Stick a pin anywhere in a map of London and you'll find a dozen agents to choose from, but none that put as much love, experience and energy into it as we do. Buying, selling, letting or property management; if you want more from your Estate Agent, we'd love to hear from you. Let's get one thing straight before we go any further.
If you're looking for just another firm of Estate Agents, you're going to be disappointed. There's so much more to estate agency than shiny shoes, firm handshakes and dazzling smiles. In our opinion, what really counts is integrity, respect and an intimate understanding of what makes our part of London tick.
If you're looking for just another firm of Estate Agents, you're going to be disappointed. There's so much more to estate agency than shiny shoes, firm handshakes and dazzling smiles. In our opinion, what really counts is integrity, respect and an intimate understanding of what makes our part of London tick.
Services
Our property management team has a vast amount of experience in the local market. Over the years we have built fantastic relationships with a range of tradesmen to manage our extensive property portfolio to the high standard we require. We have a dedicated Tenancy Manager to oversee the often complex process of tenant changeovers.
At Mountgrange Heritage, we're more hands-on, more responsive and more proactive than your typical high street Estate Agent. With further offices now in Kensington and North Kensington, you'll find us weaving our magic as far as Holland Park, Kensal Rise, Queens Park, Chelsea, Paddington, Bayswater and Marylebone.
All Mountgrange Heritage team members are carefully chosen by the Directors. We don't just select people with great skills but also the right attitude towards clients. Our team is made up of friendly, can-do people. We hope you agree. Michael has over 20 years' experience in selling residential property and holds both a Fellowship in the National Association of Estate Agents and an RICS affiliated honours degree.
With tenants in Notting Hill, Kensington and North Kensington paying premium rents, many have high expectations of the management of the property they chose to rent. This is especially true if they are corporate tenants. Our range of property management services is designed with this in mind. You can choose to have your property fully managed or select from the services listed below.
Selling your home can be stressful. That's why you need someone to fight your corner and steer you through the obstacles that a property deal can put in your way. We won't waste your time with inflated valuations or show your home to the mildly curious. We'll work harder to get to know you, make the right connections and secure the best deal.
Reviews (13)
Paul Smith
Dec 31, 2021
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Jane Doloughty
Dec 24, 2021
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Charlotte has been an absolute pleasure to work with over the past year. Our flat has has a number of maintenance issues and she was always extremely quick to get it sorted. Charlotte even helped us during an emergency plumbing issue over a weekend while she was out of town at a family event. We are very grateful to have had Charlotte manage our property over the past year. She is lovely to correspond with and extremely fast to help find solutions. Thank you, Charlotte! Your service was top notch.
Clive Llewellyn
Sep 28, 2021
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Mountgrange manage my flat in Lexham Gardens, W8, and Rachel Hayman has been exceptionally reactive in dealing with all the little (and some bigger) problems which tend to arise all the time. I cannot imagine how I could have dealt with it all without her care and attention during the lockdowns etc, as I live in Belgium.
The letting team were also very pro-active and very good counsel when the property became vacant.
Finally, and last but not least, the sale was handled with enormous effort and professionalism by Sam Allport, who had to suffer two successive withdrawals by prospective purchasers
The letting team were also very pro-active and very good counsel when the property became vacant.
Finally, and last but not least, the sale was handled with enormous effort and professionalism by Sam Allport, who had to suffer two successive withdrawals by prospective purchasers
Ben Toocaram
Sep 15, 2021
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Michael Woda
Sep 14, 2021
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We’ve been working closely with Mountgrange Heritage and the wider team for multiple years. I’ve always enjoyed recruiting into their teams as they’re a fantastic business with a brilliant reputation within a wide spread of postcodes. Since the turn of the year and Ian’s appointment into the business the relationship between GKR London and Mountgrange Heritage has only gone from strength to strength. Information and communications is always vital in securing talent and being able to ask Ian a question about a specific role, department, or team has been invaluable and this is now allowing
Vivian Okoye
Jul 10, 2021
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Yvonne Carr
Jul 10, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We have rented with Mountrange for the past 6 months and have been overly impressed with the service from start to finish. Our property manager Charlotte has taken care of us throughout. There are very few agents in London who would provide the service we have experienced. Kim
We have rented with Mountrange for the past 6 months and have been overly impressed with the service from start to finish. Our property manager Charlotte has taken care of us throughout. There are very few agents in London who would provide the service we have experienced. Kim
Ian Edwards
Jun 27, 2021
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We work alongside Charlotte Heaton in Mountgrange in property management.
Whenever there is an issue with an appliance she ensures that any of our or the tenants queries / questions are dealt with very quickly and efficiently .
Charlotte is very easy to work with and we get any appliance issues sorted very quickly for both tenants and landlords as a result of this!
I hope we continue to work alongside Charlotte for a very long time yet! I think we make a great team!
Katrina & Ian @ Andrews Appliances Ltd
Whenever there is an issue with an appliance she ensures that any of our or the tenants queries / questions are dealt with very quickly and efficiently .
Charlotte is very easy to work with and we get any appliance issues sorted very quickly for both tenants and landlords as a result of this!
I hope we continue to work alongside Charlotte for a very long time yet! I think we make a great team!
Katrina & Ian @ Andrews Appliances Ltd
Claire Birch
Jun 20, 2021
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Anna C.
Jun 17, 2021
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I rented through Mountgrange for 18 months and have recently vacated my apartment. I must say Mountgrange are by far the best agent in London. Even with a few issues within the apartment they were sorted out swiftly and smoothly. My property manager Charlotte was always helpful and really did go beyond. I've rented in London for years and have to say the care from Mountgrange and Charlotte was the best!
Karen Castaneda
Jun 07, 2021
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Positive: Professionalism
I have dealt with Charlotte Heaton through various companies as a property manager. Charlotte is very efficient , warm and professional. Mountgrange go above and beyond to offer their clients the best service possible and have been one of the most efficient professional property management company's we have ever dealt with.
I have dealt with Charlotte Heaton through various companies as a property manager. Charlotte is very efficient , warm and professional. Mountgrange go above and beyond to offer their clients the best service possible and have been one of the most efficient professional property management company's we have ever dealt with.
Cristina Cartagena
Jun 15, 2017
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I recently bought a Flat from Shauna and Tim at Mountgrange Heritage. They were extremely helpful and as a first time buyer in the UK they were very patient with answering all my questions and concerns. The team was lovely to work with and always easy to communicate with during the entire process. I would 100% recommend them to a friend!
Ali Omar
Jun 13, 2017
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