GinSen Clinic
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GinSen Clinic
GinSen are one of the leading providers of Traditional Chinese Medicine in London ( TCM ) and Acupuncture in London specialising in infertility, general wellness and herbal medicine at our 2 dedicated West London clinics in Chelsea and Kensington. We've been around for over 20 years and during that time we have honed and refined everything from our successful range of treatments and herbal supplements.

Our Chinese herbal medicine experts in London also provide free worldwide virtual consultation via WhatsApp and Email along with international delivery. Take a look at our success stories. We are a unique team of expert chinese herbalists, acupuncturists, fertility experts and massage therapists offering natural drug free treatments and pioneering new ways of combining Traditional Chinese Medicine with modern innovations.
Services
Weight gain can lead to a range of illnesses and underlying problems affecting your health. Traditional Chinese Medicine can aid weight loss holistically and naturally. It sees the problem of weight gain in a very different way from Western Medicine. Eating healthily and exercising sometimes just doesn't give you the desired results, which is why Chinese Medicine puts emphasis on getting to the root cause of the weight gain.
GinSen's range of natural fertility supplements are designed to boost fertility by getting to the root cause of your fertility issues. Supports pre-conception, ovulation and sperm health, supporting men & women to successfully conceiving naturally. Also improve IVF success rate, PCOS fertility, Endometriosis and more with these herbal fertility supplements.
Reviews (22)
Ashley Siedentopf
Ashley Siedentopf
Jan 23, 2022
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Dr.lily has been incredible since almost a year no with tips and reccomendations … I saw dr.xue at the high st ken gin sen.. 5 sessions of acupuncture and got pregnant just had my baby boy in November … than dr.lily has helped me a lot for advice and herbs post pregnancy when I was unwell . Wheather you are feeling low energy, unwell, imbalanced, trying to get pregnant ! I highly recommend gin sen and her team to help bring more balance , harmony to your wellbeing.
N. Ahmed
N. Ahmed
Dec 10, 2021
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I’ve been looking for a good herbalist for a long time. I’m delighted to have come across GinSen based in London. After searching on GinSen website, various supplements are offered for most common health conditions. Without hesitation, I booked my consultation appointment to see Dr Lily for under-active thyroid condition. After two months of drinking herbal tea and taking supplements my blood test results for my under-active thyroid levels dropped from 4.8 to 3.51. I’m now feeling energetic, no headaches, no cramps, constipation massively improved, less bloating and feel calm within myself
Rachel Leckey
Rachel Leckey
Oct 29, 2021
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I recently contacted GinSen following a very disappointing IVF consultation in relation to number of follicles and blood results. I completed the online form, Dr Lily contacted me and I had a virtual appointment. I have taken 3 months of the Infertility kit and prescribed tea and recently got my bloods done again. I am absolutely delighted with the results and they have given me hope. I would definitely recommend.
Khunassanan Nunthakunatip
Khunassanan Nunthakunatip
Oct 19, 2021
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I have been struggling with PMS symptoms for a couple of years now and I decided to try something to help relieving those symptoms. I discovered Ginsen London and decided to try their PMS remedy. I have been trying for over two months now and I can see some improvement with my mood, but the symptoms are still there. I am guessing it might take some time for it to take the full effects. The main problems with the product are that you need to take 3 pills two times a day which I sometimes forget and the price is quite expensive. Overall, it is not a bad option if you do not want to take hormone pills
Emily Maina
Emily Maina
Oct 11, 2021
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I have been at the Ginsen clinic for the last 3 months. I am very happy with their service and especially Dr.Lily. Her prescription tea and supplements have made a huge difference.
I have more energy and my long time issue of cold hands and feet has been finally resolved!
I would highly recommend Ginsen clinic in Chelsea!
Lady A.
Lady A.
Oct 09, 2021
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I have been using their supplements now for 3 my monthly cycles and I have to say I have noticed a reduction in pain and cramps I get during my cycle. Dr Lily response to all your questions on what’s app. She’s very helpful.
Elena Kichigina
Elena Kichigina
Sep 25, 2021
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I will tell you about my terrible experience of treatment with Dr. Lily. I contacted her online around 4 months ago because I had a problem with my digestive system. As a result of 3 months of treatment, I spent a lot of money and even did not come close to recovery. I can not eat even 100 g of steamed rice without problems, in addition, from the prescribed herbs, I began to have severe nausea with vomiting cramps.
I repeatedly wrote to her that I had no progress in improving the functioning of the digestive system, that I had nausea and had a stomach, and I received the same answer all three
Fatos Aslanoglu
Fatos Aslanoglu
Jul 27, 2021
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I have been going here for acupuncture and massages for a couple of weeks now and I feel better then ever. I used to get a lot of hot flushes before my period, and I would also have a lot of discomfort. Dr. Lily is amazing and wonderful. She told me I would feel better during my next period and what she said came true after the treatment. I feel less stressed and much more relaxed. The place is amazing and the staff are friendly. If you need acupuncture, this is the place to go.
Andy Louis
Andy Louis
Jul 22, 2021
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Have been had trouble in find a good acupuncture place in west London till this clinic. I had a very severe pain starting from my neck all the way thru my shoulder till the pinky for about 3 weeks. The GP gave me naproxen but, didnt help. After my 1st therapy session the continous pain is gone. I do have my neck region in pain sometimes but, nothing compare to what it was before. I truly recommend this Dr. She is very good. And I can certain they use sanitiser gel and maintain clean and hygenic !
Susan Y.
Susan Y.
Jan 16, 2021
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Dr Lily Lu Hau is absolutely the BEST acupuncture doctor I have seen and I have been to many different TCM doctors around the world. I saw her for over 3 years while I lived in London. She helped me achieve good health. Dr Lily spends time with her patients and shares information in a way that is easily understood. Dr Lily is highly knowledgeable, an excellent diagnostician, and she deeply cares about her patients and does whatever is necessary to help them. I always felt that I was in the best hands regarding my health.
Anna Smith
Anna Smith
Aug 18, 2020
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I booked an online consultation to learn more about herbal products for fat burn to get rid of my post partum tummy. The team was great and answered all my questions patiently and I purchased the Detox Tea and Turmeric Tang on their recommendation.The products were delivered on schedule and after one month, the results are already visible. Great product and communication 👍🏽
Rawand AlQadi
Rawand AlQadi
Aug 16, 2020
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Best TCM clinic I’ve ever been to. Dr. Lily is very professional and helped a lot with the consultations in person and online. Their herbal supplements are very effective as well. So happy I found GinSen.
Shani Joel
Shani Joel
Aug 07, 2020
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After being recommended by a friend to see Dr Lily I decided to go and sort out this persistent rash I had on my hand for months I even went to skin specialists on Harley street who gave me loads of steroid… creams which were bad for my skin and did not get rid of it longterm. As well as skin conditions I also deal with a lot of anxiety and stress. Dr Lily gave me a detox and I’ve done two treatments of acupuncture and a fantastic massage from Adela ( who I highly recommend for a deep tissue) As you can see in the picture the difference and this was after one week!!!. I would definitely
Alex Kennedy
Alex Kennedy
Jul 30, 2020
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Happily tried a few of their products, first time I was extremely impressed and decided to buy more, expectations kept getting met and more. helped so much with my flu symptoms now in feeling back to usual, would def buy again
Gavin Boyter
Gavin Boyter
Jul 30, 2020
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A bit of a herbal medicine skeptic, I reluctantly took the recommendation of a friend and tried two of Gin.Sen’s products – Anti-Fatigue and Fine Digestion. I have to admit, I was impressed by how quickly my anxious digestion and sleep issues improved. I feel more energized, healthier and my mood has vastly improved as a result. The company is very helpful and the products are well-presented and reasonably-priced. Delivery was prompt and customer service efficient. I’ll admit – I’m a convert!
Shaz Khan
Shaz Khan
Jul 24, 2020
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After a year of suffering sleeping problems, GinSen were recommended to me by a family member. Through their friendly yet incredibly informative Online Consulation service, their skilled team managed to link my sleep issues to stress – something I had never even considered.
Having taken their recommended ‘Stress & Insomnia Kit’ I now sleep better… than I can recall, even before these issues. No longer am I woken up by the slightest of noises, and almost every night I am asleep completely through the night – something I have never before been able to do. I now
Christine Wam
Christine Wam
Jul 23, 2020
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I am so thankful for GinSen’s product Yin Qiao San Jie Du Pian.It was very helpful and relieved my cold and running nose in no time. As I suffer from severe headaches constantly when i have a flu the professional advice and guidance accorded to me was very handy during my time of need.
Emily Ashley
Emily Ashley
Jul 22, 2020
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GinSen’s detailed online consultation form was extremely useful in sending me expert advice for my digestion concerns. The bullet point style questions made it quick and easy to fill out and I received my advice just as quick!
Ali Baker
Ali Baker
Jul 22, 2020
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I can’t recommend GinSen’s products enough! At first I was sceptical about using natural remedies for my ovulation and menstrual issues, however, I most definitely had nothing to worry about and I won’t be looking back! I’m so happy to be able to use herbal products to relieve my cramping and PMS as well as improving the regularity and flow of my periods. Thanks to GinSen, I’m not so terrified of good old Aunty Flo anymore! Thank you! 😊
Peter Cat
Peter Cat
May 22, 2019
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GinSen have helped me so much. I went to them with really bad neurological pain. Their acupuncture and herbal treatments have reduced the pain to such an extent that I can live a normal life again, and have helped me to lose weight as well! The staff are all wonderful and supportive. Highly recommended!
Theresa S.
Theresa S.
Apr 17, 2018
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I would have given it possibly 3 stars for the acupuncture that I received, however after my interaction with the owner- please avoid at all costs.
I went in for acupuncture and massage as well as herbal. The acupuncture was fairly good, however the massage was terrible and I was worried that the therapist injured my hamstring (I have had A LOT of sport/deep tissue massage)...and the herbal was eyewateringly overpriced. All that aside...a week after treatment I received a flat out crazy phone call from the owner accusing me of not paying...when i have a receipt and a debit on my bank account.
Allie Y.
Allie Y.
Feb 14, 2018
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Great place for a massage. Edit is amazing and I recommend making an appointment with her. Friendly staff. This is not a high end spa so don't expect all the frills of one, but their massage therapists do a good job.