can rest assured that any downtime is kept to a minimum. We offer ongoing and emergency service and repairs for all commercial warewashing appliances. Our glasses come out of the glass washer, spotlessly clean every time, removing the need to polish them before they go behind the bar.
Services
Crystaltech was formed by Derek Maher in 1980 to specialise in the service and installation of commercial glass & dishwashers. We are now the UK's largest independent warewashing service company and pride ourselves in the close working relationship we have with our customers. As a glasswashing specialist with over 35 years hands on experience, Crystaltech is the market leader when it comes to solving your warewashing results problems.
Crystaltech has a proven track record of responding to out-of-hours calls and an excellent first time fix rate, to ensure that essential warewashing equipment is fully operational with the minimum downtime. With engineers working seven days a week, a 24/7 helpline and a high first time fix rate, you can rest assured that any downtime is kept to a minimum.
Crystaltech offer training talks on how businesses can reduce the cost of unnecessary call-outs and improve dish and glass washing results. Our experience in this area can significantly assist facilities management and group service desks to handle calls more effectively through enabling call handlers to identify simple problems that may not require a call-out.
With a fully nationwide service, we are always looking for the right people to join our 50+ team of qualified engineers. We provide full and ongoing training at Crystaltech and our engineers achieve all accreditations necessary to work within the industries we service. If you are interested in a career with us, please email your cv to info@crystaltech.co.uk.
Reviews (10)
Hugo Kelly
Aug 18, 2021
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What can I say - Absolutely blown away by the service we received. Marcus (The engineer assigned to our job) was beyond professional and could not have been more helpful. He was assigned a particularly tricky job which took 3 separate visits to fix, he treated it like it was his own problem and he is an absolute asset to Crystaltech. 10/10
Rory Dunsmuir
Jun 13, 2020
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Crystaltech sent out an 'engineer' to deal with our glasswasher as the rinse aid was not being pumped through. He said that the job was done and left. I noticed that the glasses were coming out overly wet as if the rinse aid had not been used. I also marked the level on the bottle of rinse aid and it had not moved in several days. We phoned crystaltech to come out and sort the problem. In between the phone call and the visit we noticed that the blades of the machine were being bounced off the plug and causing water to spray out on to the floor.
When the 'engineer' came out he claimed that the
When the 'engineer' came out he claimed that the
Stephanie English
Dec 21, 2019
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The engineer was very helpful and informative. I now have a much better understanding of how to both maintain both the glasswasher and the dishwasher for optimal results as well as understand what it's doing. One huge less hassle especially considering how important these machines are when running a bat and kitchen. Thoroughly recommend!
Erin Connolly
Dec 06, 2019
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We recently had an engineer come out to our site to repair our glasswash and dishwasher. The engineer who I think maybe from New Zealand was very polite and quick to solve the issue with our washers, spending around 40 minutes to have both up and running. I can’t stress enough how helpful the young man was, would be more than happy to have this engineer visit our site again and he wasn’t bad on the eye and that accent was amazing 😉
Jane Robertson
Jan 16, 2019
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Recently I had problems with the dishwasher . I cannot fault the engineer who was sent to attend site (Adam). He was friendly, efficient, extremely helpful and was able to answer any queries that I had regarding the machine. I would have no hesitation in recommending 'Crystal Tech' especially if all the engineers employed are of the same high standard
Dawn Watson
Jan 15, 2018
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Absolute cowboys, from the first day they touched my commercial dishwasher, it has never worked properly. tried to reason with the company "cater-kwik" who send these people out as "engineers", and got absolutely no joy whatsoever, since april 2016 i have gone through 3 detergent pumps, and two sets of new pipes. my machine was brand new in january 2014, these people attended a leak just over 2 years later, (so original manufacturers parts lasted 2 years), new pump in April 16, new pump and pipes september 16, new pump march 17, and the owner at cater-kwik thinks that this is acceptable, the machine
C. King
Aug 10, 2017
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This by far the worst company I have ever had had service from. Called them for my very expensive Winterhalter dishwasher for them to install and they blew it up, no really. They wired a 240v machine to a 3 phase supply. I know..... there are more cables to wire in to more terminals but this joker wired them all into 240v terminals. Bang went £7000. Claimed off there insurance, Just read the reviews, wish I had before.....................
Unbelievable lies from customer service and managers, Avoid Avoid!!!!
Unbelievable lies from customer service and managers, Avoid Avoid!!!!
Mj Duncan
Jun 14, 2017
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If I could give zero I would. I wish I'd seen the reviews first. £138 charge for NOTHING! Asked to repair something they promised they'd fixed previously and now am being chased by solicitors.
Shocking behaviour. Crystal Tech are an absolute disgrace. We have never had an issue paying money for jobs carried out by anyone but frankly if I owned this company I'd be embarrassed. .
Shocking behaviour. Crystal Tech are an absolute disgrace. We have never had an issue paying money for jobs carried out by anyone but frankly if I owned this company I'd be embarrassed. .
Plumb Safe
Jan 22, 2017
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I used this company to repair a commercial dish washing machine they did not turn up for the first appointment with no explanation. After several calls i eventually managed to get the engineer on site. He talked a good job but did not rectify the problem. He failed to put the machine back together correctly and i am back at square one. Electrolux recommend this company which i find amazing i will not use them again i suggest any potential customers be very wary.
Sam James
Aug 05, 2016
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